Tampa / Orlando Verizon Business Voice Services Outage

Verizon is having a major outage in the Tampa / Orlando areas. Does anyone have any details? The announcement on the trouble reporting line doesn't give any. Regards, Jared Geiger

I too would be interested to see if anyone has any news or any updates about this. We have several customers who were affected by this outage. Best, Gabe (disclaimer about spelling errors, grammar, punctuation etc. --sent from my mobile phone) On Nov 20, 2012 11:25 AM, "Jared Geiger" <jared at compuwizz.net> wrote:
Verizon is having a major outage in the Tampa / Orlando areas. Does anyone have any details? The announcement on the trouble reporting line doesn't give any.
Regards, Jared Geiger
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

We received word that it was a fiber cut and was restored @ 1:45 GMT. On Nov 20, 2012, at 7:09 PM, Gabriel Gunderson <gabe at gundy.org> wrote:
I too would be interested to see if anyone has any news or any updates about this. We have several customers who were affected by this outage.
Best, Gabe
(disclaimer about spelling errors, grammar, punctuation etc. --sent from my mobile phone)
On Nov 20, 2012 11:25 AM, "Jared Geiger" <jared at compuwizz.net> wrote: Verizon is having a major outage in the Tampa / Orlando areas. Does anyone have any details? The announcement on the trouble reporting line doesn't give any.
Regards, Jared Geiger
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

On Tue, Nov 20, 2012 at 7:35 PM, PE <peeip989 at gmail.com> wrote:
We received word that it was a fiber cut and was restored @ 1:45 GMT.
(forgot to CC the list) Hehe... here we go (just when you think you've planned for everything): http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-... Gabe

On Nov 20, 2012, at 22:32 , Gabriel Gunderson <gabe at gundy.org> wrote:
Hehe... here we go (just when you think you've planned for everything):
http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-...
I am always astounded by how Verizon Business can be totally caught off guard by fiber cuts. Are they really building their networks with unprotected capacity, or are they monitoring/designing their backbone so poorly that they are either affected by supposedly diverse paths traveling through common conduit, or are losing service because they don't monitor simplex operation on their network and don't dispatch until they lose the protect side of the ring too. The perpeptual joke around here (and I'm recounting this from memory, as it was a few years back) was when we got an industry notification from Verizon (former Bell Atlantic) notifying CLECs of some sort of OC-192 outage in one of the eastern states saying: "ring took several unexpected protection switches, lost service for 1 minute, but returned to service without error. No investigation performed." Then the next day: "OC-192 outage, between City X and City Y. No ETTR. Technicians and splicing crews are enroute." And about 4 hours later: "OC-192 outage cleared. Cable had fallen onto the roadway and vehicles were driving over it" (or similar "if we gave a crap yesterday this could have been prevented or fixed in the maintenance window" sort of reason) -Paul

On Nov 20, 2012, at 23:11 , Paul Timmins <paul at timmins.net> wrote:
On Nov 20, 2012, at 22:32 , Gabriel Gunderson <gabe at gundy.org> wrote:
Hehe... here we go (just when you think you've planned for everything):
http://www2.tbo.com/news/breaking-news/2012/nov/20/2/verizon-phone-problems-...
I am always astounded by how Verizon Business can be totally caught off guard by fiber cuts. Are they really building their networks with unprotected capacity, or are they monitoring/designing their backbone so poorly that they are either affected by supposedly diverse paths traveling through common conduit, or are losing service because they don't monitor simplex operation on their network and don't dispatch until they lose the protect side of the ring too.
The perpeptual joke around here (and I'm recounting this from memory, as it was a few years back) was when we got an industry notification from Verizon (former Bell Atlantic) notifying CLECs of some sort of OC-192 outage in one of the eastern states saying:
"ring took several unexpected protection switches, lost service for 1 minute, but returned to service without error. No investigation performed."
Then the next day: "OC-192 outage, between City X and City Y. No ETTR. Technicians and splicing crews are enroute." And about 4 hours later: "OC-192 outage cleared. Cable had fallen onto the roadway and vehicles were driving over it" (or similar "if we gave a crap yesterday this could have been prevented or fixed in the maintenance window" sort of reason)
Hah, actually, found it. It was actually an OC-192 ring going into simplex in Pennsylvania. Certain details removed to protect the guilty: Email on 11/18/2008: [11/18/2008 9:10:50 AM CT] Cause of Event: Unknown. Corrective Action: The trouble cleared prior to intervention. [11/18/2008 6:19:50 AM CT] OC192 in simplex. Investigation in progress. There is no estimated time of restoral. This is a non-service affecting event. Later that evening: [11/18/2008 9:23:58 PM CT] OC192 in simplex. Investigation in progress. There is no estimated time of restoral. This is a non-service affecting event.

Yes, this was also mentioned on the outages listserv. Frank From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of PE Sent: Tuesday, November 20, 2012 8:35 PM To: Gabriel Gunderson Cc: VoiceOps Subject: Re: [VoiceOps] Tampa / Orlando Verizon Business Voice Services Outage We received word that it was a fiber cut and was restored @ 1:45 GMT. On Nov 20, 2012, at 7:09 PM, Gabriel Gunderson <gabe at gundy.org <mailto:gabe at gundy.org> > wrote: I too would be interested to see if anyone has any news or any updates about this. We have several customers who were affected by this outage. Best, Gabe (disclaimer about spelling errors, grammar, punctuation etc. --sent from my mobile phone) On Nov 20, 2012 11:25 AM, "Jared Geiger" <jared at compuwizz.net <mailto:jared at compuwizz.net> > wrote: Verizon is having a major outage in the Tampa / Orlando areas. Does anyone have any details? The announcement on the trouble reporting line doesn't give any. Regards, Jared Geiger _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
participants (5)
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frnkblk@iname.com
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gabe@gundy.org
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jared@compuwizz.net
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paul@timmins.net
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peeip989@gmail.com