Level3 Vector Network - Inbound Failover

I am currently setting up Level3 as a provider of SIP Toll-Free services. I am hearing from my account team that they don't have any option other than their BusyNoAnswer option to failover from one SIP IP (on my side) to another. If I send back a 486 or there is a timeout they can failover to a second trunk. Unfortunately, they can't decouple the 486 and timeout scenarios. and that doesn't work, because 486 is a normal non-error condition on my network and I wouldn't want the call to be re-presented to another location just because the first location sent a BUSY. I have asked them if they can failover on 5XX errors or internally generated 408, but they seem to think they are unable to do anything like this. Anyone have any experience with Level3 in this scenario? Thanks, Geoff

They should be able to fail over on a 503. But not a 603, for the reason that 6xx-class errors are semantically different. On 09/01/2010 03:01 PM, Geoff Mina wrote:
I am currently setting up Level3 as a provider of SIP Toll-Free services. I am hearing from my account team that they don?t have any option other than their BusyNoAnswer option to failover from one SIP IP (on my side) to another. If I send back a 486 or there is a timeout they can failover to a second trunk. Unfortunately, they can?t decouple the 486 and timeout scenarios? and that doesn?t work, because 486 is a normal non-error condition on my network and I wouldn?t want the call to be re-presented to another location just because the first location sent a BUSY.
I have asked them if they can failover on 5XX errors or internally generated 408, but they seem to think they are unable to do anything like this.
Anyone have any experience with Level3 in this scenario?
Thanks,
Geoff
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/

I have been fighting this same thing for the last month or so. L3 has told me that the only option that they have is the hard set 25 second timer with BNA. They have also told me that they do not support rerouting on 503's. As for the BNAO settings, I was told they had attempted to implement a better solution but it did not work well and so they are back to the process of evaluating alternate methods Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079 On Wed, Sep 1, 2010 at 1:27 PM, Alex Balashov <abalashov at evaristesys.com>wrote:
They should be able to fail over on a 503. But not a 603, for the reason that 6xx-class errors are semantically different.
On 09/01/2010 03:01 PM, Geoff Mina wrote:
I am currently setting up Level3 as a provider of SIP Toll-Free
services. I am hearing from my account team that they don?t have any option other than their BusyNoAnswer option to failover from one SIP IP (on my side) to another. If I send back a 486 or there is a timeout they can failover to a second trunk. Unfortunately, they can?t decouple the 486 and timeout scenarios? and that doesn?t work, because 486 is a normal non-error condition on my network and I wouldn?t want the call to be re-presented to another location just because the first location sent a BUSY.
I have asked them if they can failover on 5XX errors or internally generated 408, but they seem to think they are unable to do anything like this.
Anyone have any experience with Level3 in this scenario?
Thanks,
Geoff
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Interesting. Are both of you on the Vector /Sonus network? I know for a fact Sonus switches can do what I'm asking. so I'm not sure why they wouldn't choose to use that feature. Geoff MINA --------------------------------- Chief Technical Officer Connect First Inc. P: 678.905.0671 T: 888.410.3071 F: 678.265.1158 E: <mailto:gmina at connectfirst.com> gmina at connectfirst.com --------------------------------- <http://www.connectfirst.com/> www.connectfirst.com cf_logo From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Peter Fabian Sent: Wednesday, September 01, 2010 4:33 PM To: Alex Balashov Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Level3 Vector Network - Inbound Failover I have been fighting this same thing for the last month or so. L3 has told me that the only option that they have is the hard set 25 second timer with BNA. They have also told me that they do not support rerouting on 503's. As for the BNAO settings, I was told they had attempted to implement a better solution but it did not work well and so they are back to the process of evaluating alternate methods Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079 On Wed, Sep 1, 2010 at 1:27 PM, Alex Balashov <abalashov at evaristesys.com> wrote: They should be able to fail over on a 503. But not a 603, for the reason that 6xx-class errors are semantically different. On 09/01/2010 03:01 PM, Geoff Mina wrote: I am currently setting up Level3 as a provider of SIP Toll-Free services. I am hearing from my account team that they don't have any option other than their BusyNoAnswer option to failover from one SIP IP (on my side) to another. If I send back a 486 or there is a timeout they can failover to a second trunk. Unfortunately, they can't decouple the 486 and timeout scenarios. and that doesn't work, because 486 is a normal non-error condition on my network and I wouldn't want the call to be re-presented to another location just because the first location sent a BUSY. I have asked them if they can failover on 5XX errors or internally generated 408, but they seem to think they are unable to do anything like this. Anyone have any experience with Level3 in this scenario? Thanks, Geoff _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops -- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.441 / Virus Database: 271.1.1/3103 - Release Date: 09/01/10 06:34:00

I am on the vector/sonus network. Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079 On Wed, Sep 1, 2010 at 3:09 PM, Geoff Mina <gmina at connectfirst.com> wrote:
Interesting. Are both of you on the Vector /Sonus network? I know for a fact Sonus switches can do what I?m asking? so I?m not sure why they wouldn?t choose to use that feature.
Geoff MINA --------------------------------- Chief Technical Officer
Connect First Inc. P: 678.905.0671
T: 888.410.3071
F: 678.265.1158
E: gmina at connectfirst.com --------------------------------- www.connectfirst.com
[image: cf_logo]
*From:* voiceops-bounces at voiceops.org [mailto: voiceops-bounces at voiceops.org] *On Behalf Of *Peter Fabian *Sent:* Wednesday, September 01, 2010 4:33 PM *To:* Alex Balashov *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Level3 Vector Network - Inbound Failover
I have been fighting this same thing for the last month or so. L3 has told me that the only option that they have is the hard set 25 second timer with BNA. They have also told me that they do not support rerouting on 503's. As for the BNAO settings, I was told they had attempted to implement a better solution but it did not work well and so they are back to the process of evaluating alternate methods
Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079
On Wed, Sep 1, 2010 at 1:27 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
They should be able to fail over on a 503. But not a 603, for the reason that 6xx-class errors are semantically different.
On 09/01/2010 03:01 PM, Geoff Mina wrote:
I am currently setting up Level3 as a provider of SIP Toll-Free services. I am hearing from my account team that they don?t have any option other than their BusyNoAnswer option to failover from one SIP IP (on my side) to another. If I send back a 486 or there is a timeout they can failover to a second trunk. Unfortunately, they can?t decouple the 486 and timeout scenarios? and that doesn?t work, because 486 is a normal non-error condition on my network and I wouldn?t want the call to be re-presented to another location just because the first location sent a BUSY.
I have asked them if they can failover on 5XX errors or internally generated 408, but they seem to think they are unable to do anything like this.
Anyone have any experience with Level3 in this scenario?
Thanks,
Geoff
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
-- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.441 / Virus Database: 271.1.1/3103 - Release Date: 09/01/10 06:34:00
participants (3)
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abalashov@evaristesys.com
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gmina@connectfirst.com
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pfabian@telesphere.com