I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated. Thank you, Jamie
My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution. On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
Thank you, Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired. On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution.
On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
Thank you, Jamie
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
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I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested. On 4/17/2020 3:19 PM, Ross Tajvar wrote:
FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired.
On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>> wrote:
My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution.
On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
Thank you, Jamie
Fusion comes highly recommended for the sort of thing under discussion. It?s by no means perfect, but it?s pretty dang good. ? Sent from mobile, with due apologies for brevity and errors.
On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com> wrote:
? I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested.
On 4/17/2020 3:19 PM, Ross Tajvar wrote:
FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired.
On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution.
On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
Thank you, Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Arena One has a premise based solution that works great. It doesn?t stream faxes via Voip. ATA replacement device converts faxes to a flat file and emails it to out servers. All in and out physical faxes are also viewable as an efax. Very cool product. Jerry R. Salvi Arena One Cloud Services __________________________________ A 1430 Broadway, Suite 705, New York, NY 10018<x-apple-data-detectors://1/0> P 212.231.9660<tel:212.231.9660> C 201-777-5000<tel:201-777-5000> F 212-231-9661<tel:212-231-9661> E jsalvi at arena1.com<mailto:E%20%20jsalvi at arena1.com> W www.arena1.com<http://www.arena1.com/> On Apr 18, 2020, at 3:10 PM, Alex Balashov <abalashov at evaristesys.com> wrote: ? Fusion comes highly recommended for the sort of thing under discussion. It?s by no means perfect, but it?s pretty dang good. ? Sent from mobile, with due apologies for brevity and errors. On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com> wrote: ? I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested. On 4/17/2020 3:19 PM, Ross Tajvar wrote: FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired. On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com<mailto:ryandelgrosso at gmail.com>> wrote: My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution. On 4/17/2020 8:36 AM, Jamie M wrote: I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated. Thank you, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
https://www.mfax.io/ is awesome. Never seen another fax platform come close to them. On Sat, Apr 18, 2020 at 2:16 PM Jerry Salvi <jsalvi at arena1.com> wrote:
Arena One has a premise based solution that works great. It doesn?t stream faxes via Voip. ATA replacement device converts faxes to a flat file and emails it to out servers. All in and out physical faxes are also viewable as an efax. Very cool product.
*Jerry R. Salvi*
*Arena One** Cloud Services*
*__________________________________*
*A** 1430 Broadway, Suite 705, New York, NY 10018*
*P* 212.231.9660
*C* 201-777-5000
*F* 212-231-9661
*E jsalvi at arena1.com <E%20%20jsalvi at arena1.com>*
*W* *www.arena1.com <http://www.arena1.com/>*
On Apr 18, 2020, at 3:10 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
? Fusion comes highly recommended for the sort of thing under discussion.
It?s by no means perfect, but it?s pretty dang good.
? Sent from mobile, with due apologies for brevity and errors.
On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com> wrote:
? I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested.
On 4/17/2020 3:19 PM, Ross Tajvar wrote:
FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired.
On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com> wrote:
My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution.
On 4/17/2020 8:36 AM, Jamie M wrote:
I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated.
Thank you, Jamie
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
My recomendation is to start with a SaaS solution that you may whitelabel. This will avoid to invest in software licenses, hardware, maintenance, security issues, problem fixing and enhancements. Once you have enought number of subscribers you may decide whether to invest in a hosted solution.So basically an OPEX solution instead of CAPEX. I have seen many companies start deploying the whole fax solution to get just a bunch of subscribers not justifying the investment. Also I may say that there are solutions out there for B2C, B2B or both. You may get 35% of revenue from B2C but then you may leave money on the table. So you need to decide what market to target depending on your customer base. Email integration is a key point but also security. Depending on your market you may be dealing with customers (ie:Healthcare, legal) that will need specific compliance requirements (such as HIPAA or GDPR). I also may tell you that one of the drivers today is not just fax but also fax with API integration. Regards Santiago V Enviado desde mi iPhone "Encontraremos un camino, y si no, lo crearemos." Anibal (247 a. C.-183 a. C) General y estadista cartagin?s.
El 18 abr 2020, a las 22:06, Colton Conor <colton.conor at gmail.com> escribi?:
? https://www.mfax.io/ is awesome. Never seen another fax platform come close to them.
On Sat, Apr 18, 2020 at 2:16 PM Jerry Salvi <jsalvi at arena1.com> wrote: Arena One has a premise based solution that works great. It doesn?t stream faxes via Voip. ATA replacement device converts faxes to a flat file and emails it to out servers. All in and out physical faxes are also viewable as an efax. Very cool product.
Jerry R. Salvi Arena One Cloud Services __________________________________ A 1430 Broadway, Suite 705, New York, NY 10018 P 212.231.9660 C 201-777-5000 F 212-231-9661 E jsalvi at arena1.com W www.arena1.com
On Apr 18, 2020, at 3:10 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
? Fusion comes highly recommended for the sort of thing under discussion.
It?s by no means perfect, but it?s pretty dang good.
? Sent from mobile, with due apologies for brevity and errors.
On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com> wrote:
? I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested.
On 4/17/2020 3:19 PM, Ross Tajvar wrote: FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired.
On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com> wrote: My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution.
> On 4/17/2020 8:36 AM, Jamie M wrote: > I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated. > > Thank you, > Jamie > >
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Faxback supports ATA, has email to fax and API's for sending faxing and provisioning users. I have been running it for over 4 years. There is licensing cost, maintenance, and you buy the ATA's through them. It also supports sending using the ATA and receiving via email. I don't work for faxback. I work for CDK and we offer solutions to the automotive market. Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business. If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology. --Jared ________________________________ From: VoiceOps [voiceops-bounces at voiceops.org] on behalf of Santi Vano [vanjulsafx at gmail.com] Sent: Sunday, April 19, 2020 3:51 AM To: Colton Conor Cc: VoiceOps Subject: Re: [VoiceOps] Multi-tenant Fax Server My recomendation is to start with a SaaS solution that you may whitelabel. This will avoid to invest in software licenses, hardware, maintenance, security issues, problem fixing and enhancements. Once you have enought number of subscribers you may decide whether to invest in a hosted solution.So basically an OPEX solution instead of CAPEX. I have seen many companies start deploying the whole fax solution to get just a bunch of subscribers not justifying the investment. Also I may say that there are solutions out there for B2C, B2B or both. You may get 35% of revenue from B2C but then you may leave money on the table. So you need to decide what market to target depending on your customer base. Email integration is a key point but also security. Depending on your market you may be dealing with customers (ie:Healthcare, legal) that will need specific compliance requirements (such as HIPAA or GDPR). I also may tell you that one of the drivers today is not just fax but also fax with API integration. Regards Santiago V Enviado desde mi iPhone "Encontraremos un camino, y si no, lo crearemos." Anibal (247 a. C.-183 a. C) General y estadista cartagin?s. El 18 abr 2020, a las 22:06, Colton Conor <colton.conor at gmail.com> escribi?: ? https://www.mfax.io/<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.mfax.io_&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=JTBNGRz6EhyOCWk-lkWYO21mV-bXoEu9eSnJYkOqapY&e=> is awesome. Never seen another fax platform come close to them. On Sat, Apr 18, 2020 at 2:16 PM Jerry Salvi <jsalvi at arena1.com<mailto:jsalvi at arena1.com>> wrote: Arena One has a premise based solution that works great. It doesn?t stream faxes via Voip. ATA replacement device converts faxes to a flat file and emails it to out servers. All in and out physical faxes are also viewable as an efax. Very cool product. Jerry R. Salvi Arena One Cloud Services __________________________________ A 1430 Broadway, Suite 705, New York, NY 10018 P 212.231.9660<tel:212.231.9660> C 201-777-5000<tel:201-777-5000> F 212-231-9661<tel:212-231-9661> E jsalvi at arena1.com<mailto:E%20%20jsalvi at arena1.com> W www.arena1.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.arena1.com_&d=DwMFaQ...> On Apr 18, 2020, at 3:10 PM, Alex Balashov <abalashov at evaristesys.com<mailto:abalashov at evaristesys.com>> wrote: ? Fusion comes highly recommended for the sort of thing under discussion. It?s by no means perfect, but it?s pretty dang good. ? Sent from mobile, with due apologies for brevity and errors. On Apr 18, 2020, at 1:04 PM, Mark Wiater <mark.wiater at greybeam.com<mailto:mark.wiater at greybeam.com>> wrote: ? I too work at a small itsp and have been pondering multi-tenant things services as well. Including fax, I haven't gotten all that far but I'm interested in fusionpbx, it seems to provide what you originally requested. On 4/17/2020 3:19 PM, Ross Tajvar wrote: FreePBX has a commercial module that has worked for me in the past, though their software release quality and support often leaves something to be desired. On Fri, Apr 17, 2020, 3:05 PM Ryan Delgrosso <ryandelgrosso at gmail.com<mailto:ryandelgrosso at gmail.com>> wrote: My first suggestion is its not so hard to roll your own on top of freeswitch but if you need a commercial product faxback has a very complete solution. On 4/17/2020 8:36 AM, Jamie M wrote: I work for a small ITSP that is looking to bring fax in house. Need to do fax to e-mail, e-mail to fax, as well as ATA's connected to fax machines. Our upstream voice providers support T.38, I'm just not sure what server / software to use. If any one can point me in the right direction it would be much appreciated. Thank you, Jamie _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops<https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=XwbJAyOrWA9F_ah3BjwQBKQGYtqYG_OU1gHesbRyytA&e=> _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops<https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=XwbJAyOrWA9F_ah3BjwQBKQGYtqYG_OU1gHesbRyytA&e=> _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops<https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=jySYuR6eMC8QV4OSFJ9QjB8IqDM3pNYE6owt4BX1R3s&m=O8Mqqdoh7xSr67plZarhNYTBSWKZK_YAqwm5h72tYxc&s=XwbJAyOrWA9F_ah3BjwQBKQGYtqYG_OU1gHesbRyytA&e=> _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops ---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.
On Sun, Apr 19, 2020, 10:01 PM Ball, Jared <Jared.Ball at cdk.com> wrote:
Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business.
If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology.
--Jared
I don't think anyone was complaining about faxes in this thread.
Right, The real entertaining emails were from late April 2017. From: Ross Tajvar <ross at tajvar.io> Date: Sunday, April 19, 2020 at 11:26 PM To: Jared Ball <Jared.Ball at cdk.com> Cc: Santi Vano <vanjulsafx at gmail.com>, Colton Conor <colton.conor at gmail.com>, "voiceops at voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi-tenant Fax Server On Sun, Apr 19, 2020, 10:01 PM Ball, Jared <Jared.Ball at cdk.com<mailto:Jared.Ball at cdk.com>> wrote: Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business. If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology. --Jared I don't think anyone was complaining about faxes in this thread. ---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.
Yeah, it's pretty sad we're repeating any aspect of this conversation three years later. I have for years refused to deal with anything fax-related and my business hasn't suffered for it all. On Mon, Apr 20, 2020 at 10:08:53PM +0000, Ball, Jared wrote:
Right, The real entertaining emails were from late April 2017.
From: Ross Tajvar <ross at tajvar.io> Date: Sunday, April 19, 2020 at 11:26 PM To: Jared Ball <Jared.Ball at cdk.com> Cc: Santi Vano <vanjulsafx at gmail.com>, Colton Conor <colton.conor at gmail.com>, "voiceops at voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi-tenant Fax Server
On Sun, Apr 19, 2020, 10:01 PM Ball, Jared <Jared.Ball at cdk.com<mailto:Jared.Ball at cdk.com>> wrote: Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business.
If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology.
--Jared
I don't think anyone was complaining about faxes in this thread.
---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system.
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-- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
You guys should try Arena One solution. We?ll white label it and I?ll give you all demo accounts to try for 30 days. Jerry R. Salvi Arena One Cloud Services __________________________________ A 1430 Broadway, Suite 705, New York, NY 10018<x-apple-data-detectors://1/0> P 212.231.9660<tel:212.231.9660> C 201-777-5000<tel:201-777-5000> F 212-231-9661<tel:212-231-9661> E jsalvi at arena1.com<mailto:E%20%20jsalvi at arena1.com> W www.arena1.com<http://www.arena1.com/> On Apr 20, 2020, at 6:43 PM, Alex Balashov <abalashov at evaristesys.com> wrote: ?Yeah, it's pretty sad we're repeating any aspect of this conversation three years later. I have for years refused to deal with anything fax-related and my business hasn't suffered for it all. On Mon, Apr 20, 2020 at 10:08:53PM +0000, Ball, Jared wrote: Right, The real entertaining emails were from late April 2017. From: Ross Tajvar <ross at tajvar.io> Date: Sunday, April 19, 2020 at 11:26 PM To: Jared Ball <Jared.Ball at cdk.com> Cc: Santi Vano <vanjulsafx at gmail.com>, Colton Conor <colton.conor at gmail.com>, "voiceops at voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi-tenant Fax Server On Sun, Apr 19, 2020, 10:01 PM Ball, Jared <Jared.Ball at cdk.com<mailto:Jared.Ball at cdk.com>> wrote: Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business. If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology. --Jared I don't think anyone was complaining about faxes in this thread. ---------------------------------------------------------------------- This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, notify the sender immediately by return email and delete the message and any attachments from your system. _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops -- Alex Balashov | Principal | Evariste Systems LLC Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) Web: http://www.evaristesys.com/, http://www.csrpswitch.com/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Thank you for all the feedback. I'm still doing some research and will be setting up a test lab for this. I think one of our providers is using faxback with those audiocodes, it works well but we do get complaints when faxes that actually fail are still marked as being sent successfully via the fax machine, I'll have to further test this. Hi Jerry, no offense but we are not looking to resell another company's solution, we've had major issues in the past and my boss is fed up, insisting we bring this in house. FusionPBX seems like a good solution my only concern is support, can anybody chime in on their support experience? Alex - how do you manage small doctors offices that insist on fax? They send hundreds of faxes a day, is there a better way (that is still economical)? -Jamie On Mon, Apr 20, 2020 at 7:35 PM Jerry Salvi <jsalvi at arena1.com> wrote:
You guys should try Arena One solution. We?ll white label it and I?ll give you all demo accounts to try for 30 days.
*Jerry R. Salvi*
*Arena One** Cloud Services*
*__________________________________*
*A** 1430 Broadway, Suite 705, New York, NY 10018*
*P* 212.231.9660
*C* 201-777-5000
*F* 212-231-9661
*E jsalvi at arena1.com <E%20%20jsalvi at arena1.com>*
*W* *www.arena1.com <http://www.arena1.com/>*
On Apr 20, 2020, at 6:43 PM, Alex Balashov <abalashov at evaristesys.com> wrote:
?Yeah, it's pretty sad we're repeating any aspect of this conversation three years later.
I have for years refused to deal with anything fax-related and my business hasn't suffered for it all.
On Mon, Apr 20, 2020 at 10:08:53PM +0000, Ball, Jared wrote:
Right, The real entertaining emails were from late April 2017.
From: Ross Tajvar <ross at tajvar.io>
Date: Sunday, April 19, 2020 at 11:26 PM
To: Jared Ball <Jared.Ball at cdk.com>
Cc: Santi Vano <vanjulsafx at gmail.com>, Colton Conor < colton.conor at gmail.com>, "voiceops at voiceops.org" <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Multi-tenant Fax Server
On Sun, Apr 19, 2020, 10:01 PM Ball, Jared <Jared.Ball at cdk.com<mailto: Jared.Ball at cdk.com>> wrote:
Many customers still send faxes. I know that this angers some people and they don't see the point. It does take 30 seconds to train someone on how to send a fax and it takes a lot longer to teach someone who is not computer savvy to operate a scanner, find the attachment and sent it via email. I know it is sad in 2020 that there are people that cannot navigate a file system. It is a reality in many lines of business.
If it makes you feel better to vent about fax should be dead feel free. I agree that it should be dead too but understand that there are a lot of people who are not ready to adopt technology.
--Jared
I don't think anyone was complaining about faxes in this thread.
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participants (9)
-
abalashov＠evaristesys.com -
colton.conor＠gmail.com -
Jared.Ball＠cdk.com -
jsalvi＠arena1.com -
jvoip5060＠gmail.com -
mark.wiater＠greybeam.com -
ross＠tajvar.io -
ryandelgrosso＠gmail.com -
vanjulsafx＠gmail.com