Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents. We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding. Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore. Frank
Why not use something like FreeSwitch or Asterisk in the middle? On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com> wrote:
We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents.
We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding.
Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore.
Frank
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Do either of those support transcoding? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up? Frank From: Dovid Bender <dovid at telecurve.com> Sent: Tuesday, May 14, 2019 1:45 PM To: Frank Bulk <frnkblk at iname.com> Cc: Voiceops.org <voiceops at voiceops.org> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support Why not use something like FreeSwitch or Asterisk in the middle? On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > wrote: We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents. We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding. Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore. Frank _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Both of them do both trans coding (for codecs) and can change DTMF for you. It should not be hard to set up. If you need help feel free to email me off list. On Tue, May 14, 2019 at 3:03 PM Frank Bulk <frnkblk at iname.com> wrote:
Do either of those support transcoding? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up?
Frank
*From:* Dovid Bender <dovid at telecurve.com> *Sent:* Tuesday, May 14, 2019 1:45 PM *To:* Frank Bulk <frnkblk at iname.com> *Cc:* Voiceops.org <voiceops at voiceops.org> *Subject:* Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
Why not use something like FreeSwitch or Asterisk in the middle?
On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com> wrote:
We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents.
We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding.
Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore.
Frank
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
If you want a low-cost commercial fully supported offering which is also a true B2BUA (unlike an asterisk switch) then Frafos would be worth looking at. Please get in touch out of band or review our website Thanks Richard From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Dovid Bender <dovid at telecurve.com> Date: Tuesday, May 14, 2019 at 1:16 PM To: Frank Bulk <frnkblk at iname.com> Cc: "Voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support Both of them do both trans coding (for codecs) and can change DTMF for you. It should not be hard to set up. If you need help feel free to email me off list. On Tue, May 14, 2019 at 3:03 PM Frank Bulk <frnkblk at iname.com> wrote: Do either of those support transcoding? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up? Frank From: Dovid Bender <dovid at telecurve.com> Sent: Tuesday, May 14, 2019 1:45 PM To: Frank Bulk <frnkblk at iname.com> Cc: Voiceops.org <voiceops at voiceops.org> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support Why not use something like FreeSwitch or Asterisk in the middle? On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com> wrote: We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents. We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding. Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore. Frank _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Have personal experience with Frafos. Will 100% do this. Freeswitch or asterisk also will if you want to put even the tiniest amount of effort into it. There are also a host of "boxes" that you can make do this but carrier edge software is usually better and more flexible. Feel free to contact direct if you want more details. On 5/14/2019 12:21 PM, Richard Jobson wrote:
If you want a low-cost commercial fully supported offering which is also a true B2BUA (unlike an asterisk switch) then Frafos would be worth looking at. Please get in touch out of band or review our website
Thanks
Richard
*From: *VoiceOps <voiceops-bounces at voiceops.org> on behalf of Dovid Bender <dovid at telecurve.com> *Date: *Tuesday, May 14, 2019 at 1:16 PM *To: *Frank Bulk <frnkblk at iname.com> *Cc: *"Voiceops.org" <voiceops at voiceops.org> *Subject: *Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
Both of them do both trans coding (for codecs) and can change DTMF for you. It should not be hard to set up. If you need help feel free to email me off list.
On Tue, May 14, 2019 at 3:03 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com>> wrote:
Do either of those support transcoding?? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up?
Frank
*From:* Dovid Bender <dovid at telecurve.com <mailto:dovid at telecurve.com>> *Sent:* Tuesday, May 14, 2019 1:45 PM *To:* Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com>> *Cc:* Voiceops.org <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> *Subject:* Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
Why not use something like FreeSwitch or Asterisk in the middle?
On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com>> wrote:
We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833.? There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents.
We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding.
Any recommendations from this group?? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore.
Frank
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Thanks, much appreciated. Frank From: Dovid Bender <dovid at telecurve.com> Sent: Tuesday, May 14, 2019 2:14 PM To: Frank Bulk <frnkblk at iname.com> Cc: Voiceops.org <voiceops at voiceops.org> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support Both of them do both trans coding (for codecs) and can change DTMF for you. It should not be hard to set up. If you need help feel free to email me off list. On Tue, May 14, 2019 at 3:03 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > wrote: Do either of those support transcoding? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up? Frank From: Dovid Bender <dovid at telecurve.com <mailto:dovid at telecurve.com> > Sent: Tuesday, May 14, 2019 1:45 PM To: Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > Cc: Voiceops.org <voiceops at voiceops.org <mailto:voiceops at voiceops.org> > Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support Why not use something like FreeSwitch or Asterisk in the middle? On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > wrote: We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents. We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding. Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore. Frank _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
Yes, and yes. ? Sent from mobile, with due apologies for brevity and errors.
On May 14, 2019, at 3:03 PM, Frank Bulk <frnkblk at iname.com> wrote:
Do either of those support transcoding? If so, would they be easy enough to set up for an enterprise-level IT person to get that set up?
Frank
From: Dovid Bender <dovid at telecurve.com> Sent: Tuesday, May 14, 2019 1:45 PM To: Frank Bulk <frnkblk at iname.com> Cc: Voiceops.org <voiceops at voiceops.org> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
Why not use something like FreeSwitch or Asterisk in the middle?
On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com> wrote: We have an educational customer with an IVR that only supports RFC 2833 and an eSBC (Mitel border gateway) that cannot not perform transcoding from inband DTMF to RFC2833. There are some local VoIP to VoIP calls where the caller's device only supports inband DTMF and our softswitch cannot transcode them, so the IVR doesn't work for some parents and constituents.
We'd like to recommend a cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding.
Any recommendations from this group? I looked at EdgeMarc, but apparently their newer models don't have a DSP, or at least that functionality, anymore.
Frank
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (5)
-
abalashov＠evaristesys.com -
dovid＠telecurve.com -
frnkblk＠iname.com -
richard＠teraquant.com -
ryandelgrosso＠gmail.com