Difficulties sending calls to Magic Jack
Anyone else have insight or comments on this fiasco? http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... -N
We are seeing this as well. On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote:
Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj...
-N
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 11/17/2010 2:13 PM, anorexicpoodle wrote:
We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote:
Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj...
<marketing_shpeel> ... business you are trying to reach is using magicJack. </marketing_shpeel> And if a business is relying on Magic Jack (long pause...) You get what you pay for! *ducks* -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
We have had issues terminating to Magic Jack numbers over few of our Carriers? From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of J. Oquendo Sent: Wednesday, November 17, 2010 12:20 PM To: anorexicpoodle Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well. On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco? http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... <marketing_shpeel> ... business you are trying to reach is using magicJack. </marketing_shpeel> And if a business is relying on Magic Jack (long pause...) You get what you pay for! *ducks* -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
My uneducated guess is that the message is being played by Magic Jack. Some carriers must be messing with the info they are sending MJ for their call data records or somehow dumping calls via creative routing? MJ must count on the income from terminating calls to offset all the outgoing calls? If it was enough incoming calls that were messed with it could really upset things for them? Like I said.. just a guess. m On Wed, 17 Nov 2010, J. Oquendo wrote:
On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... 8-recording
<marketing_shpeel>
... business you are trying to reach is using magicJack.
</marketing_shpeel>
And if a business is relying on Magic Jack (long pause...) You get what you pay for!
*ducks*
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
A business model based on arbitrage is the only explanation for how MJ can continue to provide services, just like the "free" conference call providers. I mean, $20 doesn't cover a lot of call termination. Sounds like some carriers have figured out a way to break that business model while possibly staying within the letter of the law (maybe). We have run into similar issues with L3 failing to terminate calls to high termination fee services due to "limited trunk capacity" or whatever other reason they give. The thing I don't get is that MJ offers numbers in metropolitan areas as well and there would be no termination fee paid on those calls, unless they figured out some way to route all termination to a rural area? -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matt Yaklin Sent: Wednesday, November 17, 2010 2:56 PM To: J. Oquendo Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack My uneducated guess is that the message is being played by Magic Jack. Some carriers must be messing with the info they are sending MJ for their call data records or somehow dumping calls via creative routing? MJ must count on the income from terminating calls to offset all the outgoing calls? If it was enough incoming calls that were messed with it could really upset things for them? Like I said.. just a guess. m On Wed, 17 Nov 2010, J. Oquendo wrote:
On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... 8-recording
<marketing_shpeel>
... business you are trying to reach is using magicJack.
</marketing_shpeel>
And if a business is relying on Magic Jack (long pause...) You get what you pay for!
*ducks*
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I've got a good idea of what's going on. Quick question though since I've only tested MagicTalk and not MagicJack. When you make an outbound call what does the caller see as the callerID? Is it actually the number assigned to you from them or is it a different number? Colin On Nov 18, 2010, at 11:53 AM, Dawson, Robert wrote:
A business model based on arbitrage is the only explanation for how MJ can continue to provide services, just like the "free" conference call providers. I mean, $20 doesn't cover a lot of call termination. Sounds like some carriers have figured out a way to break that business model while possibly staying within the letter of the law (maybe). We have run into similar issues with L3 failing to terminate calls to high termination fee services due to "limited trunk capacity" or whatever other reason they give.
The thing I don't get is that MJ offers numbers in metropolitan areas as well and there would be no termination fee paid on those calls, unless they figured out some way to route all termination to a rural area?
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matt Yaklin Sent: Wednesday, November 17, 2010 2:56 PM To: J. Oquendo Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack
My uneducated guess is that the message is being played by Magic Jack.
Some carriers must be messing with the info they are sending MJ for their call data records or somehow dumping calls via creative routing?
MJ must count on the income from terminating calls to offset all the outgoing calls? If it was enough incoming calls that were messed with it could really upset things for them?
Like I said.. just a guess.
m
On Wed, 17 Nov 2010, J. Oquendo wrote:
On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... 8-recording
<marketing_shpeel>
... business you are trying to reach is using magicJack.
</marketing_shpeel>
And if a business is relying on Magic Jack (long pause...) You get what you pay for!
*ducks*
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
99% sure it is the assigned number . . . one of the guys here picked one up to play with, trying to verify with him now. -----Original Message----- From: Colin [mailto:zavoid at gmail.com] Sent: Thursday, November 18, 2010 12:01 PM To: Dawson, Robert Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack I've got a good idea of what's going on. Quick question though since I've only tested MagicTalk and not MagicJack. When you make an outbound call what does the caller see as the callerID? Is it actually the number assigned to you from them or is it a different number? Colin On Nov 18, 2010, at 11:53 AM, Dawson, Robert wrote:
A business model based on arbitrage is the only explanation for how MJ can continue to provide services, just like the "free" conference call providers. I mean, $20 doesn't cover a lot of call termination. Sounds like some carriers have figured out a way to break that business model while possibly staying within the letter of the law (maybe). We have run into similar issues with L3 failing to terminate calls to high termination fee services due to "limited trunk capacity" or whatever other reason they give.
The thing I don't get is that MJ offers numbers in metropolitan areas as well and there would be no termination fee paid on those calls, unless they figured out some way to route all termination to a rural area?
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matt Yaklin Sent: Wednesday, November 17, 2010 2:56 PM To: J. Oquendo Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack
My uneducated guess is that the message is being played by Magic Jack.
Some carriers must be messing with the info they are sending MJ for their call data records or somehow dumping calls via creative routing?
MJ must count on the income from terminating calls to offset all the outgoing calls? If it was enough incoming calls that were messed with it could really upset things for them?
Like I said.. just a guess.
m
On Wed, 17 Nov 2010, J. Oquendo wrote:
On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... 8-recording
<marketing_shpeel>
... business you are trying to reach is using magicJack.
</marketing_shpeel>
And if a business is relying on Magic Jack (long pause...) You get what you pay for!
*ducks*
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I'm going to go out on a limb here and take a guess on what is going on as I have no ties to the company (other than a few clients who use MJ that are asking me to port their #s to our VOIP platform). From what I've read so far people calling their MJ # from a phone in the same area code seems to work. First off: I don't suspect that all of the carriers got together and started changing things just to target MagicJack. That smells too much like a cartel activity to me. If you've ever experienced getting BGP up and running with more than one of the carriers at once you know they can't coordinate (then again, maybe my engineering teams have never been any good). Speculation: 1) MJ charges a termination fee on inbound out of area calls that is more than inbound local calls. 2) In an effort to decrease costs (all around) the carriers are now transporting more calls closer to the local termination point. This could be via VOIP or some other method. This would then decrease the amount that MJ is able to bill the carriers. 3) Seeing their profits shrink results in MJ starting to block calls that are from outside the called area code that are handed off locally. In any case I've been telling people for years that the service will fail eventually. I'm a firm believer in, "If it sounds too good to be true... it is." -- Brandon Lehmann CCNA, CCAI, CFOT, Security+, Net+, A+ BitRadius, LLC 510 Court St Fremont, Ohio 43420 Email: brandon at bitradius.com Web: http://www.bitradius.com Phone: 567-255-3610x9500 Toll-Free: 888-608-7253x9500 Fax: 567-255-3611 On Thu, 18 Nov 2010 14:53:05 -0500, "Dawson, Robert" <robert.dawson at mindshift.com> wrote:
99% sure it is the assigned number . . . one of the guys here picked one up to play with, trying to verify with him now.
-----Original Message----- From: Colin [mailto:zavoid at gmail.com] Sent: Thursday, November 18, 2010 12:01 PM To: Dawson, Robert Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack
I've got a good idea of what's going on. Quick question though since I've only tested MagicTalk and not MagicJack. When you make an outbound call what does the caller see as the callerID? Is it actually the number assigned to you from them or is it a different number?
Colin
On Nov 18, 2010, at 11:53 AM, Dawson, Robert wrote:
A business model based on arbitrage is the only explanation for how MJ can continue to provide services, just like the "free" conference call providers. I mean, $20 doesn't cover a lot of call termination. Sounds like some carriers have figured out a way to break that business model while possibly staying within the letter of the law (maybe). We have run into similar issues with L3 failing to terminate calls to high termination fee services due to "limited trunk capacity" or whatever other reason they give.
The thing I don't get is that MJ offers numbers in metropolitan areas as well and there would be no termination fee paid on those calls, unless they figured out some way to route all termination to a rural area?
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Matt Yaklin Sent: Wednesday, November 17, 2010 2:56 PM To: J. Oquendo Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack
My uneducated guess is that the message is being played by Magic Jack.
Some carriers must be messing with the info they are sending MJ for their call data records or somehow dumping calls via creative routing?
MJ must count on the income from terminating calls to offset all the outgoing calls? If it was enough incoming calls that were messed with it could really upset things for them?
Like I said.. just a guess.
m
On Wed, 17 Nov 2010, J. Oquendo wrote:
On 11/17/2010 2:13 PM, anorexicpoodle wrote: We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj...
8-recording
<marketing_shpeel>
... business you are trying to reach is using magicJack.
</marketing_shpeel>
And if a business is relying on Magic Jack (long pause...) You get
what
you pay for!
*ducks*
--
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett
227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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It looks like they are doing their best to shed customers... David Hiers CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277 -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of anorexicpoodle Sent: Wednesday, November 17, 2010 11:14 AM To: Nicholas Sten Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack We are seeing this as well. On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote: Anyone else have insight or comments on this fiasco? http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... -N _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
Why not, I mean, the customer already prepaid their service and I would imagine getting a refund is basically impossible. I'm pretty sure this violates CPNI though by telling callers who their phone company is and that they have service, right? Just thinking out loud here. On 11/17/2010 05:05 PM, Hiers, David wrote:
It looks like they are doing their best to shed customers...
David Hiers
CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277
-----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of anorexicpoodle Sent: Wednesday, November 17, 2010 11:14 AM To: Nicholas Sten Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] Difficulties sending calls to Magic Jack
We are seeing this as well.
On Wed, 2010-11-17 at 10:53 -0800, Nicholas Sten wrote:
Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj...
-N
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On Wed, Nov 17, 2010 at 1:53 PM, Nicholas Sten <nicksten at gmail.com> wrote:
Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj...
It is vaguely reminiscent of the peering disputes between Cogent and ___. (Insert favorite carrier name here). Glad to know that such have been brought to telephone networks. Of course, we've seen similar disputes with the traffic pumpers, so it's not entirely new. Hmmm... I wonder if their interstate access rates in Fla. are particularly attractive? -jbn
We have also been having issues connecting to YMAX/MagicJack numbers over the last few days. Although it appears to be dependent upon what carrier we use. If we connect through a local CLEC for termination then it gets this message. If we terminate through global crossing it seems to work fine. -Keith On 11/17/10 1:53 PM, "Nicholas Sten" <nicksten at gmail.com> wrote:
Anyone else have insight or comments on this fiasco?
http://www.examiner.com/christianity-culture-in-san-diego/is-magicjack-highj... king-your-calls-with-confusing-305-848-8288-recording
-N
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
participants (13)
-
anorexicpoodle＠gmail.com -
brandon＠bitradius.com -
cpena＠ststelecom.com -
David_Hiers＠adp.com -
justin＠ejtown.org -
kleclaire＠mywdt.com -
myaklin＠g4.net -
nicksten＠gmail.com -
paul＠timmins.net -
robert.dawson＠mindshift.com -
sil＠infiltrated.net -
ujjval＠simplesignal.com -
zavoid＠gmail.com