Acme Packet (Abraham Jacobowitz)
Folks, Under the terms of the Acme Packet EULA, we will not support gray market purchased products like this. Please contact us directly for any further information. Lee Tannenbaum Sales Director - West Acme Packet 650.515.2484 ic08banner2 -----Original Message----- From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org Sent: Friday, April 02, 2010 9:00 AM To: voiceops at voiceops.org Subject: VoiceOps Digest, Vol 10, Issue 1 Send VoiceOps mailing list submissions to voiceops at voiceops.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/voiceops or, via email, send a message with subject or body 'help' to voiceops-request at voiceops.org You can reach the person managing the list at voiceops-owner at voiceops.org When replying, please edit your Subject line so it is more specific than "Re: Contents of VoiceOps digest..." Today's Topics: 1. Acme Packet (Abraham Jacobowitz) 2. Contacts for in-progress phishing scams? (nick hatch) 3. Re: Contacts for in-progress phishing scams? (Carlos Alvarez) ---------------------------------------------------------------------- Message: 1 Date: Thu, 1 Apr 2010 12:57:13 -0700 (PDT) From: Abraham Jacobowitz <abrahamaabj at yahoo.com> To: voiceops at voiceops.org Subject: [VoiceOps] Acme Packet Message-ID: <807886.2427.qm at web112020.mail.gq1.yahoo.com> Content-Type: text/plain; charset="iso-8859-1" I have (used in excellent condition) one Acme Packet SD4250 SBC? 32000 Sessions for sale. Please contact me for price. abe at launch3.net? ?
On 04/02/2010 12:49 PM, Lee Tannenbaum wrote:
Under the terms of the Acme Packet EULA, we will not support gray market purchased products like this. Please contact us directly for any further information.
That is a well-known fact about most large telecom equipment vendors, and absolutely no reason for a small but well-capitalised company with good engineers not to buy grey-market equipment. -- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/
Alex Balashov wrote:
On 04/02/2010 12:49 PM, Lee Tannenbaum wrote:
Under the terms of the Acme Packet EULA, we will not support gray market purchased products like this. Please contact us directly for any further information.
That is a well-known fact about most large telecom equipment vendors, and absolutely no reason for a small but well-capitalised company with good engineers not to buy grey-market equipment.
Since it's Friday, its April (one day late ... April fools): Tony: "Ay-ya kid... psst I gots me dis here Acme Packet thing-a-mah-do-dah thing here... Waddya say yous an I makes a deal eh?" John: "Well the EULA says ..." Tony: "Fuggedabout the EULA. EULA, UCLA, NCSA, what does college have to do with THIS eh?... You takes it, you makes some calls, runs just fine" -- =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+ J. Oquendo SGFA, SGFE, C|EH, CNDA, CHFI, OSCP "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett 227C 5D35 7DCB 0893 95AA 4771 1DCE 1FD1 5CCD 6B5E http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x5CCD6B5E
On 04/02/2010 01:29 PM, J. Oquendo wrote:
Tony: "Ay-ya kid... psst I gots me dis here Acme Packet thing-a-mah-do-dah thing here... Waddya say yous an I makes a deal eh?" John: "Well the EULA says ..." Tony: "Fuggedabout the EULA. EULA, UCLA, NCSA, what does college have to do with THIS eh?... You takes it, you makes some calls, runs just fine"
Agreed. Well, the matter is a little more nuanced than that; highly specialised and idiosyncratic proprietary equipment can be a serious OPEX issue when you really need to figure something out, and/or when you have an emergency. I can't speak to the GUI/EMS, but on the CLI I would not say Acme Packet SBCs are simple to administer. But if you're willing to take the hit as a company and figure it out without the vendor, it's doable. The key variable I've encountered is whether you have people of the right technical calibre to do it. -- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/
On 4/2/10 1:23 PM, Alex Balashov wrote:
On 04/02/2010 12:49 PM, Lee Tannenbaum wrote:
Under the terms of the Acme Packet EULA, we will not support gray market purchased products like this. Please contact us directly for any further information. That is a well-known fact about most large telecom equipment vendors, and absolutely no reason for a small but well-capitalised company with good engineers not to buy grey-market equipment. You might be sweeping some legal and ethical questions under the rug with that "absolutely no reason" assertion. Nevertheless, there are good business and technical reasons to disagree.
In the short term, for just getting the equipment setup, good engineers can likely get you there. But in the long term, being smart doesn't replace having the source code. The problem arrives when: (a) You need a feature not present in the software version you obtained. (E.g., the quirky call-hold implementation next-month's CPE SIP stack release.) (b) You need a defect fixed that IS present in the software version you obtained. (c) You need to understand functionality in the software version you obtained to grow your maintain your network. There's only so far you can go without vendor support. Good engineers can never replace replace access to the people who understand the source code. I've been working with Acme Packet since 2004, and generally know my way around their gear. But I'm no replacement for the software developers. You need the vendor on your team. Paying the vendor to (a) fix bugs, (b) add features, and (c) answer questions is typically a good deal -- as long as you're sending revenue-generating traffic through the box. -- mark r lindsey at e-c-group.com http://e-c-group.com/lindsey +1.229.316.0013
I completely agree, and never meant to suggest that vendor support can be effectively replaced. I was addressing it from a "could you conceivably get by" angle. -- Alex Balashov - Principal Evariste Systems LLC 1170 Peachtree Street 12th Floor, Suite 1200 Atlanta, GA 30309 Tel: +1-678-954-0670 Fax: +1-404-961-1892 On Apr 2, 2010, at 2:37 PM, Mark Lindsey <lindsey at e-c-group.com> wrote:
On 4/2/10 1:23 PM, Alex Balashov wrote:
On 04/02/2010 12:49 PM, Lee Tannenbaum wrote:
Under the terms of the Acme Packet EULA, we will not support gray market purchased products like this. Please contact us directly for any further information. That is a well-known fact about most large telecom equipment vendors, and absolutely no reason for a small but well-capitalised company with good engineers not to buy grey-market equipment. You might be sweeping some legal and ethical questions under the rug with that "absolutely no reason" assertion. Nevertheless, there are good business and technical reasons to disagree.
In the short term, for just getting the equipment setup, good engineers can likely get you there. But in the long term, being smart doesn't replace having the source code.
The problem arrives when:
(a) You need a feature not present in the software version you obtained. (E.g., the quirky call-hold implementation next-month's CPE SIP stack release.)
(b) You need a defect fixed that IS present in the software version you obtained.
(c) You need to understand functionality in the software version you obtained to grow your maintain your network.
There's only so far you can go without vendor support. Good engineers can never replace replace access to the people who understand the source code. I've been working with Acme Packet since 2004, and generally know my way around their gear. But I'm no replacement for the software developers.
You need the vendor on your team. Paying the vendor to (a) fix bugs, (b) add features, and (c) answer questions is typically a good deal -- as long as you're sending revenue-generating traffic through the box.
-- mark r lindsey at e-c-group.com http://e-c-group.com/lindsey +1.229.316.0013
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participants (4)
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abalashov＠evaristesys.com -
lindsey＠e-c-group.com -
ltannenbaum＠acmepacket.com -
sil＠infiltrated.net