On 7/18/20 19:51, Mark R Lindsey, ECG wrote:

Fortunately, all we have to do is setup call forwarding for 988 calls to go to +1-800-273-8255

That's by no means all we have to do. Device dialplans in VoIP phones, ATAs, PBXs, etc, recognize N-1-1 as the only valid 3-digits-and-done dialplan. Now every such device will need 9-8-8 as well. Much of the older gear is not user-programmable to accommodate such changes or manufacturer-discontinued. 988 is also a valid prefix in hundreds of NPAs, causing a conflict in areas with 7-digit dialing. It will be a hot mess. And now that we have started down the slippery slope, you can expect poison control, ASPCA, stop smoking, gambling addiction, abducted children, AA, Planned Parenthood, etc. to all lobby for their own 3-digit codes. We have had 9-1-1 for decades and everyone knows it. There isn't a PSAP in the country that can't transfer a 9-1-1 call to a suicide hotline at the touch of a button. -- Jay Hennigan - jay at west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV