Mike, the Obihai recommendation was great, and I've ordered one to test. It has great reviews and is damn cheap. On Thu, Apr 27, 2017 at 4:03 PM, Mike Ray, MBA, CNE, CTE < mike at commauthority.com> wrote:

Hi guys,

We are a facilities-based CLEC and have a very reliable fax/POTS product in addition to our popular SmartMail FAX fax-to-email service. Since we do not use LCR of any sort and also handle all of our own media, fax/modem calls are very reliable on our network using a standard ATA whether using t.38 or ulaw. We?ve had the best luck so far with Obihai, but work with any standard ATA out there.

We also offer a VPN solution for SIP trunks to solve the NAT problem and encrypt traffic in the middle.

We have a very feature-rich portal where wholesale customers can perform most tasks in an immediate and automated fashion.

All the details are on our wholesale site wholesale.commauthority.com. We?d love to have an opportunity to show you how well it works. Please let me know if you?re interested.

Regards,

Mike

Mike Ray, MBA, CNE, CTE

Communications Authority, Inc.

11523 Palm Brush Trail #401

Lakewood Ranch, FL 34202

DIRECT: call or text 941 600-0207 <(941)%20600-0207>

http://www.commauthority.com

*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Keln Taylor *Sent:* Thursday, April 27, 2017 6:29 PM *To:* Carlos Alvarez <caalvarez at gmail.com> *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Fax ATAs/devices

Vitelity fax service is the best I know of. (With or without the FaxEnable device.) I suspect that they are actually using some sort of modem bank to send and receive faxes. (I would love to hear from someone who can confirm or deny this.)

You don't have to pay for the *unlimited *FaxEnable service. You can purchase a FaxEnable device from them. (I think they are ~$100), pay a small price for DID, and then pay per minute for faxing.

All that being said, I would love to find a service that handled fax as well as Vitelity. I only use Vitelity for fax service because I can't find a better option. I am not a huge fan of their support or customer control panel.

Sincerely,

Keln Taylor

870-204-2121 <(870)%20204-2121>

kelntaylor at gmail.com

On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:

Fax is dead. Long live fax.

We've resisted supporting it, but customers still need it on occasion, and they hate having a separate landline carrier just for a fax line. So I'm wondering what others here use successfully to provide their customers with a "fax line" to a physical machine. We would only use a handful of them, and only with our customers who have a fully managed service (IE, 2-3ms connection directly to us over MPLS). We run Asterisk and pass T.38 to a few carriers. We currently do fax to e-mail inbound on Asterisk with no issues.

Volume is very light, maybe 3-5 per day per customer, so things like the Vitelity FaxEnable don't make economic sense ($25/mo unlimited our cost).

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