Multi Tenant Commercial Softswitch Besides Broadsoft
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there?
Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses. Shripal
On Jul 29, 2014, at 10:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Second this, NetSapiens is a great platform. I came from many years of Broadsoft, I adapted to NS pretty quickly and there support and dev team are great people. Nick On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary <shripald at gmail.com> wrote:
Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses.
Shripal
On Jul 29, 2014, at 10:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
I should clarify that I don't own a netsapiens as we are currently wedded to our bsft and m6, however I evaluated it and was really impressed. Shripal
On Jul 29, 2014, at 12:02 PM, Nick Crocker <nick.crocker at gmail.com> wrote:
Second this, NetSapiens is a great platform. I came from many years of Broadsoft, I adapted to NS pretty quickly and there support and dev team are great people.
Nick
On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary <shripald at gmail.com> wrote: Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses.
Shripal
On Jul 29, 2014, at 10:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
We support lots of NS platform customers out there (wholesale Origination, Term etc.) and all of them seem to be very happy with the platform. Rick From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Nick Crocker Sent: Tuesday, July 29, 2014 9:02 AM To: Shripal Daphtary Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Second this, NetSapiens is a great platform. I came from many years of Broadsoft, I adapted to NS pretty quickly and there support and dev team are great people. Nick On Tue, Jul 29, 2014 at 10:39 AM, Shripal Daphtary <shripald at gmail.com<mailto:shripald at gmail.com>> wrote: Net sapiens is a good viable option. With geo redundancy and an interesting pricing model where you only pay for simultaneous ports rather than licenses. Shripal
On Jul 29, 2014, at 10:41 AM, Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection! On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com> wrote:
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection!
On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza *NetSapiens* *XCast Labs* *EnSwitch* *Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. * On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson <jackson.tim at gmail.com> wrote:
As far as tricks with a cell client, Accession from Metaswitch is pretty slick there..
No real SMS integration yet (but you can easily add this since Accession supports XMPP)..
On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com> wrote:
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection!
On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that
it
just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Hello We offer our own open source switch. You can set it up for hosted or sip trunking. We bundle it with a billing platform as well. John cid:7A1F90D5-2114-4F17-B9C6-0230EB9EAD47 at hsd1.pa.comcast.net. From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Wednesday, July 30, 2014 2:59 PM To: Tim Jackson Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft So to sum it up, so far I have been recommended the following besides Broadsoft: Metaswitch Genband Alianza NetSapiens XCast Labs EnSwitch Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson <jackson.tim at gmail.com> wrote: As far as tricks with a cell client, Accession from Metaswitch is pretty slick there.. No real SMS integration yet (but you can easily add this since Accession supports XMPP).. On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com> wrote:
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection!
On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Colton, Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k. I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform. So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs. Max On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor <colton.conor at gmail.com> wrote:
So to sum it up, so far I have been recommended the following besides Broadsoft:
Metaswitch Genband Alianza *NetSapiens* *XCast Labs* *EnSwitch*
*Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. *
On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson <jackson.tim at gmail.com> wrote:
As far as tricks with a cell client, Accession from Metaswitch is pretty slick there..
No real SMS integration yet (but you can easily add this since Accession supports XMPP)..
On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com> wrote:
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection!
On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx
systems
are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Max, No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. On Thu, Jul 31, 2014 at 6:15 PM, Max Clark <max.clark at gmail.com> wrote:
Colton,
Are you on a hosted/white label Broadsoft installation or do you own your own license? I'm curious because I assume that you have a significant investment in your current platform and dumping that investment would require an even larger investment in another platform (not counting the training, migration, etc...). Metaswitch for example is a fantastic platform, but I don't know of any installation running it for less than $250k.
I get the idea of switching from Broadsoft to have service differentiation, but I'd counter with two points. 1) Everyone is using Broadsoft because it works, and 2) if you switch to another licensed platform you'd still be competing with other providers using that platform.
So if you are really looking for a unique one of a kind platform you'd probably be better served by rolling your own and partnering/paying Sprint for their WMI platform for your mobile needs.
Max
On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor <colton.conor at gmail.com> wrote:
So to sum it up, so far I have been recommended the following besides Broadsoft:
Metaswitch Genband Alianza *NetSapiens* *XCast Labs* *EnSwitch*
*Is there anyone else that to add the this list? The must be service provider grade offering the multi tenant functionality, and management features. *
On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson <jackson.tim at gmail.com> wrote:
As far as tricks with a cell client, Accession from Metaswitch is pretty slick there..
No real SMS integration yet (but you can easily add this since Accession supports XMPP)..
On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com> wrote:
To be a little more specific, at minimum the platform should have the following: A device manager for phones for automated provisioning and firmware updates Integrated SMS Functionality Integrate Cell Phone functionality. I guess an app that allows use of your cell phone as an extension, and not just a soft client. Any platform can use Bria! All the standard features that Broadsoft at least provides. Advanced fraud detection!
On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx
systems
are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/
We get lots of requests for hosted Lync Sent from my Windows Phone ________________________________ From: Peter Rad.<mailto:peter at 4isps.com> Sent: ?7/?31/?2014 10:55 PM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. Regards, Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/ _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Peter, Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase? On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
When they acquired HIPCOM in the UK, they gained a white-label service. I am assuming it is available in the US. Their BroadCloud offering is all white-label. You could get UC-One and other components white-labeled from BSFT (see http://www.ucstrategies.com/news-analysis/broadsoft-introduces-broadcloud-rc...) On 7/31/2014 10:59 PM, Colton Conor wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com <mailto:peter at 4isps.com>> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884 <tel:%28813%29%20963-5884>
Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org <mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too. On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
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Well, there was a backlash from clients when it happened, but at this point BSFT has run out of prospects who will dump $1 million into the HPBX game. Since they won't be selling any new BroadWorks instances; they have to crank up the end user licensing - and the carriers weren't doing that fast enough. So BSFT thought they could do white-label better. They are engineers after all. - Peter @ RAD-INFO On 8/1/2014 9:30 AM, Pete E wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com <mailto:colton.conor at gmail.com>> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker. Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote: Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/
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But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks. On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote:
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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Broadsoft offers their Cloud PBX (broadcloud) which allows you to sell all of their hosted pbx services. UC One is really a "bundle" that is was created using BTBC (soft client) and a Premium seat. This is all available through the broadcloud Cloud PBX offering today. On Fri, Aug 1, 2014 at 10:24 AM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote:
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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-- Michael Sterl Executive Vice President *SimpleSignal* Anywhere: 303-242-8614 SimpleFax: 720-536-0860 Twitter: @ss_telecombum <https://twitter.com/ss_telecombum> IM: michael at simplesignal.com
It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform for service providers they just launched. Shripal
On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote: The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote: Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/
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Awesome, and Broadsoft does all the work for the setup? They build the device templates, email server for voicemail, updates, and all the other stuff that I am paying our wholesaler for right now? Seems Genband, Meta, and Broadsoft are the three big players in this space. Has anyone compared the platforms feature wise? I beleive Broadsoft is the king as far as features go, but I could be wrong as I have never seen Meta or Genband's interface. On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary <shripald at gmail.com> wrote:
It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform for service providers they just launched.
Shripal
On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote:
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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that's right. However last I heard the cost per seat with full flow through provisioning with auto ordering of hardware through netx and did allocation is pretty expensive compared to the other wholesale players out there. Also becAuse it is a turnkey solution there are a lot of folks who would find it too inflexible if they want to add custom items that are not in the broadsoft/works/cloud ecosystem. Shripal
On Aug 1, 2014, at 12:42 PM, Colton Conor <colton.conor at gmail.com> wrote:
Awesome, and Broadsoft does all the work for the setup? They build the device templates, email server for voicemail, updates, and all the other stuff that I am paying our wholesaler for right now?
Seems Genband, Meta, and Broadsoft are the three big players in this space. Has anyone compared the platforms feature wise? I beleive Broadsoft is the king as far as features go, but I could be wrong as I have never seen Meta or Genband's interface.
On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary <shripald at gmail.com> wrote: It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform for service providers they just launched.
Shripal
On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote: The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote: Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
> On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote: >> On 7/31/2014 8:57 PM, Colton Conor wrote: > >> Max, >> >> No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do. >> >> We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan. >> >> Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings. > > Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions. > > Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together. > > You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc. > > That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation. > > Regards, > > Peter Radizeski @ RAD-INFO INC > Circuits * Bandwidth * Consulting > (813) 963-5884 > > Have you read my blog about telecom? http://blog.tmcnet.com/on-rads-radar/ > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops
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Hi guys, Disclosure: We're an European ditributor/systems integrator who sell Broadsoft software and deploy it (along with Acme Packet SBCs and other systems), as well as being a BroadCloud PBX reseller and a Broadsoft PS partner. We're also the EU BroadCloud PBX CPE partner through our VCOMM brand. So just to tie up some of the terminology because there seems to be some confusion around this: BroadSoft - the company BroadWorks - the software that BroadSoft write BroadCloud - a cloud deployment of BroadWorks wrapped with a BSS/OSS system operated by BroadSoft. It includes a series of products (e.g. IM&P, SMS, PacketSmart, PBX) some of which can be used by BroadWorks customers (e.g. SMS and IM&P) and some of which offer an alternative to buying BroadWorks. BroadTouch - a brand for a group of clients written by BroadSoft integrated with BroadWorks and available on BroadCloud UC One - a branded bundle of BroadTouch software and BroadWorks services that provides a specific user experience It's possible and feasible to see small deployments of Broadworks (upwards of 1k subscribers) and we have large enterprises who use it internally (circa 3.5k subs) and smallish ITSPs (1-5k subs) who provide either direct or wholesale offerings to their customers. I'm not going to put a sales pitch on here, that isn't what this list is, but come and talk to us if you want to know how we do this. BroadCloud has a very specific target market - it's designed to be a "standardised" deployment of BroadWorks coupled with Rialto, a "quote to cash" provisioning system (Broadsoft's marketing material). If you want a flexible platform that you can use to provide a different product to other BSFT customers out there, you need your own BWKS deployment and will probably need a few things around it as well including SBCs and other 3rd party products to complete your offering. If on the other hand, you are willing to give up some of that flexibility or can't put up the CapEx, then BroadCloud allows you provide a BroadWorks-based offering to your customers. It was designed originally for large Tier 1s who would spend 18-36 months deciding on product options, deploying systems, building teams of people to manage it, etc. BroadSoft can get you operational on BroadCloud in 90 days. BroadCloud PBX allows you to bring your own PSTN interconnects to the product and still own the numbers and minutes, or enter into an agreement with specific partners who have already integrated with the platform. Connor - the features you listed are available in BroadWorks but it sounds like your current service providers hasn't deployed/productised them. Given your investment in BroadWorks, I'd look at BroadCloud or other BroadWorks providers who may have a different offering. Cheers, Aled. -- Aled Treharne Chief Architect, Siphon Networks w: www.siphonnetworks.com e: a.treharne at siphonnewtorks.com On 1 August 2014 17:52, Shripal Daphtary <shripald at gmail.com> wrote:
that's right. However last I heard the cost per seat with full flow through provisioning with auto ordering of hardware through netx and did allocation is pretty expensive compared to the other wholesale players out there.
Also becAuse it is a turnkey solution there are a lot of folks who would find it too inflexible if they want to add custom items that are not in the broadsoft/works/cloud ecosystem.
Shripal
On Aug 1, 2014, at 12:42 PM, Colton Conor <colton.conor at gmail.com> wrote:
Awesome, and Broadsoft does all the work for the setup? They build the device templates, email server for voicemail, updates, and all the other stuff that I am paying our wholesaler for right now?
! Seems Genband, Meta, and Broadsoft are the three big players in this space. Has anyone compared the platforms feature wise? I beleive Broadsoft is the king as far as features go, but I could be wrong as I have never seen Meta or Genband's interface.
On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary <shripald at gmail.com> wrote:
It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform for service providers they just launched.
Shripal
On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote:
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
Max,
No, we don't have our own Broadsoft platform we have a white label solution from a wholesaler. With that being said the wholesaler hasn't implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI integration. So they only sticky Broadsoft features that our clients use and would notice are gone if we moved away from Broadsoft are really the toolbar and Broadworks Anywhere. Everything else I think all the other platforms do.
We have looked at buying our own Broadsoft, but it just cost too much and is too complex. It amazes me how you can spend so much on a Broadsoft server, and then you must get an Acme Packet, external pop3 server, and and a whole slew of other software and hardware not from Broadsoft just to have a complete Broadsoft solution. A hosted, service provider oriented white label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
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Aled, Thank you for clearing up some of the confusion. I think part of the confusion is Broadsoft's fault as their marking is confusing. Not to mention the have the same application (UC-ONE) listed four different ways in the app stores! https://play.google.com/store/apps/developer?id=BroadSoft,+Inc.&hl=en What is the difference between all of these? Why don't they just update the version number like every other app out there instead of listing it a new way each year? Yes, I agree that staying with Broadsoft if probably smart for us. What wholesalers offer all of these integrated UC offerings today? Which wholesalers already have the integrated Sprint WMI solution with Broadsoft? What providers make 3rd party Broadsoft portals, and which is the best out there? On Mon, Aug 4, 2014 at 7:21 AM, Aled Treharne <voiceops at treharne.me.uk> wrote:
Hi guys,
Disclosure: We're an European ditributor/systems integrator who sell Broadsoft software and deploy it (along with Acme Packet SBCs and other systems), as well as being a BroadCloud PBX reseller and a Broadsoft PS partner. We're also the EU BroadCloud PBX CPE partner through our VCOMM brand.
So just to tie up some of the terminology because there seems to be some confusion around this:
BroadSoft - the company BroadWorks - the software that BroadSoft write BroadCloud - a cloud deployment of BroadWorks wrapped with a BSS/OSS system operated by BroadSoft. It includes a series of products (e.g. IM&P, SMS, PacketSmart, PBX) some of which can be used by BroadWorks customers (e.g. SMS and IM&P) and some of which offer an alternative to buying BroadWorks. BroadTouch - a brand for a group of clients written by BroadSoft integrated with BroadWorks and available on BroadCloud UC One - a branded bundle of BroadTouch software and BroadWorks services that provides a specific user experience
It's possible and feasible to see small deployments of Broadworks (upwards of 1k subscribers) and we have large enterprises who use it internally (circa 3.5k subs) and smallish ITSPs (1-5k subs) who provide either direct or wholesale offerings to their customers. I'm not going to put a sales pitch on here, that isn't what this list is, but come and talk to us if you want to know how we do this.
BroadCloud has a very specific target market - it's designed to be a "standardised" deployment of BroadWorks coupled with Rialto, a "quote to cash" provisioning system (Broadsoft's marketing material). If you want a flexible platform that you can use to provide a different product to other BSFT customers out there, you need your own BWKS deployment and will probably need a few things around it as well including SBCs and other 3rd party products to complete your offering. If on the other hand, you are willing to give up some of that flexibility or can't put up the CapEx, then BroadCloud allows you provide a BroadWorks-based offering to your customers. It was designed originally for large Tier 1s who would spend 18-36 months deciding on product options, deploying systems, building teams of people to manage it, etc. BroadSoft can get you operational on BroadCloud in 90 days.
BroadCloud PBX allows you to bring your own PSTN interconnects to the product and still own the numbers and minutes, or enter into an agreement with specific partners who have already integrated with the platform.
Connor - the features you listed are available in BroadWorks but it sounds like your current service providers hasn't deployed/productised them. Given your investment in BroadWorks, I'd look at BroadCloud or other BroadWorks providers who may have a different offering.
Cheers, Aled.
-- Aled Treharne Chief Architect, Siphon Networks w: www.siphonnetworks.com e: a.treharne at siphonnewtorks.com
On 1 August 2014 17:52, Shripal Daphtary <shripald at gmail.com> wrote:
that's right. However last I heard the cost per seat with full flow through provisioning with auto ordering of hardware through netx and did allocation is pretty expensive compared to the other wholesale players out there.
Also becAuse it is a turnkey solution there are a lot of folks who would find it too inflexible if they want to add custom items that are not in the broadsoft/works/cloud ecosystem.
Shripal
On Aug 1, 2014, at 12:42 PM, Colton Conor <colton.conor at gmail.com> wrote:
Awesome, and Broadsoft does all the work for the setup? They build the device templates, email server for voicemail, updates, and all the other stuff that I am paying our wholesaler for right now?
! Seems Genband, Meta, and Broadsoft are the three big players in this space. Has anyone compared the platforms feature wise? I beleive Broadsoft is the king as far as features go, but I could be wrong as I have never seen Meta or Genband's interface.
On Fri, Aug 1, 2014 at 11:31 AM, Shripal Daphtary <shripald at gmail.com> wrote:
It's the whole thing. Uc one and broadworks. GENBAND also has a cloud platform for service providers they just launched.
Shripal
On Aug 1, 2014, at 12:24 PM, Colton Conor <colton.conor at gmail.com> wrote:
But does Broadcloud include hosted Broadworks hosted by Broadsoft? It was my understanding that Broadcloud is just the UC-One and texing element hosted by Broadsoft, but not Broadworks.
On Fri, Aug 1, 2014 at 11:19 AM, Alex Hardie <ahardie at bellsouth.net> wrote:
The BroadCloud service is available for carriers as well - given most of the time they can't get out of their own way it is a way to help them move quicker.
Sent from my iPhone
On Aug 1, 2014, at 6:30 AM, Pete E <peeip989 at gmail.com> wrote:
They do. It seemed like a conflict of interests, given that it makes them a competitor to their own customers, but so far we've not had an issue with it. There are plenty of other white labels out there too.
On Thu, Jul 31, 2014 at 10:59 PM, Colton Conor <colton.conor at gmail.com> wrote:
Peter,
Are you saying that Broadsoft now offers hosted white labeled to service providers without the requirements of hardware or purchase?
On Thu, Jul 31, 2014 at 9:16 PM, Peter Rad. <peter at 4isps.com> wrote:
On 7/31/2014 8:57 PM, Colton Conor wrote:
> Max, > > No, we don't have our own Broadsoft platform we have a white label > solution from a wholesaler. With that being said the wholesaler hasn't > implemented UC-One, SMS through MessageNow, Mobilelink with Callthrough, or > Sprint WMI integration. So they only sticky Broadsoft features that our > clients use and would notice are gone if we moved away from Broadsoft are > really the toolbar and Broadworks Anywhere. Everything else I think all the > other platforms do. > > We have looked at buying our own Broadsoft, but it just cost too > much and is too complex. It amazes me how you can spend so much on a > Broadsoft server, and then you must get an Acme Packet, external pop3 > server, and and a whole slew of other software and hardware not from > Broadsoft just to have a complete Broadsoft solution. A hosted, service > provider oriented white label solution works well for our business plan. > > Does any of the other carriers besides Sprint have a solution > similar to WMI? The WMI solution is neat, but Sprint is dead last in > carrier rankings. > > Sprint is the only one that integrates with a softswitch to turn mobile handsets into extensions.
Everyone thinks that it is easy to spin up a softswitch and start offering Hosted UC. There are so freaking many components that have to be stitched together.
You can stitch together a BSFT replacement but the question will be: does it scale and is it stable? That question all depends on quantity, volume, usage, etc.
That said, you should survey your current customer base to see what they need. It might not be unified messaging (chat, SMS, etc. in one interface). It might be software integration. It might be that most of your customers just want key system emulation.
Regards,
Peter Radizeski @ RAD-INFO INC Circuits * Bandwidth * Consulting (813) 963-5884
Have you read my blog about telecom? http://blog.tmcnet.com/on- rads-radar/
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Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there?
Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com> wrote:
Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution.
Jay Stewart
NextOS Sr. Systems Administrator
(480) 426-0099 | jstewart at nextiva.com
8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS. The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ?does? transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I?m working from home, commuting, and hand off from calls. With that said, I only have experience on a few technologies including BroadSoft BroadWorks. I wish you well on your search! Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.conor at gmail.com] Sent: Wednesday, July 30, 2014 1:52 PM To: Jay Stewart Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099<tel:%28480%29%20426-0099> | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there?
Jay, So what is the difference between BroadTouch and BroadCloud? I know what Broadworks is. So you are saying that data connections are maintained and do jump between cell towers? So if am traveling 70MPH down the road using a softphone like BTBC that use the data connection I won't have the call drop? I know cell minutes jump between towers because I have traveled in a truck for hours at a time on a cell phone and the call has not dropped. I have heard that only cell minutes not data jumps. What makes the new version 20 of the BTBC client do this successfully? Also, whey does Broadsoft have so many versions listed in the Google Play store: https://play.google.com/store/apps/developer?id=BroadSoft,+Inc.&hl=en Are the first four apps the same thing just different versions? I assume 2015 is the latest? MobileLink looks great to make outbound calls using cellular minutes with your Broadworks number. Does MobileLink do anything for inbound calls from Broadworks? Are you just supposed to use Broadworks Anywhere with answer confirmation for inbound to mobile? On Wed, Jul 30, 2014 at 4:01 PM, Jay Stewart <jstewart at nextiva.com> wrote:
Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS.
The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ?does? transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I?m working from home, commuting, and hand off from calls.
With that said, I only have experience on a few technologies including BroadSoft BroadWorks.
I wish you well on your search!
Jay Stewart
NextOS Sr. Systems Administrator
(480) 426-0099 | jstewart at nextiva.com
8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
*From:* Colton Conor [mailto:colton.conor at gmail.com] *Sent:* Wednesday, July 30, 2014 1:52 PM *To:* Jay Stewart *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
Jay,
Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right?
I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution.
On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com> wrote:
Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution.
Jay Stewart
NextOS Sr. Systems Administrator
(480) 426-0099 | jstewart at nextiva.com
8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
BroudTouch contains clients, BroadCloud is what clients connect to and includes web collaboration. To you second point, I can?t guarantee your service provider, coverage aspects, reliability, etc, but yes the technology deploys TCP/IP and of source sends RTP as UDP (Connectionless oriented), so when you connect from tower to tower your broadcasts and IP address get migrated and switch traffic the same. I can?t speak on behalf of BroadSoft engineering but that have stated in release notes there was more design consideration into the mobility aspect network aspect. I can affirm this as we?ve deployed both versions. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.conor at gmail.com] Sent: Wednesday, July 30, 2014 2:59 PM To: Jay Stewart Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, So what is the difference between BroadTouch and BroadCloud? I know what Broadworks is. So you are saying that data connections are maintained and do jump between cell towers? So if am traveling 70MPH down the road using a softphone like BTBC that use the data connection I won't have the call drop? I know cell minutes jump between towers because I have traveled in a truck for hours at a time on a cell phone and the call has not dropped. I have heard that only cell minutes not data jumps. What makes the new version 20 of the BTBC client do this successfully? Also, whey does Broadsoft have so many versions listed in the Google Play store: https://play.google.com/store/apps/developer?id=BroadSoft,+Inc.&hl=en Are the first four apps the same thing just different versions? I assume 2015 is the latest? MobileLink looks great to make outbound calls using cellular minutes with your Broadworks number. Does MobileLink do anything for inbound calls from Broadworks? Are you just supposed to use Broadworks Anywhere with answer confirmation for inbound to mobile? On Wed, Jul 30, 2014 at 4:01 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Yes indeed, partial deployment makes it difficult to get all the functionality you are looking for. Yes the SMS is a separate package, but the point behind this is BroadSoft has three primary product lines: 1) BroadWorks, 2) BroudTouch, and BroadCloud which have some overlap and integration into what they consider the overall UC ONE solution. SMS is part of the BroudTouch product family which includes, Business Communicator, Mobile Link and SMS. The issues while traveling can exasperate QoS on phone calls when switching from a 4G to 3G for example, however data ?does? transfer from one tower to the next. The newer release of BTBC Client (R20) specifically addresses these issues and have dramatically improved since the initial release 9.0 and 10.0. I enjoy using my smart phone as my business line (well an SCA). I use it when I?m working from home, commuting, and hand off from calls. With that said, I only have experience on a few technologies including BroadSoft BroadWorks. I wish you well on your search! Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099<tel:%28480%29%20426-0099> | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: Colton Conor [mailto:colton.conor at gmail.com<mailto:colton.conor at gmail.com>] Sent: Wednesday, July 30, 2014 1:52 PM To: Jay Stewart Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099<tel:%28480%29%20426-0099> | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there?
I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall) I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device). -Paul On 07/30/2014 04:52 PM, Colton Conor wrote:
Jay,
Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right?
I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution.
On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com <mailto:jstewart at nextiva.com>> wrote:
Have you tried BroadSoft's UC One BroudTouch Business Communicator Solution (BTBC). I don't know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution.
Jay Stewart
NextOS Sr. Systems Administrator
(480) 426-0099 <tel:%28480%29%20426-0099> | jstewart at nextiva.com <mailto:jstewart at nextiva.com>
8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
*From:*VoiceOps [mailto:voiceops-bounces at voiceops.org <mailto:voiceops-bounces at voiceops.org>] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops at voiceops.org <mailto:voiceops at voiceops.org> *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
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So I agree that you IP address might not change jumping from tower to tower when driving, but isn't there a delay from jumping from tower to tower with data? I know GSM/CDMA has voice handoffs timeframes timed in the ms mark, so the user never hears/notices that they jumped from one tower to another. But I was under the impression that data connections don't jump as fast? Kind of like then you go from a 3G to 4G area. It takes your phone a second or two to switch technologies. A second or 2 of loss is too long in a voice call conversations using SIP over data. On Wed, Jul 30, 2014 at 5:41 PM, Paul Timmins <paul at timmins.net> wrote:
I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall)
I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device).
-Paul
On 07/30/2014 04:52 PM, Colton Conor wrote:
Jay,
Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right?
I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution.
On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com> wrote:
Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution.
Jay Stewart
NextOS Sr. Systems Administrator
(480) 426-0099 <%28480%29%20426-0099> | jstewart at nextiva.com
8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250
*From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton Conor *Sent:* Tuesday, July 29, 2014 7:42 AM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to.
We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone.
What commercial solutions are there?
_______________________________________________ VoiceOps mailing listVoiceOps at voiceops.orghttps://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
The only problems I've had are in low tower density areas where the RSSI of the data gets too low to be useful before handoff (cell calls work better with weak signals than data does). In heavy coverage areas (cities/etc) I haven't really seen that. On Thu, 07/31/2014 09:28 AM, Colton Conor <colton.conor at gmail.com> wrote:
So I agree that you IP address might not change jumping from tower to tower when driving, but isn't there a delay from jumping from tower to tower with data? I know GSM/CDMA has voice handoffs timeframes timed in the ms mark, so the user never hears/notices that they jumped from one tower to another. But I was under the impression that data connections don't jump as fast? Kind of like then you go from a 3G to 4G area. It takes your phone a second or two to switch technologies. A second or 2 of loss is too long in a voice call conversations using SIP over data.
On Wed, Jul 30, 2014 at 5:41 PM, Paul Timmins <paul at timmins.net> wrote:
I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall)
I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device).
-Paul
On 07/30/2014 04:52 PM, Colton Conor wrote:
> Jay,
Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right?
I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution.
On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com> wrote:
> Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor
Sent: Tuesday, July 29, 2014 7:42 AM
To: voiceops at voiceops.org
Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Good point Paul, these are all things you have to consider if you are migrating UC. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Paul Timmins Sent: Thursday, July 31, 2014 8:04 AM To: Colton Conor Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft The only problems I've had are in low tower density areas where the RSSI of the data gets too low to be useful before handoff (cell calls work better with weak signals than data does). In heavy coverage areas (cities/etc) I haven't really seen that. On Thu, 07/31/2014 09:28 AM, Colton Conor <colton.conor at gmail.com<mailto:colton.conor at gmail.com>> wrote: So I agree that you IP address might not change jumping from tower to tower when driving, but isn't there a delay from jumping from tower to tower with data? I know GSM/CDMA has voice handoffs timeframes timed in the ms mark, so the user never hears/notices that they jumped from one tower to another. But I was under the impression that data connections don't jump as fast? Kind of like then you go from a 3G to 4G area. It takes your phone a second or two to switch technologies. A second or 2 of loss is too long in a voice call conversations using SIP over data. On Wed, Jul 30, 2014 at 5:41 PM, Paul Timmins <paul at timmins.net<mailto:paul at timmins.net>> wrote: I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall) I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device). -Paul On 07/30/2014 04:52 PM, Colton Conor wrote: Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
It can be delayed, and when it happened you experience dropped packets which is choppy audio and drop outs momentarily. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor Sent: Thursday, July 31, 2014 6:28 AM To: Paul Timmins Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft So I agree that you IP address might not change jumping from tower to tower when driving, but isn't there a delay from jumping from tower to tower with data? I know GSM/CDMA has voice handoffs timeframes timed in the ms mark, so the user never hears/notices that they jumped from one tower to another. But I was under the impression that data connections don't jump as fast? Kind of like then you go from a 3G to 4G area. It takes your phone a second or two to switch technologies. A second or 2 of loss is too long in a voice call conversations using SIP over data. On Wed, Jul 30, 2014 at 5:41 PM, Paul Timmins <paul at timmins.net<mailto:paul at timmins.net>> wrote: I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall) I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device). -Paul On 07/30/2014 04:52 PM, Colton Conor wrote: Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Have you tried BroadSoft?s UC One BroudTouch Business Communicator Solution (BTBC). I don?t know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099<tel:%28480%29%20426-0099> | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
For lack of better terms you re correct, a re-transmission based on TCP. So it established a new path. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099 | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Paul Timmins Sent: Wednesday, July 30, 2014 3:41 PM To: voiceops at voiceops.org Subject: Re: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft I've used mobile data heavily since 2002. And I've never seen it switch IPs based on towers. The only time I see it change (other than while roaming) is usually if you go from 1xRTT to 3G, or 3G to 4G (and that last part varies depending on whether you're using 3G in a 4G enabled area, which doesn't typically switch IPs) (that's CDMA centric, but my experience was similar with GSM (CSD/EDGE/HSDPA/LTE). Of course, Nextel's packetstream service never changed IPs (in mid session, anyway) for the most part that I can remember, but that was 12 years ago and who knows, my memory could be fuzzy here. I think they actually would end up changing IPs if you roamed to a different nextel region (there were several that I can recall) I have had very few problems maintaining long term data connections over cellular networks over the years, at least not ones related to something other than signal reception or changes in what region of the network you were in, or what access technology was being used by the handset or device). -Paul On 07/30/2014 04:52 PM, Colton Conor wrote: Jay, Our provider has partially deployed UC-One. They don't support call through/mobility/SMS functionality though, so we find it limiting so far. Correct me if I am wrong but SMS though Broadsoft is still done the Message Now application that is separate and not integrated with UC-One right? I like the idea of using cellular minutes as SIP clients on smartphones don't work well especially when traveling. Cellular voice calls jump between towers when traveling in a call, but data does not. I have heard some Broadsoft providers have integrate with Sprint's wireless solution. On Wed, Jul 30, 2014 at 3:12 PM, Jay Stewart <jstewart at nextiva.com<mailto:jstewart at nextiva.com>> wrote: Have you tried BroadSoft's UC One BroudTouch Business Communicator Solution (BTBC). I don't know of ones that can top Mobile & Desktop effectively and still deliver an application rich technology. They also support Mobile Link integrating the cell phone service as well as SMS. We have deployed he full UC One solution. Jay Stewart NextOS Sr. Systems Administrator (480) 426-0099<tel:%28480%29%20426-0099> | jstewart at nextiva.com<mailto:jstewart at nextiva.com> 8800 E. Chaparral Road, Suite 300 | Scottsdale, AZ 85250 From: VoiceOps [mailto:voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>] On Behalf Of Colton Conor Sent: Tuesday, July 29, 2014 7:42 AM To: voiceops at voiceops.org<mailto:voiceops at voiceops.org> Subject: [VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft? We use a Broadsoft solution today. We like the redundancy that Broadsoft offers, and the fact that it just works. However, they are starting to seriously lack features, and there are too many Broadsoft competitors. We are finding that our Broadsoft offering is no different than Comcast, Verizon, or other local providers that offer Broadsoft services to. We are really looking for something that integrates well for the mobile worker. The ability to use their cell phone with the service is key for us. The day's of clients buying $300 Polycom IP phones are slowing down. However, people understand the value and are willing to spend $600 on a smartphone. What commercial solutions are there? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org<mailto:VoiceOps at voiceops.org> https://puck.nether.net/mailman/listinfo/voiceops
On Tue, Jul 29, 2014 at 8:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft?
Lots of comments about Asterisk. If you're going to roll your own, that's a great solution. Frankly, I'm kinda surprised nobody has mentioned FreeSWITCH for rolling your own multitenant softswitch / PBX. We've had tons of success with it. Ultra configurable, very powerful, easy to scale and make redundant on commodity hardware. Of course, this isn't "turn-key". Good luck! Gabe
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk? Leandro 2014-08-07 8:55 GMT+02:00 Gabriel Gunderson <gabe at gundy.org>:
On Tue, Jul 29, 2014 at 8:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft?
Lots of comments about Asterisk. If you're going to roll your own, that's a great solution.
Frankly, I'm kinda surprised nobody has mentioned FreeSWITCH for rolling your own multitenant softswitch / PBX. We've had tons of success with it. Ultra configurable, very powerful, easy to scale and make redundant on commodity hardware. Of course, this isn't "turn-key".
Good luck!
Gabe _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
anyone going to astricon in Vegas ? Asterisk won't work for large networks as the sip gateway when you start dealing with larger carriers. But it's the best handset / pbx manager out there. Aryn Nakaoka 808.356.2901 On Aug 6, 2014 10:03 PM, "MiRTA PBX team" <info at mirtapbx.com> wrote:
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
Leandro
2014-08-07 8:55 GMT+02:00 Gabriel Gunderson <gabe at gundy.org>:
On Tue, Jul 29, 2014 at 8:41 AM, Colton Conor <colton.conor at gmail.com> wrote:
What carrier and service provider multitenant softswitch and pbx systems are on the market today besides Broadsoft?
Lots of comments about Asterisk. If you're going to roll your own, that's a great solution.
Frankly, I'm kinda surprised nobody has mentioned FreeSWITCH for rolling your own multitenant softswitch / PBX. We've had tons of success with it. Ultra configurable, very powerful, easy to scale and make redundant on commodity hardware. Of course, this isn't "turn-key".
Good luck!
Gabe _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
Hi, On 08/07/2014 10:01 AM, MiRTA PBX team wrote:
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
Three years ago I made this switch, Asterisk to FreeSwitch, because of this: missing features. At least I've never found out, how to do it with Asterisk. I wanted to route outgoing calls automatically to mobile phones via call by call to save money. In the end I've used regular expressions [1] and it worked (and still does) like a charm. Can't talk about the current situation, because since then, never "looked back". Cheers, Georg [1] https://wiki.freeswitch.org/wiki/Regular_Expression
On 07/08/2014 09:01, MiRTA PBX team wrote:
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
We're in the (un)fortunate position of having developed multi-tenant PABXes based both around Asterisk and FreeSWITCH. They both provide a perfectly good platform for this scenario, and it'd be more a matter of personal choice than anything as to which one's "better." That said, we use FreeSWITCH pretty much exclusively for our SBCs and IVRs. We did have bit of Kamailio mixed in for a while, but we didn't really need it's blindingly-fast performance and it was another point of failure. --Dave -- David Knell, Director, TelNG T: +44 1223 797979 / +1 970-315-4721 W: http://www.telng.com H: http://www.daveknell.com
Yes, it seems Freeswitch is a better solution for multi tenant than Asterisk. There doesn't seem to be many Freeswitch GUI's out there though? Am I missing something? On Thu, Aug 7, 2014 at 6:20 AM, David Knell <dave at 3c.co.uk> wrote:
On 07/08/2014 09:01, MiRTA PBX team wrote:
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
We're in the (un)fortunate position of having developed multi-tenant PABXes based both around Asterisk and FreeSWITCH. They both provide a perfectly good platform for this scenario, and it'd be more a matter of personal choice than anything as to which one's "better."
That said, we use FreeSWITCH pretty much exclusively for our SBCs and IVRs. We did have bit of Kamailio mixed in for a while, but we didn't really need it's blindingly-fast performance and it was another point of failure.
--Dave
-- David Knell, Director, TelNG T: +44 1223 797979 / +1 970-315-4721 W: http://www.telng.com H: http://www.daveknell.com
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
On Thu, Aug 7, 2014 at 2:01 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
For me, it's the ability to configure every aspect of it dynamically using the xml_curl option. https://wiki.freeswitch.org/wiki/Mod_xml_curl#Overview That covers server configuration and dialplan. Super powerful stuff. Best, Gabe
There is something similar also in Asterisk even if I have never used that. I prefer to use ODBC and retrieve values from the database directly. Leandro 2014-08-07 16:43 GMT+02:00 Gabriel Gunderson <gabe at gundy.org>:
On Thu, Aug 7, 2014 at 2:01 AM, MiRTA PBX team <info at mirtapbx.com> wrote:
If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
For me, it's the ability to configure every aspect of it dynamically using the xml_curl option.
https://wiki.freeswitch.org/wiki/Mod_xml_curl#Overview
That covers server configuration and dialplan. Super powerful stuff.
Best, Gabe
info at mirtapbx.com writes:
I read good review too on Freeswitch, but if I master asterisk, is there any reason I have to start learning a new product? Usually I move from product A to product B when I need the feature X and it is not available in product A while it is in product B. If you had the time to test both of them, which feature do you find useful on Freeswitch and not available on asterisk?
My understanding is that Freeswitch can have lots of pieces ripped out or replaced due to its modular design. Asterisk it's either impossible or very difficult to actually get rid of things like the dialplan.
From what I have heard many of the advantages touted a few years back in regards to speed and performance are mostly moot as asterisk caught up. It's somewhat hard to get a honest opinion as the asterisk and freeswitch people have a lot of tension.
Freeswitch is pretty interesting though - I really should spend some time evaluating it more closely. Just because you know asterisk well doesn't mean it's always the best tool for the job. -jjrh.
participants (21)
-
ahardie＠bellsouth.net -
anakaoka＠trinet-hi.com -
colton.conor＠gmail.com -
dave＠3c.co.uk -
gabe＠gundy.org -
georg＠riseup.net -
info＠mirtapbx.com -
jackson.tim＠gmail.com -
John＠InteleChoice.us -
jstewart＠nextiva.com -
justin＠credil.org -
max.clark＠gmail.com -
michael＠simplesignal.com -
nick.crocker＠gmail.com -
paul＠timmins.net -
peeip989＠gmail.com -
peter＠4isps.com -
RGarcia＠onvoy.com -
ryan＠finnesey.com -
shripald＠gmail.com -
voiceops＠treharne.me.uk