Anti-robocall/compliance solutions
Not an ad, just context: We're offering our internal anti-robocall filter as a compliance solution for other transit carriers and gateway/point of entry carriers. This includes DNO filtering, reputation/fraud/compliance scoring, LNP-adjusted neighbor spoofing, and some other magic. It is implemented as a SIP or API endpoint that is dipped as early as possible in the call flow. Our internal tool works well for our own purposes, but that doesn't mean it is fit for others as-is. For example, we put all the data in a search index to perform ad-hoc queries, create visualizations, and build dashboards. Is that useful to anyone else? Would other carriers prefer file-based reports sent by email or alerts via webhook, or want the data sent to their own backend? What would others expect from a user interface? Does anyone care what technologies are used internally? What about latency, pricing, and on-premise versus cloud? The list goes on. There's plenty of information online about product design in general, but not so much about what transit carriers actually need or want from a product like this. I'd especially like to hear from anyone that is still shopping for a solution, doesn't like the one they chose, or absolutely loves theirs and wants to share the reasons why. If anyone is interested in beta-testing our existing in-house solution to give feedback, please contact me off-list. Calvin Ellison Systems Architect calvin.ellison at voxox.com +1 (213) 285-0555 <http://voxox.com> <https://www.facebook.com/VOXOX/> <https://www.instagram.com/voxoxofficial/> <https://www.linkedin.com/company/3573541/admin/> <https://twitter.com/Voxox> The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately.
How does it compare to say NomoRobo? How much are you planning on charging for the service? What is your false positive and false negative rate? How do you calculate it? I personally would consume it as an API -- here's the number being called, here's the CallerID, here's whatever other inputs you need, do you think it is a robocall? On Thu, 28 Jul 2022, Calvin Ellison via VoiceOps wrote:
Not an ad, just context: We're offering our internal anti-robocall filter as a compliance solution for other transit carriers and gateway/point of entry carriers. This includes DNO filtering, reputation/fraud/compliance scoring, LNP-adjusted neighbor spoofing, and some other magic. It is implemented as a SIP or API endpoint that is dipped as early as possible in the call flow.
Our internal tool works well for our own purposes, but that doesn't mean it is fit for others as-is. For example, we put all the data in a search index to perform ad-hoc queries, create visualizations, and build dashboards. Is that useful to anyone else? Would other carriers prefer file-based reports sent by email or alerts via webhook, or want the data sent to their own backend? What would others expect from a user interface? Does anyone care what technologies are used internally? What about latency, pricing, and on-premise versus cloud? The list goes on. There's plenty of information online about product design in general, but not so much about what transit carriers actually need or want from a product like this.
I'd especially like to hear from anyone that is still shopping for a solution, doesn't like the one they chose, or absolutely loves theirs and wants to share the reasons why.
If anyone is interested in beta-testing our existing in-house solution to give feedback, please contact me off-list.
Calvin Ellison
Systems Architect
calvin.ellison at voxox.com
+1 (213) 285-0555
<https://www.facebook.com/VOXOX/> <https://www.instagram.com/voxoxofficial/> <https://www.linkedin.com/company/3573541/admin/> <https://twitter.com/Voxox>
The information contained herein is confidential and privileged information or work product intended only for the individual or entity to whom it is addressed. Any unauthorized use, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately.
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