
I was wonder what the groups experience has been working with AudioCodes hardware? Sent from my iPad

I can only speak for the AudioCodes Mediant1000 hardware. I have had very positive experience with that platform. On Thursday, January 22, 2015, Ryan Finnesey <ryan at finnesey.com> wrote:
I was wonder what the groups experience has been working with AudioCodes hardware?
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We use the M3K. Great B2BUA implementation as well as Header manipulation features. They are/have launched the smaller M800 and M500 that can compete in the CPE space - we are looking at those as well. On Thu, Jan 22, 2015 at 3:16 PM, Tony Zunt <tony.zunt at gmail.com> wrote:
I can only speak for the AudioCodes Mediant1000 hardware. I have had very positive experience with that platform.
On Thursday, January 22, 2015, Ryan Finnesey <ryan at finnesey.com> wrote:
I was wonder what the groups experience has been working with AudioCodes hardware?
Sent from my iPad _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
_______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

We've used a *ton* of their hardware over decade or so and in general their hardware is reliable. I've not seen many failures in hardware at all. Most of their platforms run a locked down CentOS base (that you can't get into) and are relatively stable. My biggest issue is that some configuration changes require an entire restart of the systems though they say they're fixing that for future releases. In general their support is good, though if you require high end support it comes out of Israel which means it will be at very odd hours for North American users. Regards, Ryan McAdams -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Ryan Finnesey Sent: Thursday, January 22, 2015 5:03 PM To: voiceops at voiceops.org Subject: [VoiceOps] AudioCodes hardware? I was wonder what the groups experience has been working with AudioCodes hardware? Sent from my iPad _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Wanted to thank everyone for their helpful replies it looks like all and all AudioCodes is a good company to work with it's my understanding they have a new product out that is meant to work with Microsoft's Office 365. One of the things that I'll be doing later this week is looking into this product a lot deeper based on the feedback from the community my long-term plan is to partner with companies that are providing Internet and voice services and jointly offer Office 365 to their customers Sent from my iPad
On Jan 22, 2015, at 5:16 PM, McAdams, Ryan <Ryan.McAdams at inin.com> wrote:
We've used a *ton* of their hardware over decade or so and in general their hardware is reliable. I've not seen many failures in hardware at all. Most of their platforms run a locked down CentOS base (that you can't get into) and are relatively stable. My biggest issue is that some configuration changes require an entire restart of the systems though they say they're fixing that for future releases.
In general their support is good, though if you require high end support it comes out of Israel which means it will be at very odd hours for North American users.
Regards, Ryan McAdams
-----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Ryan Finnesey Sent: Thursday, January 22, 2015 5:03 PM To: voiceops at voiceops.org Subject: [VoiceOps] AudioCodes hardware?
I was wonder what the groups experience has been working with AudioCodes hardware?
Sent from my iPad _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

I've had experience with M2K, M1K and below on their product line. We've mostly used Audiocodes for SIP-FXS, SIP-FXO, SIP-ISDN-T1, SIP-CAS-T1, and Enterprise Survivability Gateway. It all seems to work. On the SIP-TDM gateway products, the knobs and dials you have available for adjusting signaling are always what we need. For example: if you need to override lots of settings in the Q.931 signaling, the Audiocodes will let you do that. And it seems to have more options than Cisco or Adtran. We've configured similar functions on lots of other gear; in the same price range, there's a lot of Cisco and Adtran among our customer base. If you want a SIP-TDM gateway (and don't need SS7 ISUP) then odds are good Audiocodes will do what you need well. We tend to have more Audiocodes M1K and M2K in the carrier core or special applications, with more Cisco and Adtran at customer premise. But sometimes that's regrettable: there are times it's very hard to get a Cisco or Adtran to do the signaling you need to accommodate some customer's legacy switch or PBX. In addition, Audiocodes does make a very-robust FXS T.38 gateway as well in the MediaPack product line. (I haven't worked with AudioCodes' support organization in 4+ years, but you asked about the hardware. Their support might be great.) We don't sell, resell, or consult for AudioCodes. --- mailto:mark at ecg.co tel:+1-229-316-0013 http://ecg.co/lindsey
On Jan 22, 2015, at 17:03 , Ryan Finnesey <ryan at finnesey.com> wrote:
I was wonder what the groups experience has been working with AudioCodes hardware?
Sent from my iPad _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

Hi Ryan, I've used the MP11X and MP10X ATAs. They have problems with their memory where issues with power seems to cause random loss of configuration or quirky behaviour. Absolutely hate them. :) I've also used the Mediant 3000s for PRI termination. They were solid but as mentioned above nearly any configuration change is service impacting. On Thu, Jan 22, 2015 at 5:03 PM, Ryan Finnesey <ryan at finnesey.com> wrote:
I was wonder what the groups experience has been working with AudioCodes hardware?
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participants (6)
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lindsey@e-c-group.com
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nolinek@gazellecorporation.com
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Ryan.McAdams@inin.com
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ryan@finnesey.com
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tony.zunt@gmail.com
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ujjval@simplesignal.com