Call recording and single party versus all party consent states

March 18, 2023
10:50 a.m.
Our servers are in AZ. We have customers who are based in AZ, but also have satellite locations in CA and other all-party consent states. I believe that in the case of a CA caller reaching an employee in CA, then that state?s laws would apply. Does anyone here know for sure? Does it matter if the DID is AZ based or CA based?

March 2023
12:45 p.m.
Good question! I would love to see some sort of matrix (calling state/called state). It might also depend on which side is the originator. For example, AZ->CA might be different than CA->AZ. Everything will get even more complicated if a call involves a transfer, or a conference bridge. I am not a lawyer. Do not interrupt anything I say as legal advice.
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caalvarez@gmail.com
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mjohnston@wiktel.com