I've just spent the last several days, maybe even a week now, on an issue where multiple end users want to Port a number from LUMEN to an MVNO wireless carrier. I'd love to hear thoughts on this. Short Version: T-Mobile is fake Rejecting Port Out Requests made to LUMEN because LUMEN won't accept an LSR with a DDD they find "too soon," and creates a complete lack of accoutability and logging. Long Version: BACKGROUND * LUMEN made a new Port Out Tool and made everyone move to it in mid-to-late July 2026 * This Tool refuses to accept your LSR / Port Out Request unless you select a valid DDD (Desired Due Date, or Requested FOC). * MVNOs cannot (or might not) see this information prior to submitting the Port Request PROBLEM * MVNO Tello Mobile uses T-Mobile * Tello Mobile sends ALL Port Requests to T-Mobile, with a DDD * T-Mobile attempts to submit an LSR to LUMEN * LUMEN does not offer the DDD selected, but T-Mobile cannot actually submit the LSR to LUMEN, so LUMEN has no record of the attempt * T-Mobile is forced to fake a "Rejection" for the Port Out Request to Tello Mobile. LUMEN didn't reject it, T-Mobile did * Tello Mobile tells the customer that their request was Rejected and to contact the losing carrier * They contact us, we talk to LUMEN, LUMEN has no record of any rejection POTENTIAL FIXES The RIGHT FIX IMHO * LUMEN accepts LSRs even with a DDD they might know they won't allow, but the Rejection then comes *FROM LUMEN* and they have a record of their rejection. Plus it is standardized A Hack to avoid frustration * Tello Mobile sees the rejection for DDD, resubmits immediately with an updated DDD, which T-Mobile seems to helpfully provide DISCUSSION I don't think that a valid LSR should be prevented from being created, as it creates an audit trail, and since I have the relationship with the CLEC holding the DID, I can resolve any issues with them, AND get a clear answer for why an LSR was rejected. By refusing to accept an LSR with a "too soon" DDD, my CLEC has no logging and thus no idea that a Port Request was even submitted, and now a Rejection occurs, but that Rejection was sent by an Entity that I do not have a relationship with, and so I have to rely on the Winning Carrier, and their willingness to communicate with me, to try to get a clear answer. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman@angryox.com https://www.angryox.com/ ---------------------------------------------------------------------------