I did devise a new one yesterday that seems to get them to hang up quickly. I request a transfer to a live agent, then: Me: [seemingly ignoring the call centre agent and talking to someone across the room] "Sandy, go ahead and conference the FBI in on this one, huge fraud." -- Alex
On Mar 19, 2026, at 12:10 AM, Mike Johnston via VoiceOps <voiceops@voiceops.org> wrote:
"So gift cards from the Walmart should work?" "Yes." "And just to be clear, you work for the US government, with the IRS?" "Yes." "Perfect. That should be everything I need to complete this traceback form. You do realize you called a telephone company, right?"
-- Alex Balashov Principal Consultant Evariste Systems LLC Web: https://evaristesys.com, https://www.csrpswitch.com Tel: +1-706-510-6800