- VoiceOps - lists.voiceops.org

Pacwest down for anyone else?
by tritran＠cox.net June 7, 2014

June 7, 2014

Yep. Their noc is down too. -- Tri Tran On 6/7/2014 10:06 AM, Carlos Alcantar wrote: > is pacwest down for anyone else??? > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops

1 0

Pacwest down again?
by jay＠west.net May 27, 2014

May 27, 2014

40 second post-dial delay then signaling but no audio. Calls to their NOC on 800-511-9048 go to dead air. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

1 1

airport connectivity?
by ryan＠finnesey.com May 19, 2014

May 19, 2014

My question is not specifically voice related but I thought this would be a good knowledgeable group to ask. I am going to have to bring connectivity into every major airport in the US. Basically every airport that has commercial traffic. I do not need anything high-speed DS1s would be fine. Years ago I worked on a project where Broad Wing was the provider. They delivered DS3 Hubs to the customer and would install DS1 s for a flat rate. Is this type of product still around? Cheers Ryan

3 3

Canadian Toll Free
by peeip989＠gmail.com May 6, 2014

May 6, 2014

Greetings VoiceOpers, There are a handful of US SIP carriers who offer the promise of doing business in Canada with Canadian DID's. The challenge we've seen is that when you call some toll free numbers from those Canadian DID's the call gets blocked by the far end, presumably because the switching equipment is in the US. No issues dialing the same numbers from the US. We've attempted to deliver these calls over numerous different carriers with the same results. Talking with some of these carriers, we're told this is a known frustration and noone seems to have a way around it. The only thing that has helped even a little is if the customer is willing to use a toll free number as the Originating ANI, but even then it is spotty. We're not trying to do any sort of toll bypass or anything unsavory. Just want to be able to serve US customers who happen to also have some Canadian locations. Anyone have a solve for this? Thanks, Pete

6 8

Anyone else having issues with SIP and Comcast Gateways?
by dthompson＠esi-estech.com May 6, 2014

May 6, 2014

Is anyone else getting issues with Comcast gateways like the ones below? http://www.cisco.com/web/consumer/support/modem_DPC3939.html or http://www.netgear.com/service-providers/products/cable/gateways/cg3000dcr.… The symptoms are complete modem crash forcing a reboot after an extension to extension call gets placed. Calls that are placed in bound and out bound do not make the modem crash. There isn?t a way to turn off the SIP ALG on these devices either per Comcast and bridging them and putting our own equipment behind it still causes the issue. We ended up having to replace the modem supplied by Comcast completely and installing a supported device ourselves which worked. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthompson at esi-estech.com (W) www.esi-estech.com

2 1

Ring Central issues
by jared＠compuwizz.net May 6, 2014

May 6, 2014

I have a customer trying to call a number owned by Ring Central's CLEC in NV and having issues. Can someone from Ring Central contact me off list? Thanks, Jared

1 0

Level 3 platforms
by tritran＠cox.net April 29, 2014

April 29, 2014

Vector is their Sonus platform. Viper is their legacy and doesn' support ELS. Tri Tran -----Original Message----- From: Nathan Anderson <nathana at fsr.com> Sender: "VoiceOps" <voiceops-bounces at voiceops.org>Date: Tue, 22 Apr 2014 16:49:18 To: 'voiceops at voiceops.org'<voiceops at voiceops.org> Subject: [VoiceOps] Level 3 platforms Hello all, We are using an origination aggregator, and one of the underlying carriers that they use is Level 3. I have seen "Vector" and "Viper" mentioned in the context of Level 3 both on their (the aggregator's) customer portal as well as seen those terms thrown about in e-mail exchanges we have had with them, but nobody that I've talked to over there so far can seem to tell me what exactly these terms mean. From a brief Google search, I take it from a handful of posts I found in the VoiceOps archive that these are separate network "platforms" that apparently L3 runs concurrently? (And it sounds like maybe Vector is Sonus-based, and Viper something else?) But I've never found anybody offer an explanation of what the differences are, why you might be provisioned on one instead of the other, what the advantages and disadvantages are to each, etc., because any discussion of it already seems to assume some general knowledge on the part of the participants. Some things I read suggest! that perhaps Viper is being sunsetted and people are gradually being migrated over to Vector, but these posts are several years old, so you'd think that would have been accomplished by this point? Since we aren't L3 customers directly, I can't ask them. There isn't some kind of NDA restricting dissemination of this information, is there? Thanks, -- Nathan Anderson First Step Internet, LLC nathana at fsr.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

4 3

Red Hat 6 and Broadsoft
by zak＠simplesignal.com April 29, 2014

April 29, 2014

Anyone running a version of Broadsoft R17SP4 or higher on Red Hat 6.5? Please sine some light if you are? Thanks Zak -- Zak Rupas VoIP Engineer *SimpleSignal* Anywhere: 303-242-8606

2 2

Level 3 platforms
by nathana＠fsr.com April 23, 2014

April 23, 2014

Hello all, We are using an origination aggregator, and one of the underlying carriers that they use is Level 3. I have seen "Vector" and "Viper" mentioned in the context of Level 3 both on their (the aggregator's) customer portal as well as seen those terms thrown about in e-mail exchanges we have had with them, but nobody that I've talked to over there so far can seem to tell me what exactly these terms mean. From a brief Google search, I take it from a handful of posts I found in the VoiceOps archive that these are separate network "platforms" that apparently L3 runs concurrently? (And it sounds like maybe Vector is Sonus-based, and Viper something else?) But I've never found anybody offer an explanation of what the differences are, why you might be provisioned on one instead of the other, what the advantages and disadvantages are to each, etc., because any discussion of it already seems to assume some general knowledge on the part of the participants. Some things I read suggest that perhaps Viper is being sunsetted and people are gradually being migrated over to Vector, but these posts are several years old, so you'd think that would have been accomplished by this point? Since we aren't L3 customers directly, I can't ask them. There isn't some kind of NDA restricting dissemination of this information, is there? Thanks, -- Nathan Anderson First Step Internet, LLC nathana at fsr.com

3 2

IDT US Domestic failing with 503 Service Unavailable
by dthompson＠esi-estech.com April 22, 2014

April 22, 2014

Is anyone else getting 503s' from IDT on US Domestic? They are failing up to 90% or my calls for some reason. International appears to be working just fine. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) dthompson at esi-estech.com (W) www.esi-estech.com

1 0