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Level 3 bad audio - packet loss in Southern California
by jay＠west.net Oct. 21, 2014

Oct. 21, 2014

We're getting reports of choppy audio to numerous Level 3 gateways from So. Cal. Our connection to them is at One Wilshire. Anyone else seeing this? -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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Sprint Contact
by dwhite＠olp.net Oct. 16, 2014

Oct. 16, 2014

If there are any Sprint contacts out there, please contact me off list. We have been experiencing call termination issues within our ILEC for the last month without resolution through normal channels. -- Dan White BTC Broadband Network Admin Lead Ph 918.366.0248 (direct) main: (918)366-8000 Fax 918.366.6610 email: dwhite at olp.net http://www.btcbroadband.com

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Straight Talk outage on Thursday
by frnkblk＠iname.com Oct. 10, 2014

Oct. 10, 2014

http://www.kbzk.com/news/straight-talk-service-outage-affecting-montanans/ Old news, but just in case you saw issues yesterday related to that provider. Frank

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International fraud block list
by nick.crocker＠gmail.com Oct. 10, 2014

Oct. 10, 2014

Anyone out there with a good list of CC that they block calls to unless specifically requested by a customer. I have a list that I am using but it is a bit dated. Most of Africa is in it, some countries in Eastern Europe, some countries in the middle east etc. Regards, Nick

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Test Number - fast answer
by peeip989＠gmail.com Sept. 26, 2014

Sept. 26, 2014

Anyone have a good test number (200 without a preceding 18x) in PSTN? The one I used to use no longer works. Thanks, Pete

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County code problem
by collin.rose＠corp.daystarr.net Sept. 25, 2014

Sept. 25, 2014

Wondering if anyone has any experience with an issue we are having. Our area code is 989, and some of our customers are complaining of cell phones that register our incoming calls as IRAN in the caller ID, because they are picking up on our area code as a country code. We are sending these calls through Inteliquent. Any feedback? Collin Rose DayStarr Communications P: (989) 720-1000 F: (989) 720-6060

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Trouble completing calls to Alliance Connect
by jared＠compuwizz.net Sept. 25, 2014

Sept. 25, 2014

Out of the 14 routes I have to connect to LRN 13196717000 Alliance Connect, only one route works. I've opened trouble tickets and haven't gotten anywhere with vendors. I get very long PDD and then the call fails on all routes. Carriers tested included Intelepeer, Bandwidth.com, O1, Verizon, Onvoy legacy, Onvoy 360 Networks, Global Crossing legacy, Peerless, Hypercube, and more. If anyone has a contact for this company that can look into this issue, please contact me off list. Regards, Jared Geiger

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ITFS Term vendor question
by nick.crocker＠gmail.com Sept. 17, 2014

Sept. 17, 2014

Hi everyone, I have a question that I am hoping someone will have an answer to. We have recently deployed gear internationally and are turning up customers off this gear in various countries, we have ran into a situation that we did not plan for which is in-country toll free termination. For example a customer in Singapore needs to dial an in-country 800NNNNNNN TN and all of our carriers are looking at us like we have two heads. They will give us ITFS numbers of course but when we ask to term an ITFS call on them they act like it is not possible. This is coming from all the major players, ATT, Verizon, L3, Tata, DT, Colt, PCCW the list goes on and on. Can someone shed some light on how you might be accomplishing this, I have a hard time believing that customers are being told they cannot dial TF numbers in their own country. Any help or advice would be greatly appreciated. Regards, Nick

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AUP on Unlimited Calling
by shripald＠gmail.com Sept. 11, 2014

Sept. 11, 2014

Hey Guys, For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service agreement and they are in breach? Thx Shri

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Grandstream ATAs for Faxing
by jamesleo＠socket.net Sept. 10, 2014

Sept. 10, 2014

Hello, We having been utilizing Grandstream ATAs (HT70X and GXW400X) as analog hand offs with our Hosted Services built on the Broadworks platform and Sansay's SBC. We've had regular trouble when using them with fax and credit card machines. We support t38 but have often gone to g711 pass-through. Echo cancellation is disabled. We've tested them with the various jitter buffer lengths, Rx/Tx setting adjustments and various impedance values. The results seem very inconsistent. This is site to site as well as inconsistent results at the same site. The faxing/credit card transmissions will work for a period of time and then begin failing without any changes. We are a CLEC who control the QoS from device out to the PSTN. We've found that replacing the ATA with a Adtran TA90X usually corrects the issues but this is not a cost effective solution. Anyone have similar experiences with Grandstream ATAs? Anyone have reliable VoIP faxing with their ATAs? If anyone has been successful integrating the Grandstreams, I would be interested in knowing what config changes you've made from their default. Which models you've used with which firmware? Anyone have other ATA's that seem to work well for faxing and credit card machines? We'd like to keep our offering to as few manufacturers as possible that can offer 2, 4, 8+ FXS ports. Thanks for any and all recommendations. Jamey Socket Telecom

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