- VoiceOps - lists.voiceops.org

New Exchange 217/777
by Adam.Vocks＠cticomputers.com July 15, 2014

July 15, 2014

Thanks everyone for your help. I hope to be able to pay it forward someday. Adam From: Kidd Filby [mailto:kidd.filby at corp.forethought.net] Sent: Tuesday, July 15, 2014 10:23 AM To: Adam Vocks Subject: Re: [VoiceOps] New Exchange 217/777 Just got off the phone with Verizon. Funny... the call works now from Denver. I'm guessing now but, I think it was an overflow/re-route issue I hit this morning. While the call went through, their 2nd tier is investigating any re-routes that may have happened and will "call me back". The point is, I believe Verizon's network is probably clean... this time. I'll try to get envoy on the stick now. This might be the needle.... Kidd ________________________________ From: "Adam Vocks" <Adam.Vocks at cticomputers.com> To: "Kidd Filby" <kidd.filby at corp..forethought.net> Sent: Tuesday, July 15, 2014 9:05:31 AM Subject: RE: [VoiceOps] New Exchange 217/777 Thanks, that makes me feel better. We just found out there?s a problem with Level3 that level3 is working backwards for us. Adam From: Kidd Filby [mailto:kidd.filby at corp.forethought.net] Sent: Tuesday, July 15, 2014 9:54 AM To: Adam Vocks Subject: Re: [VoiceOps] New Exchange 217/777 Adam; No problem. Glad to help. In 30 years, I have never heard of such a wide-spread issue with a single code. This leads me to believe there is a small group of carriers or even just one really LOW COST carrier out there who have/has not loaded your code and they seem to be in a lot of people's routing table within an LCR or similar. Time of day, overflow, congestion... all of these can throw intermittent issues at you as well. No... you wont have to test every cell tower.. it will just feel that way. Honestly, its got to be a commonality as I mentioned above. In an LD route, the originating switch is only going to look at NPA-NXX (Most of the time, sometimes just NPA) and route out to a carrier. The carrier will route the call to the destination LATA (Most of the time) and the local LATA/interLATA (of the destination TN) tandem will route to the end office switch. The local & interLATA tandems must be OK, since the call completes, sometimes. Do you have any directly connected carriers the call does not work over? That may be a route you can backwards troubleshoot with. Good luck; Kidd ________________________________ From: "Adam Vocks" <Adam.Vocks at cticomputers.com> To: voiceops at voiceops.org Sent: Tuesday, July 15, 2014 8:31:40 AM Subject: Re: [VoiceOps] New Exchange 217/777 Thanks Kidd, Here?s a question for the group.. Verizon cell here locally works find, am I going to have to test every single Verizon cell tower in the country??? Geesh, there?s got to be a better way to get these codes out to people. Adam From: Kidd Filby [mailto:kidd.filby at corp.forethought.net] Sent: Tuesday, July 15, 2014 9:28 AM To: Adam Vocks Subject: Re: [VoiceOps] New Exchange 217/777 Verizon cell in Colorado says the number's been disconnected. Envoy, I get fast busy. AT&T cell in Colorado is good. ________________________________ From: "Adam Vocks" <Adam.Vocks at cticomputers.com> To: voiceops at voiceops.org Sent: Monday, July 14, 2014 4:09:44 PM Subject: [VoiceOps] New Exchange 217/777 Hi everyone, I stumbled on this list recently and have been reading through the archives. Thanks for all the information you?ve all shared. We?re a CLEC in Illinois and are in the middle of building a FTTH network in our home town. In December our exchange 217-777 was effective. We?re using ANPI?s Tandem service for our Feature Group D traffic and using our ILEC (Consolidated Communications) as our intralata/local tandem. No troubles on the Intralata/local terminating traffic, however, we?re having more and more reports of different people out in the world that can?t call our customers. It started with AT&T Cellular, that?s been resolved, then we heard from Sprint PCS, that?s been resolved. Next was Comcast Business, that?s been resolved. Latest example is a caller from Texas who is on Time Warner Cable: LRN: 12543004000 OCN: 583C LATA: 556 CITY: WACO STATE: TX LEC: TIME WARNER CBLE INFO SVC (TX) DBA TIME WARNER CBL When they call us they just get dead air. I guess my questions are: How long after the effective date in the BIRRDS database do all of the switches get updated? Is this a typical problem with a new exchange/LRN? A follow up question: is there a service out there that will originate calls from many different telcos and if they fail, open up a ticket with that carrier? I?m running into roadblocks calling these carriers since I am not a customer. I?ve got a test number set up on 217-777-0001, ?Thank you for Calling. You have reached a test number. Your telephone number is? ? if there?s anyone out there who wants to give it a test and report back, fine by me. It seems the more information I have the better. Thanks for listening, Adam Vocks _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops -- Thanks and have a GREAT day!! Kidd Filby FORETHOUGHT.Net Dir. Voice Networks O: 303.815.1837 E: kidd.filby at forethought.net C: 661.557.5640 _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops -- Thanks and have a GREAT day!! Kidd Filby FORETHOUGHT.Net Dir. Voice Networks O: 303.815.1837 E: kidd.filby at forethought.net C: 661.557.5640 -- Thanks and have a GREAT day!! Kidd Filby FORETHOUGHT.Net Dir. Voice Networks O: 303.815.1837 E: kidd.filby at forethought.net C: 661.557.5640

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New Exchange 217/777
by Adam.Vocks＠cticomputers.com July 15, 2014

July 15, 2014

Thanks Kidd, Here?s a question for the group. Verizon cell here locally works find, am I going to have to test every single Verizon cell tower in the country??? Geesh, there?s got to be a better way to get these codes out to people. Adam From: Kidd Filby [mailto:kidd.filby at corp.forethought.net] Sent: Tuesday, July 15, 2014 9:28 AM To: Adam Vocks Subject: Re: [VoiceOps] New Exchange 217/777 Verizon cell in Colorado says the number's been disconnected. Envoy, I get fast busy. AT&T cell in Colorado is good. ________________________________ From: "Adam Vocks" <Adam.Vocks at cticomputers.com> To: voiceops at voiceops.org Sent: Monday, July 14, 2014 4:09:44 PM Subject: [VoiceOps] New Exchange 217/777 Hi everyone, I stumbled on this list recently and have been reading through the archives. Thanks for all the information you?ve all shared. We?re a CLEC in Illinois and are in the middle of building a FTTH network in our home town. In December our exchange 217-777 was effective. We?re using ANPI?s Tandem service for our Feature Group D traffic and using our ILEC (Consolidated Communications) as our intralata/local tandem. No troubles on the Intralata/local terminating traffic, however, we?re having more and more reports of different people out in the world that can?t call our customers. It started with AT&T Cellular, that?s been resolved, then we heard from Sprint PCS, that?s been resolved. Next was Comcast Business, that?s been resolved. Latest example is a caller from Texas who is on Time Warner Cable: LRN: 12543004000 OCN: 583C LATA: 556 CITY: WACO STATE: TX LEC: TIME WARNER CBLE INFO SVC (TX) DBA TIME WARNER CBL When they call us they just get dead air. I guess my questions are: How long after the effective date in the BIRRDS database do all of the switches get updated? Is this a typical problem with a new exchange/LRN? A follow up question: is there a service out there that will originate calls from many different telcos and if they fail, open up a ticket with that carrier? I?m running into roadblocks calling these carriers since I am not a customer. I?ve got a test number set up on 217-777-0001, ?Thank you for Calling. You have reached a test number. Your telephone number is? ? if there?s anyone out there who wants to give it a test and report back, fine by me. It seems the more information I have the better. Thanks for listening, Adam Vocks _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops -- Thanks and have a GREAT day!! Kidd Filby FORETHOUGHT.Net Dir. Voice Networks O: 303.815.1837 E: kidd.filby at forethought.net C: 661.557.5640

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Unallocated Number Behavior
by jared＠compuwizz.net July 11, 2014

July 11, 2014

Are there rules/guidelines on how an unallocated number should respond? We are seeing unallocated numbers on a Canadian LEC, ISP Telecom, that in the 183 response it plays back "Unallocated Number. Please check the number and try again. Unallocated Number. Please check the number and try again." then the call answers with "Hello" and plays music on hold indefinitely. A sample is 1-289-999-9348. ~Jared

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PGW2200 consulting
by marylou＠backuptelecom.com July 8, 2014

July 8, 2014

Anyone know of a consultant that can help with setting up a PGW2200 to do interconnection trunking? Mary Lou Carey BackUP Telecom Consulting CLEC Consultant OFF: 615-791-9969

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Cisco ITP SGW/Roaming
by alhakeem＠gmail.com July 7, 2014

July 7, 2014

Hello, Is there a consultant experienced in setting up a roaming solution with Cisco ITP Signalling Gateway on this list ? Please get in touch. Cheers, Abdul Hakeem

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Monitor infrastructure?
by david＠ringfree.biz July 3, 2014

July 3, 2014

The last thread about what do you use to monitor quality of calls was pretty informative. So I thought another one about what do you use to monitor your infrastructure would be useful as well. We've been using Nagios on an external server. But I'm looking really hard at http://logicmonitor.com due to it's simplicity and their helpfulness with adding features and mapping OID's. I've tried Zenoss, but it made me want to cry after a few days of using it.. dw -- -- www.ringfree.biz 828-575-0030

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Bandwidth.com PDD issues?
by jay＠west.net July 2, 2014

July 2, 2014

Is anyone else seeing post-dial delays exceeding 10 seconds with bandwidth.com? We're seeing quite a lot of it primarily to numbers in Southern California and their tech people are saying it's just us. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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xmpp reference accounts?
by David.Hiers＠adp.com July 2, 2014

July 2, 2014

Hi all, I need to stand up an xmpp server for a pretty large population of heavy users, with possible voice integration. The ejabberd codebase looks like the way to go, so the decisions now are between the community vs supported versions, and process-one vs erlang solutions. Is anyone out there happy enough with your xmpp server software/support that you're willing to act as a reference account? Thanks, David This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.

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Monitoring tools
by jra＠baylink.com June 30, 2014

June 30, 2014

The Telephony plugin to Wireshark is pretty neat, but moreso for diagnosis than monitoring. Is there -- this would probably be a PCAP client app -- something that just monitors a port for SIP/STP flows, and shows a call progress thermometer, with a flow number, destination or source DN, direction, and some color coding to show you that the call is proceeding as expected or is anomalous? Basically, something that launches a small state machine for each new flow it seems, and displays the status of the state machine as a row in a table? Clearly, this would get out of hand for hundreds or thousands of calls, but dozens is a pretty big market... Cheers, -- jra -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274

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PDD: What's acceptable?
by david＠ringfree.biz June 26, 2014

June 26, 2014

I'm curious how everyone handles this.. Do you run reports and open tickets proactively with vendors that have high PDD? Do you just wait for clients to complain and than address specific numbers? I've recently been thinking about running reports and everything over 10 seconds gets reported to the vendor in question. But I don't want them to hate me. Thanks David -- -- www.ringfree.biz 828-575-0030

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