- VoiceOps - lists.voiceops.org

Pacwest Issues
by LRiemer＠bestline.net June 11, 2014

June 11, 2014

We've had complaints from customers this morning where they get multiple calls around the same time with no audio from the same number. After comparing the call records for different customers, they all lead to Pacwest. Anyone seeing similar issues? It's like the calls are being retried from Pacwest but appear as separate new calls to us. Seen multiples of 3 to 5 calls. Started around 8:30-9am central. Thanks, Lee

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Quality Voice on QoS-Free Internet / OTT / BYOB? 6:00pm US/Eastern
by lindsey＠e-c-group.com June 11, 2014

June 11, 2014

v=0 o=lindsey 1402495442 1 in IP4 216.128.202.68 s=SIPNOC BOF i=BOF Meeting on maximizing voice quality over QoS Free Internet. Google Hangout at URI below. u=http://ecg.co/sipnoc2014 e=lindsey at e-c-group.com (Mark Lindsey) p=+1 229 316 0013 t=3611498400 3611502000 c=IP IP4 127.0.0.1 How do you maximize voice quality via the Internet? Help us figure it out. We'd all rather do Voice and Video across QoS-Engineered networks. But what happens when we have to support customers over the Internet? The VoiceOps crowd (http://www.voiceops.org) gave us tons of great ideas to start this discussion. Join the BOF Meeting tonight online or in person, and help us find the best. TIME: 6:00pm-7:00pm US/Eastern June 11, 2014 IN PERSON: SIPNOC 2014, Hyatt Dulles ONLINE: Google Hangout link here: http://ecg.co/sipnoc2014 >>> mark at ecg.co +1-229-316-0013 http://ecg.co/lindsey

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High Quality, Reliable Voice via the Internet / SIPNOC
by lindsey＠e-c-group.com June 10, 2014

June 10, 2014

At SIPNOC this week, we're having a "Birds of a Feather" session on delivering quality voice services across the public Internet. A few techniques to make voice across the Internet better: 1. For packets from the ITSP to the customer: override the default BGP routing to choose an alternate route 2. Increase the ptime from 20 ms to 30-40 ms to reduce packet-drop exposure 3. EdgeWater brings us this one: actively manage TCP streams from Internet to CPE to provide better quality for Voice. So what OTHER techniques are there? Which techniques don't work? Yeah, it's the Internet. It's going to have failures. You're going to have bad days. But surely there are ways to improve the odds. >>> mark at ecg.co +1-229-316-0013 http://ecg.co/lindsey

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Test Emal.
by faisal＠snappytelecom.net June 9, 2014

June 9, 2014

Test...Test.. Please ignore. Thanks. Faisal Imtiaz

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unsubscribe
by keith＠gogreencloud.com June 9, 2014

June 9, 2014

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Pacwest down for anyone else?
by carlos＠race.com June 8, 2014

June 8, 2014

is pacwest down for anyone else???

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Pacwest down for anyone else?
by tritran＠cox.net June 7, 2014

June 7, 2014

Yep. Their noc is down too. -- Tri Tran On 6/7/2014 10:06 AM, Carlos Alcantar wrote: > is pacwest down for anyone else??? > > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops

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Pacwest down again?
by jay＠west.net May 27, 2014

May 27, 2014

40 second post-dial delay then signaling but no audio. Calls to their NOC on 800-511-9048 go to dead air. -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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airport connectivity?
by ryan＠finnesey.com May 19, 2014

May 19, 2014

My question is not specifically voice related but I thought this would be a good knowledgeable group to ask. I am going to have to bring connectivity into every major airport in the US. Basically every airport that has commercial traffic. I do not need anything high-speed DS1s would be fine. Years ago I worked on a project where Broad Wing was the provider. They delivered DS3 Hubs to the customer and would install DS1 s for a flat rate. Is this type of product still around? Cheers Ryan

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Canadian Toll Free
by peeip989＠gmail.com May 7, 2014

May 7, 2014

Greetings VoiceOpers, There are a handful of US SIP carriers who offer the promise of doing business in Canada with Canadian DID's. The challenge we've seen is that when you call some toll free numbers from those Canadian DID's the call gets blocked by the far end, presumably because the switching equipment is in the US. No issues dialing the same numbers from the US. We've attempted to deliver these calls over numerous different carriers with the same results. Talking with some of these carriers, we're told this is a known frustration and noone seems to have a way around it. The only thing that has helped even a little is if the customer is willing to use a toll free number as the Originating ANI, but even then it is spotty. We're not trying to do any sort of toll bypass or anything unsavory. Just want to be able to serve US customers who happen to also have some Canadian locations. Anyone have a solve for this? Thanks, Pete

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