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Genband Contact
by kleclaire＠mywdt.com July 31, 2012

July 31, 2012

Voice Ops, Does anyone have a good sales contact for Genband? Thanks, Keith

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Caller-ID: SIP From vs. P-Asserted-Identity
by jay＠west.net July 24, 2012

July 24, 2012

Question for the experts: We have a scenario where a SIP user originates a call to the PSTN (not 9-1-1) with a SIP From: header containing one DID and P-Asserted-Identity showing a different DID. We expect the carrier to use the P-Asserted-Identity for billing and recordkeeping but send the SIP From: out as the CLID to be displayed to the called party. Typically this is done in a call center type scenario where an agent wants the CLID to display the main number of the agent pool and not the specific DID of the agent. Another scenario is a customer PRI-based PBX that hairpins inbound calls back out to a traveling user and wants to preserve the original caller's information. One of our terminating carriers uses the P-Asserted-Identity as the displayed CLID and not the SIP From:. I feel that this is not correct. Opinions? Numbers have been changed to protect the guilty... TO: <sip:8055550123 at www.xxx.yyy.zzz;user=phone> FROM: "Fred Flintstone"<sip:+18055550199 at www.xxx.yyy.zzz;user=phone>;tag=1689985881-1343063740200- P-Asserted-Identity: "Fred Flintstone"<sip:+18055550177 at www.xxx.yyy.zzz;user=phone> TIME/DATE: Mon Jul 23 17:15:39 2012 (GMT) RESULT: Called party (8055550123) is seeing 8055550177 as calling party's caller ID instead of 8055550199 -- -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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3rd Pary SIP support for Avaya phones
by abaird＠telesphere.com July 20, 2012

July 20, 2012

Can any Avaya experts out there tell me if the SIP-based Avaya IP Office 9600 phone can be used in a 3rd party SIP environment? I've had a chat with one of their online sales reps who says that "to the best of his knowledge" they will not work and Avaya won't support it. He suggested that I contact my local Avaya dealer for a more definitive answer. I think it's probably technically possible (though I've never touched one so I don't know that for sure) but I'm wondering if Avaya supports it (ie can I purchase a support contract so I can open a ticket on an issue). Any insight would be appreciated. Thanks -Adam

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Experience with outsourced telco tier 1 support, Jcurve?
by owen＠impulse.net July 19, 2012

July 19, 2012

We're considering using a company known as JCurve (www.jcurve.com) to fulfill Broadsoft customer and telco outage initial issues after-hours and relieve some of the strain on our on-call staff. If anyone has used this company and has relevant feedback that they could share, please contact me off-list. Similarly, if there's another company that they recommend, that information is appreciated as well. Regards, ------------ Owen Roth Snr Network Engineer Impulse Advanced Communications owen at impulse.net 805-884-6332

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Ultratec Uniphone 1140 + Printer Problems ... Suggestions ?
by jhellenthal＠dataix.net July 17, 2012

July 17, 2012

Thought I would throw this past this list. Were setting up the subject listed devices (1 to be exact) and was curious if anyone has experience with these or similiar setups ? Currently were having trouble getting this thing to print and have verified that the printer is appending CR to LF as it should but the Teletype is not outputing anything that can be seen to the HP Laserjet 1300. If anyone has some experience in setting up a Uniphone 1140 or Teletype with a printer, assistance or suggestions would be greatly appreciated. -- - (2^(N-1)) JJH48-ARIN

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Verizon (NY) PRI
by EWieling＠nyigc.com July 11, 2012

July 11, 2012

Does anyone have a good telephone number for Verizon (NY) PRI support/repair? So far we've been on hold an hour, been transferred to residential twice and transferred the Spanish speaking group three times

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SIPRoutes
by BrandonB＠netins.com July 6, 2012

July 6, 2012

Does anyone have any experience with SIPRoutes (siproutes.com)? It seems too good to be true, so of course I'm worried. Feel free to contact me offline or on. Thanks, --- Brandon P. Buckner Switching Technician / VoIP Admin Iowa Network Services brandonb at netins.com<mailto:brandonb at netins.com>

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Motorola/GI contact
by nathana＠fsr.com July 5, 2012

July 5, 2012

'lo, Would there happen to be any current or prior Motorola Mobility / Home and Networks / CHS / General Instrument / NextLevel employees hanging out here who wouldn't mind chatting with me off-list? Or someone else here who knows one that they would be willing to put me in touch with? Don't really have high hopes, but figured it's worth a shot. :-) Thanks, -- Nathan Anderson First Step Internet, LLC nathana at fsr.com

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Acme TechConnect
by David.Hiers＠adp.com July 2, 2012

July 2, 2012

What did you think of TechConnect this year? For my money, there's nothing quite like getting a regex question answered by the guy that actually wrote their HMR code! Luckily, it seems that they're trained to slow down when they see the skin start to melt off you face... :) David

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Broadtouch Business Communicator with third party IM&P
by RDawson＠alliedtelecom.net July 2, 2012

July 2, 2012

Anyone doing their own IM/presence with Business Communicator? In the FD guide it mentions a "third party IM&P" license but I can't seem to find anyone that has knowledge of it. [cid:image001.png at 01CC5068.C9623860] Robert Dawson Voice Systems Engineer (o) 202-349-0477 | (f) 202-465-4165 rdawson at alliedtelecom.net<mailto:rdawson at alliedtelecom.net> | www.alliedtelecom.net<http://www.alliedtelecom.net/> follow us: [cid:image002.png at 01CC5068.C9623860] facebook<http://www.facebook.com/alliedtelecom> | [cid:image003.png at 01CC5068.C9623860] LinkedIn<http://www.linkedin.com/company/allied-telecom-group> | [cid:image004.png at 01CC5068.C9623860] twitter<http://twitter.com/#!/allied_telecom> 1120 20th Street, NW, Suite 500-South, Washington, DC 20036

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