- VoiceOps - lists.voiceops.org

Push DTMF to IAD after call answered
by RDawson＠alliedtelecom.net Oct. 3, 2012

Oct. 3, 2012

I need to be able to initiate a call to an IAD and then automatically send some DTMF tones to it after it picks up. This is on Broadworks, currently using a SPA-2102 but whatever works is fine. Thoughts? Thanks, Rob

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Recommendations for Canadian Wholesale Origination
by rrodriguez＠ifbyphone.com Oct. 3, 2012

Oct. 3, 2012

Hi all, looking for recommendations for Canadian wholesale origination services. My priorities are: 1) Large footprint / rate center coverage 2) Responsive and clueful support (LNP and trouble tickets) 3) SIP Delivery If anyone has any recommendations or experiences (good or bad) to share I'd greatly appreciate it. Thanks -- Robin Rodriguez Ifbyphone, Inc.

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Broadsoft / 3CX SIP Trunks
by peeip989＠gmail.com Oct. 2, 2012

Oct. 2, 2012

Greetings fellow voipsters, Have any of you done a SIP trunk integration between Broadsoft and 3CX? Or, more specifically, I have a customer with a 3CX device (don't ask) that is registered and I can send an INVITE, but their end denies the call (sends a 480 Temporarily Unavailable response) because it is having trouble routing it to the destination in the 3CX system. This is because they are expecting only the extension (4-digits), which I can send in the To: header but the SIP URI is the full, registered User ID so that the SBC knows how to get it to them. They are expecting only 4 digits in both the INVITE URI header and the To header. I know I can create a complex/convoluted header manipulation with the SBC but it just feels like there must be another way. Anyone know how to config the 3CX -- or even have a decent workaround -- to support this? Thanks

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AT&T Flexible Reach
by MStappenbeck＠allworx.com Oct. 2, 2012

Oct. 2, 2012

Does anyone have any experience certifying SIP endpoints with the AT&T product? Having a hard time finding the correct department to start the interop process with. Thanks for any info you may have -Mark S Mark Stappenbeck -Allworx Corp

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UNIFIED COMMUNICATIONS FB LAUNCH
by micky＠outlook.com Oct. 1, 2012

Oct. 1, 2012

Hello Guys, Hope you're doing well, For more Info. about Unified Communications Products & Services, Follow the Link: https://www.fb.com/UnifiedTechnology or JOIN OUR COMMUNITY on FB as well. https://www.FB.com/groups/Unified.Communications/ YOUR EFFORTS WILL BE APPRECIATED. Thanks: Mohit Grover CCIE VOICE # 35961 > From: voiceops-request at voiceops.org > Subject: VoiceOps Digest, Vol 39, Issue 21 > To: voiceops at voiceops.org > Date: Sun, 30 Sep 2012 12:00:03 -0400 > > Send VoiceOps mailing list submissions to > voiceops at voiceops.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/voiceops > or, via email, send a message with subject or body 'help' to > voiceops-request at voiceops.org > > You can reach the person managing the list at > voiceops-owner at voiceops.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of VoiceOps digest..." > > > Today's Topics: > > 1. COMPANY TO WORK WITH (Mohit Grover) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 29 Sep 2012 16:27:22 +0000 > From: Mohit Grover <micky at outlook.com> > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > Subject: [VoiceOps] COMPANY TO WORK WITH > Message-ID: <COL002-W51662999E4AE08A0F2D8C6A9810 at phx.gbl> > Content-Type: text/plain; charset="iso-8859-1" > > ______________________________________________________________________________________________ > Hello Ryan, > Yeah, I think you should go with Microsoft or its channel partners. > follow the links for more information about MS partners> > > _______________________________________________ > https://partner.microsoft.com/ > https://partner.microsoft.com/global/program > _______________________________________________ > > Thanks: > Mohit Grover > CCIE Voice # 35961 > _______________________________________________ > > From: voiceops-request at voiceops.org > > Subject: VoiceOps Digest, Vol 39, Issue 20 > > To: voiceops at voiceops.org > > Date: Sat, 29 Sep 2012 12:00:02 -0400 > > > > Send VoiceOps mailing list submissions to > > voiceops at voiceops.org > > > > To subscribe or unsubscribe via the World Wide Web, visit > > https://puck.nether.net/mailman/listinfo/voiceops > > or, via email, send a message with subject or body 'help' to > > voiceops-request at voiceops.org > > > > You can reach the person managing the list at > > voiceops-owner at voiceops.org > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of VoiceOps digest..." > > > > > > Today's Topics: > > > > 1. Office 365 - Voice Services? (Ryan Finnesey) > > > > > > ---------------------------------------------------------------------- > > > > Message: 1 > > Date: Sat, 29 Sep 2012 01:28:23 +0000 > > From: Ryan Finnesey <ryan at finnesey.com> > > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > > Subject: [VoiceOps] Office 365 - Voice Services? > > Message-ID: > > <3CD5C9B8E677CE45AF0E1EB95AA4EF5822596BF3 at BLUPRD0511MB401.namprd05.prod.outlook.com> > > > > Content-Type: text/plain; charset="us-ascii" > > > > Can anyone recommend a company to work with to add voice services to Office 365? > > > > Cheers > > Ryan > > > > > > > > > > > > ------------------------------ > > > > _______________________________________________ > > VoiceOps mailing list > > VoiceOps at voiceops.org > > https://puck.nether.net/mailman/listinfo/voiceops > > > > > > End of VoiceOps Digest, Vol 39, Issue 20 > > **************************************** > >

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Office 365 - Voice Services?
by ryan＠finnesey.com Oct. 1, 2012

Oct. 1, 2012

Can anyone recommend a company to work with to add voice services to Office 365? Cheers Ryan

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Looking for hosted IVR service provider
by carlos＠televolve.com Sept. 30, 2012

Sept. 30, 2012

We have a customer who wants to do outbound calling with IVR for surveying purposes. We don't want to support an IVR application ourselves nor do we want the short ACD calling on our network. They've asked me to recommend some companies who can do this. Since the need is for surveys, not selling, no "press 1" type service is needed however they need some powerful capabilities for question skipping based on responses and randomizing response order. Their needs aren't huge, probably 10 concurrent when they have a project running and 5000-10000 total dials. -- Carlos Alvarez TelEvolve 602-889-3003

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UNIFIED COMMUNICATIONS FB LAUNCH
by abalashov＠evaristesys.com Sept. 30, 2012

Sept. 30, 2012

People like you are an insult to CCIE Voice holders everywhere.? -- Alex -- Sent from my Samsung mobile, and thus lacking in the refinement one might expect from a proper keyboard. Alex Balashov - Principal Evariste Systems LLC 235 E Ponce de Leon Ave Suite 106 Decatur, GA 30030 Tel: +1-678-954-0670 Web: http://www.evaristesys.com/Mohit Grover <micky at outlook.com> wrote:Hello Guys, Hope you're doing well, For more Info. about Unified Communications Products & Services, Follow the Link: https://www.fb.com/UnifiedTechnology or JOIN OUR COMMUNITY on FB as well. https://www.FB.com/groups/Unified.Communications/ YOUR EFFORTS WILL BE APPRECIATED. Thanks: Mohit Grover CCIE VOICE # 35961 > From: voiceops-request at voiceops.org > Subject: VoiceOps Digest, Vol 39, Issue 21 > To: voiceops at voiceops.org > Date: Sun, 30 Sep 2012 12:00:03 -0400 > > Send VoiceOps mailing list submissions to > voiceops at voiceops.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/voiceops > or, via email, send a message with subject or body 'help' to > voiceops-request at voiceops.org > > You can reach the person managing the list at > voiceops-owner at voiceops.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of VoiceOps digest..." > > > Today's Topics: > > 1. COMPANY TO WORK WITH (Mohit Grover) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 29 Sep 2012 16:27:22 +0000 > From: Mohit Grover <micky at outlook.com> > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > Subject: [VoiceOps] COMPANY TO WORK WITH > Message-ID: <COL002-W51662999E4AE08A0F2D8C6A9810 at phx.gbl> > Content-Type: text/plain; charset="iso-8859-1" > > ______________________________________________________________________________________________ > Hello Ryan, > Yeah, I think you should go with Microsoft or its channel partners. > follow the links for more information about MS partners> > > _______________________________________________ > https://partner.microsoft.com/ > https://partner.microsoft.com/global/program > _______________________________________________ > > Thanks: > Mohit Grover > CCIE Voice # 35961 > _______________________________________________ > > From: voiceops-request at voiceops.org > > Subject: VoiceOps Digest, Vol 39, Issue 20 > > To: voiceops at voiceops.org > > Date: Sat, 29 Sep 2012 12:00:02 -0400 > > > > Send VoiceOps mailing list submissions to > > voiceops at voiceops.org > > > > To subscribe or unsubscribe via the World Wide Web, visit > > https://puck.nether.net/mailman/listinfo/voiceops > > or, via email, send a message with subject or body 'help' to > > voiceops-request at voiceops.org > > > > You can reach the person managing the list at > > voiceops-owner at voiceops.org > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of VoiceOps digest..." > > > > > > Today's Topics: > > > > 1. Office 365 - Voice Services? (Ryan Finnesey) > > > > > > ---------------------------------------------------------------------- > > > > Message: 1 > > Date: Sat, 29 Sep 2012 01:28:23 +0000 > > From: Ryan Finnesey <ryan at finnesey.com> > > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > > Subject: [VoiceOps] Office 365 - Voice Services? > > Message-ID: > > <3CD5C9B8E677CE45AF0E1EB95AA4EF5822596BF3 at BLUPRD0511MB401.namprd05.prod.outlook.com> > > > > Content-Type: text/plain; charset="us-ascii" > > > > Can anyone recommend a company to work with to add voice services to Office 365? > > > > Cheers > > Ryan > > > > > > > > > > > > ------------------------------ > > > > _______________________________________________ > > VoiceOps mailing list > > VoiceOps at voiceops.org > > https://puck.nether.net/mailman/listinfo/voiceops > > > > > > End of VoiceOps Digest, Vol 39, Issue 20 > > **************************************** > >

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COMPANY TO WORK WITH
by micky＠outlook.com Sept. 29, 2012

Sept. 29, 2012

______________________________________________________________________________________________ Hello Ryan, Yeah, I think you should go with Microsoft or its channel partners. follow the links for more information about MS partners> _______________________________________________ https://partner.microsoft.com/ https://partner.microsoft.com/global/program _______________________________________________ Thanks: Mohit Grover CCIE Voice # 35961 _______________________________________________ > From: voiceops-request at voiceops.org > Subject: VoiceOps Digest, Vol 39, Issue 20 > To: voiceops at voiceops.org > Date: Sat, 29 Sep 2012 12:00:02 -0400 > > Send VoiceOps mailing list submissions to > voiceops at voiceops.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/voiceops > or, via email, send a message with subject or body 'help' to > voiceops-request at voiceops.org > > You can reach the person managing the list at > voiceops-owner at voiceops.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of VoiceOps digest..." > > > Today's Topics: > > 1. Office 365 - Voice Services? (Ryan Finnesey) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 29 Sep 2012 01:28:23 +0000 > From: Ryan Finnesey <ryan at finnesey.com> > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > Subject: [VoiceOps] Office 365 - Voice Services? > Message-ID: > <3CD5C9B8E677CE45AF0E1EB95AA4EF5822596BF3 at BLUPRD0511MB401.namprd05.prod.outlook.com> > > Content-Type: text/plain; charset="us-ascii" > > Can anyone recommend a company to work with to add voice services to Office 365? > > Cheers > Ryan > > > > > > ------------------------------ > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > End of VoiceOps Digest, Vol 39, Issue 20 > ****************************************

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XO audio issues in Chicago?
by BrooksB＠convergedsystems.com Sept. 27, 2012

Sept. 27, 2012

We've had multiple customers report one-way audio or complete lack of audio on XO services (ingress and egress) all across Chicago this morning. Can anyone else confirm? Brooks Bridges | Director of Engineering Direct Tel: 847.440.8637 | Direct Fax: 224.420.3147 Immediate Nationwide Service & Support: 877.598.3999 Email: brooksb at convergedsystems.com<mailto:brooksb at convergedsystems.com> | Website: www.convergedsystems.com [Description: cid:image005.png at 01CD8C22.313BC5F0] CONFIDENTIALITY AND PROPRIETARY INFORMATION NOTICE: This email including attachments, is covered by the Electronic Communications Privacy Act (18 U.S.C. 2510-2521) and contains confidential information belonging to the sender which may be legally privileged. Nothing contained in this message or in any attachment shall constitute an Electronic Signature or be given legal effect under 44 U.S.C. 3504 Sec. 1707. The information is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of the contents of this information is strictly prohibited. If you have received this electronic transmission in error, please immediately notify us by phone or arrange for the return of the transmitted information to us. CONFIDENTIALITY AND PROPRIETARY INFORMATION NOTICE: This email including attachments, is covered by the Electronic Communications Privacy Act (18 U.S.C. 2510-2521) and contains confidential information belonging to the sender which may be legally privileged. Nothing contained in this message or in any attachment shall constitute an Electronic Signature or be given legal effect under 44 U.S.C. 3504 Sec. 1707. The information is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of the contents of this information is strictly prohibited. If you have received this electronic transmission in error, please immediately notify us by phone or arrange for the return of the transmitted information to us.

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