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FW: For Your Consideration
by jrandall＠comwave.net Feb. 3, 2010

Feb. 3, 2010

In fairness to Jack he was not a member of this list at the time the original thread requesting information on Canadian VoIP Service Providers was posted. _____ From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Lee Riemer Sent: Tuesday, February 02, 2010 7:19 PM To: Mark R Lindsey Cc: voiceops at voiceops.org Subject: Re: [VoiceOps] FW: For Your Consideration Replying to the original request's thread would have avoided this as well. To those with short memories and active inboxes, this had the looks of an unsolicited email. On 2/2/2010 4:56 PM, Mark R Lindsey wrote: This is a reasonable response to the January 27 question from Jay Hennigan. Jay specifically asked for recommended providers. Jack Santeramo recommends Commwave. If somebody had replied, pretending not to be Commwave, and offered Commwave as an example answer to Jay's question, then I doubt we'd have this discussion. I'd rather just have a vendor explain the services they offer. All the vendors are up for public ridicule^Wtroubleshooting anyway. It's best when they represent themselves. On Feb 2, 2010, at 5:39 PM, Lee Riemer wrote: Where's the moderator? On 2/2/2010 4:21 PM, Jack Santeramo wrote: Comwave Telecom is Canada's leading provider of wholesale VoIP services. We specialize in the provisioning of SIP trunking and DID origination to the carrier and reseller markets throughout Canada, the United States and Overseas. Comwave prides itself in delivering an enhanced support infrastructure via dedicated teams for technical support, DID provisioning and LNP fulfillment, in addition to E911 solutions, full fax support, billing and our Carrier Self Service Portal. Comwave is a full service provider also offering international and domestic long distance termination, toll free and an extensive white label VoIP offering. For any questions please contact Jack Santeramo at 416.953.3050 or visit www.comwave.net <http://www.comwave.net/> Regards, Jack Santeramo Comwave Telecom T 416.663.9700 X344 C 416.953.3050 F 416.736.3170 On Jan 27, 2010, at 8:42 PM, Jay Hennigan wrote: We're a VoIP provider in California with carrier arrangements for DIDs throughout much of the US. We have a few customers with offices in Canada and are beginning to get inquiries from others with cross-border US/Canadian presence. Has anyone gone down this path that can give some pointers? Obviously we can put IADs with FXO (or even PRI) ports on-premise at each customer location tied to the local telco but this doesn't scale all that well. I'm looking for legal/regulatory info about such things as taxes, 9-1-1, getting listed in the local white pages, etc. as well as any technical obstacles and recommended providers. Technically it appears to be pretty straightforward. It's all part of the same NANP. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Phone Number Joe Jobs
by beckman＠angryox.com Feb. 3, 2010

Feb. 3, 2010

http://en.wikipedia.org/wiki/Joe_job I have a customer who this is happening to. No clue how to track it or figure out who is doing it or how to get it to stop. Total of 10 calls to the number in 3 months, now 188 calls since 2:47pm today, all with a pretty wide variety of callerIDs. 25 Voicemails left, only one actually didn't hang up, and they spoke spanish. It seems obvious to me that someone is doing a dialer with this number (not theirs) as callerID. I can block it, but it seems to be a problem that continues to come up. Probably companies violating the telemarketing rules and trying to get away with it by using legit but not their CallerID. Thoughts? I can provide the number privately if you want to see if YOUR customer(s) are doing this specific one. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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(no subject)
by tarsha4ever＠yahoo.com Feb. 2, 2010

Feb. 2, 2010

Please remove me from this mailing list. Thanks,? __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com

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FW: For Your Consideration
by jsanteramo＠comwave.net Feb. 2, 2010

Feb. 2, 2010

Comwave Telecom is Canada's leading provider of wholesale VoIP services. We specialize in the provisioning of SIP trunking and DID origination to the carrier and reseller markets throughout Canada, the United States and Overseas. Comwave prides itself in delivering an enhanced support infrastructure via dedicated teams for technical support, DID provisioning and LNP fulfillment, in addition to E911 solutions, full fax support, billing and our Carrier Self Service Portal. Comwave is a full service provider also offering international and domestic long distance termination, toll free and an extensive white label VoIP offering. For any questions please contact Jack Santeramo at 416.953.3050 or visit www.comwave.net <http://www.comwave.net/> Regards, Jack Santeramo Comwave Telecom T 416.663.9700 X344 C 416.953.3050 F 416.736.3170

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Broadworks Patch Religion
by hiersd＠gmail.com Feb. 2, 2010

Feb. 2, 2010

For our entire history with BW, we've carefully researched and selected individual patches to apply based on the functions that we use and the issues that we see. BW explicitly states that "customers can pick and choose the patches they want", and they make it easy for us to do so. This process has worked quite well for us so far. It takes a good deal of effort to keep up with over 1 patch per day across the entire BW universe of products, but we've done it and had good results. Recently, the "open you mouth and close your eyes" idea has been advanced, in which we would apply ALL patches, regardless of function or issue. We'd wait 30 days or so to let everyone else find the problems with the contents of the default patch bundle, then just slap the bundle on without any thinking. We'd still test like chimps on crack after patching, of course. Are you picky or promiscuous with your BW patches? Since this discussion is very vendor/version specific, we run BW R14sp9. Thanks, David Hiers

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MARTINI: why it matters to Voice over IP service providers -- and why we want YOU to attend the Virtual Interim on February 9, 2010
by bernard_aboba＠hotmail.com Feb. 2, 2010

Feb. 2, 2010

The IETF MARTINI WG has been chartered to standardize an important aspect of SIP trunking: multiple AOR registration. This is not one of those ?we?ll deliver a standard when we?re good and ready? working groups. This WG is aiming to deliver a single standard solution that can displace the myriad of adhoc ?implicit registration? approaches that exist today. The goal is to change SIP trunking forever, or die trying. Not 5 years from now, not 2 years from now, but NOW. MARTINI will hold its third virtual Interim (yup, three 2.5+ hour interims in a period of 4 weeks) on February 9, 2010. If you are a Voice over IP service provider, and you care about the future of SIP trunking, then you need to attend MARTINI Virtual Interim III, or lose your whining rights, forever. The strawman agenda and the conference parameter details are available here: http://www.ietf.org/mail-archive/web/martini/current/msg00466.html Presentations and minutes from the previous virtual interims are available here: http://www.drizzle.com/~aboba/MARTINI/ The IETF MARTINI WG: not another half-baked standards working group that nobody cares about. Bernard Aboba Co-Chair, IETF MARTINI WG http://www.ietf.org/dyn/wg/charter/martini-charter.html

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Full global country/city list similar to NANPA list
by carlos＠televolve.com Feb. 2, 2010

Feb. 2, 2010

Is there such a thing? Country code City Rate center or equivalent

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Explaining router/NAT problems to customers
by carlos＠televolve.com Jan. 29, 2010

Jan. 29, 2010

For those of you who do VoIP services with bring your own internet, I wonder if you have some tips on how to explain to customers that it's their network/router that is causing phones to randomly unregister? I know that from their perspective it's the phone that is broken and we need to fix it. Particularly the less technical ones that really don't even get the fact that these "phones" are just internet devices. Yes, I understand this is why we "shouldn't" offer BYOI, but we do, and will continue to do so for small customers. -- Carlos Alvarez TelEvolve 602-889-3003 Advanced phone services simplified

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Explaining router/NAT problems to customers
by jw＠jasper.us Jan. 28, 2010

Jan. 28, 2010

I'd start by having the customers disable SIP fixup/ALG functionality on their router. I've seen this cause intermittent registration issues in addition to other issues. This feature is enabled by default on Cisco routers and does not show in the running config unless disabled. -Jason Warner ----- Original Message ----- From: "Carlos Alvarez" <carlos at televolve.com> To: VoiceOps at voiceops.org Sent: Thursday, January 28, 2010 11:44:25 AM GMT -08:00 US/Canada Pacific Subject: [VoiceOps] Explaining router/NAT problems to customers For those of you who do VoIP services with bring your own internet, I wonder if you have some tips on how to explain to customers that it's their network/router that is causing phones to randomly unregister? I know that from their perspective it's the phone that is broken and we need to fix it. Particularly the less technical ones that really don't even get the fact that these "phones" are just internet devices. Yes, I understand this is why we "shouldn't" offer BYOI, but we do, and will continue to do so for small customers. -- Carlos Alvarez TelEvolve 602-889-3003 Advanced phone services simplified _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Porting to Level3
by mylists＠battleop.com Jan. 28, 2010

Jan. 28, 2010

Is it common practice for Level3 to port numbers when they feel like it on the FOC date? Do they not let you call in and let them know you are ready for the port? I have never had this happen with a carrier before and don't know if it was the SIP Carrier or Level3 that did this. Richey

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