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3CX Trunk Unregistering
by peeip989＠gmail.com Sept. 2, 2020

Sept. 2, 2020

Hi all. I have a customer running 3CX who sometimes has calling problems because the trunk becomes unregistered from our Broadworks platform. When you look at the REGISTERs, there are a couple peculiarities: 1. 3CX sends an un-REGISTER (expires=0) right before it re-REGISTERs rather than just re-registering the session 2. 3CX sometimes, but not always, starts a new session (new Call-ID) for the "new" REGISTER rather than simply refreshing the existing session 3. Not a problem, but something I find odd and worth mentioning is that it sends the User-Agent info when it un-registers but *not *when it registers The problem comes in when we get the un-REGISTER but it is not followed by a new REGISTER and calls begin to fail. The customer is obviously frustrated and is expecting *me *to do something about it, but.... Anyone familiar with 3CX and can give advice? Any idea why it behaves this way? They're running v16.0.5.619 (based on #3 above). Thanks in advance. -Pete

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Level3 issue
by dovid＠telecurve.com Aug. 30, 2020

Aug. 30, 2020

All, It seems Level3 is having a global issue. Traces from around the world to IP's that they advertise seem to loop at whichever router the traffic comes in on (e.g. in EWR it will loop at the EWR router, In Frankfurt the same).

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Network Taps
by ctaloi＠gmail.com Aug. 26, 2020

Aug. 26, 2020

Planning to add a few network taps to our data center and roll out VoIP Monitor for packet tracing and analysis. I am looking to capture ~ 8 1G copper ports and 2 10G fiber ports. I would like to be able to filter based on VLAN, IP and port at the tap level (IP and port isn't totally necessary, but would be a nice to have). Any recommendations on taps to get me there? Thanks! Chris

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FUSF is 26.5% for Q3 2020: Discuss
by beckman＠angryox.com Aug. 24, 2020

Aug. 24, 2020

Holy Crap. Reviewing my bills for July -- FUSF jumped from 19.6% to 26.5% !!! For Q3 2020. 1Q 2009 was 9.5%. How much is being collected and what actually is this money going toward? And WHY do they need such a high percentage?!? Discuss. (Or yell at me that this isn't the place, I couldn't find a voiceops-discuss@) --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Vitelity Inbound SMS Outage 2210UTC 8/14/2020
by beckman＠angryox.com Aug. 15, 2020

Aug. 15, 2020

We detected an SMS outage on all Vitelity DIDs starting at 2210 UTC (6:10pm EDT) and has been ongoing for 2+ hours. Vitelity was unaware of the outage when we opened an emergency ticket at 2236 UTC, and failed to post that there was an issue until 0000 UTC 8/15/2020. We have seen ZERO inbound SMS messages in the last 2+ hours. We have not yet tested outbound. https://status.vitelity.com/incidents/4l7xs1zmb2vm Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

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Comcast - Data Side?
by mwiles＠akabis.com Aug. 14, 2020

Aug. 14, 2020

Anyone from Comcast monitoring here? I know it's a long shot; but, we have a wholesale partner in GA that resells our hosted services. They have Comcast internet in their office, and many of their customers also use Comcast. Within the past few weeks, they've started having degradation of voice quality; but it appears their customers/traffic not traversing Comcast are not seeing this. They test with softphone using cellular data... issue's not there. They move their office over to their backup (a WOW cable model), and so far, not seeing the issue either. Our wholesale partner opened a ticket with Comcast, and was told their level was low, and they'll be out to visit on Monday. While that could be true, it seems unlikely all of the partner customers seeing this issue also suffer from low signal levels. If there's someone with Comcast here, and would like to go the extra mile for a customer, we'd love to hear from you! Thanks! Mark

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AT&T Wireless contact
by nathana＠fsr.com Aug. 14, 2020

Aug. 14, 2020

This is probably a long shot, but are there any AT&T Wireless engineers here, & one who wouldn't mind contacting me off-list? I may be misinterpreting what I'm seeing, but I think you might have a small number of MMSC servers that are down... -- Nathan

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issues with calls to-from verizon wireless ?
by igoldstein＠telego.net Aug. 5, 2020

Aug. 5, 2020

has anyone else noticed issues only with calls to and from Verizon Wireless cell phones ? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: www.telego.com <http://www.telego.net/> <http://www.telego.com/> Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

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Recording disclaimer.
by alex.lopez＠opsys.com Aug. 5, 2020

Aug. 5, 2020

Just had a client refer to the announcement stating that calls can be recorded and or monitored as a 'Mini Miranda'. Has anyone heard it described that way before. I just may use that from now on.

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One-time Bulk LRN Lookup
by voiceops＠ics-il.net Aug. 4, 2020

Aug. 4, 2020

Where's a good place to just upload a CSV with a bunch of numbers and get back the LRN information? Most places let me do one or two through a web tool or they require I use an API. Developing something to hit an API is more work than it's worth to me. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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