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AT&T NOC
by Mike Hammett Oct. 6, 2025

Oct. 6, 2025

Does anyone have a contact at the AT&T NOC? We're on the receiving end of "All Circuits Are Busy" calls. I've put in a ticket to the tandem operator, but Frontier is slow to respond or resolve issues. I tried reaching out to AT&T's NPAC contacts, but they just direct my team to the main consumer support line. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications

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LSR Destination
by Mike Hammett Sept. 18, 2025

Sept. 18, 2025

When giving email contacts to other carriers or suppliers, do you send to a shared mailbox, a distribution list, individual users, or a ticketing system? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications

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AT&T Grandfathering Long Distance (LD) Service
by Mike Johnston Sept. 13, 2025

Sept. 13, 2025

> Effective October 15, 2025, all long-distance services provided by AT&T > will be grandfathered. New orders for AT&T long distance service must > not be issued by any Local Service Providers. Existing AT&T long- > distance service subscribers can continue using their service or can > decide to cancel their LD service at any time. I never thought I'd see the day!

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Genius or Ridiculous?
by Mike Hammett Aug. 30, 2025

Aug. 30, 2025

My current project is a voice-related project, but how ridiculous would it be to get a line of service from my competitors at my main office for me to do diagnostics from? Internet from Comcast, Frontier, etc. Voice from Frontier, Comcast, AT&T wireless, VZW, and T-Mobile? I'm currently in a situation where I have to engage customers (or the family of employees) to place test calls for me to collect data on because I can't do it any other way. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications

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Metaswitch TDM Call Recording
by Mike Hammett Aug. 30, 2025

Aug. 30, 2025

Is there a way I can get my CFS to record a call on the TDM side of the call? I found VQM for IP-based communications. Trying to find any possible troubleshooting steps I've missed for my one-way audio issue in the other thread. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications

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US Cellular\T-Mobile One-Way Audio
by Mike Hammett Aug. 29, 2025

Aug. 29, 2025

I'm having one-way audio issues with inbound US Cellular and T-Mobile calls, but no one else. I put in a ticket with Frontier, and they were less than helpful. Do US Cellular and T-Mobile have some common infrastructure that might be having issues? ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange DNA Communications

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FW: [EXTERNAL] Your message to voiceops@voiceops.org awaits moderator approval
by Hiers, David July 22, 2025

July 22, 2025

Well, size limits are working 😊 -----Original Message----- From: voiceops-bounces(a)voiceops.org <voiceops-bounces(a)voiceops.org> Sent: Monday, July 21, 2025 8:55 AM To: Hiers, David <david.hiers(a)cdk.com> Subject: [EXTERNAL] Your message to voiceops(a)voiceops.org awaits moderator approval [You don't often get email from voiceops-bounces(a)voiceops.org. Learn why this is important at https://aka.ms/LearnAboutSenderIdentification ] Caution: External email - Please use caution opening links and attachments from external senders Your mail to 'voiceops(a)voiceops.org' with the subject RE: [EXTERNAL] Re: [VoiceOps] test Is being held until the list moderator can review it for approval. The message is being held because: The message is larger than the 40 KB maximum size Either the message will get posted to the list, or you will receive notification of the moderator's decision.

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test
by Hiers, David July 21, 2025

July 21, 2025

Pcap or it didn’t happen 😊

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troubleshooting RTP loss - and does anyone use webair/opti9?
by igoldstein＠telego.net Nov. 15, 2023

Nov. 15, 2023

HI team we recently noticed packet loss happening every morning from 6AM to 11AM, our MOS drops during that time our datacenter in garden City Long island (formerly Webair / now Opti9) claims it is outside of their network and can't do anything - but they have been unable to identify where the loss is occurring so i have 2 questions 1) Is there anyone in this group using the same datacenter, and if so, do you have any RTP issues ? maybe the issue is with one of our SIP providers, etc and not the Datacenter directly 2) What's a good tool / method to determine where the packet loss is happening ? i am using VoipMonitor - but willing to start using other tools to find the root cause -- Izzy Goldstein Chief Technology Officer - DevOps Master Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: https://telego.com/ Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

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Sales contacts at Ribbon, Audiocodes
by ross＠tajvar.io Nov. 13, 2023

Nov. 13, 2023

Does anyone have sales contacts at Ribbon or Audiocodes (for SBCs) they could share with me? I'm allergic to filling out "contact us" forms, and apparently my old contacts have moved on.

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