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VoiceOps Digest, Vol 68, Issue 15
by Jeff.Hanslik＠pressone.net Feb. 25, 2015

Feb. 25, 2015

Update to my L3 ticket: "Contact method: EMAIL & PORTAL Client contacted: NOC Update provided: Client reported experiencing Dead air on TF calls routing over the Dallas NBS. Next action: Level3 IP found SONUS INVITES were not reaching the clients. This issue has been cleared at this time. Approximate time frame of occurrence 15:50-17:16 GMT. Level3 Engineers are currently investigating why the traffic was not offered to the client's network. We will provide additional information as we receive it. At this time the issue has been cleared and calls are completing. Thank you, Service Assurance Level(3)Communications" Best Regards, Jeff Hanslik (813) 933-6767 x2127 jeff.hanslik at pressone.net "Enjoy today . . . it won't come back" -----Original Message----- From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org Sent: Wednesday, February 25, 2015 1:42 PM To: voiceops at voiceops.org Subject: VoiceOps Digest, Vol 68, Issue 15 Send VoiceOps mailing list submissions to voiceops at voiceops.org To subscribe or unsubscribe via the World Wide Web, visit https://puck.nether.net/mailman/listinfo/voiceops or, via email, send a message with subject or body 'help' to voiceops-request at voiceops.org You can reach the person managing the list at voiceops-owner at voiceops.org When replying, please edit your Subject line so it is more specific than "Re: Contents of VoiceOps digest..." Today's Topics: 1. Re: Level 3 Issues (Mauricio Lizano) 2. Re: Level 3 Issues (Michael Lunsford) 3. Re: Level 3 Issues (Ujjval Karihaloo) 4. Re: Level 3 Issues (Mauricio Lizano) ---------------------------------------------------------------------- Message: 1 Date: Wed, 25 Feb 2015 12:11:44 -0600 From: Mauricio Lizano <mauricio.lizano at gmail.com> Cc: "VoiceOps at voiceops.org" <voiceops at voiceops.org> Subject: Re: [VoiceOps] Level 3 Issues Message-ID: <CAOc2wFYbCtgss_tVx=8CbQtbPwkKAPTQ1Vaxbibn51s1P607uA at mail.gmail.com> Content-Type: text/plain; charset="utf-8" I'm seeing stuff normalize. Is everybody else seeing the same? Has anybody gotten a response from Level 3? Thanks, Mauricio On Wed, Feb 25, 2015 at 11:24 AM, Zak Rupas <zak at simplesignal.com> wrote: > anyone engaged with Level 3 TAC being told any updates or reason why? I > keep calling and get robo responses > > Zak Rupas > VoIP Engineer > *SimpleSignal* > Anywhere: 303-242-8606 > > > > > On Wed, Feb 25, 2015 at 10:18 AM, Feby Francis <feby.francis at crosstel.com> > wrote: > >> Looks like Level-3 inbound TF service is down for last 30 min. >> >> >> >> Anyone else with same problem. >> >> >> >> Feby Francis >> >> >> >> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael >> Jacobs >> *Sent:* Wednesday, February 25, 2015 12:06 PM >> *To:* voiceops at voiceops.org >> *Subject:* [VoiceOps] Level 3 Issues >> >> >> >> Anyone else having a large issue with Level 3? >> >> _______________________________________________ >> VoiceOps mailing list >> VoiceOps at voiceops.org >> https://puck.nether.net/mailman/listinfo/voiceops >> >> > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > -- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5

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Level 3 Issues
by ivan.kovacevic＠startelecom.ca Feb. 25, 2015

Feb. 25, 2015

That makes sense. We use CHI as primary. Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers *From:* Greg Lohrenz [mailto:gregl at aitech.net] *Sent:* Wednesday, February 25, 2015 12:17 PM *To:* Ivan Kovacevic *Cc:* Michael Jacobs; voiceops at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues Level3 Dallas is having problems routing voice traffice in and out of Dallas. Inbound voice origination traffic should be re-routing to their Chicago presence. Problems started around 950am central time this morning. *Greg Lohrenz ? CEO* 9855 West 78th Street, Suite 300 Eden Prairie, MN 55344 Office: 952-829-5511 ext. 200 Fax: 952-829-5601 *gregl at aitech.net <gregl at aitech.net>* <http://www.aitech.net/>*A Better Voice and Data Alternative ?* On Wed, Feb 25, 2015 at 11:10 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote: TF, DID, LD... ? Our TFNs seem to be working fine. What?s the issue, voice quality or completion? Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers | *From:* Michael Jacobs [mailto:mjacobs76 at gmail.com] *Sent:* Wednesday, February 25, 2015 12:09 PM *To:* Ivan Kovacevic *Cc:* voiceops at voiceops.org *Subject:* Re: [VoiceOps] Level 3 Issues Voice issues is what I am looking at. On Wed, Feb 25, 2015 at 11:07 AM, Ivan Kovacevic < ivan.kovacevic at startelecom.ca> wrote: Can you be more specific? Data, voice? (assuming voice, but what kind) Best Regards, Ivan Kovacevic Vice President, Client Services Star Telecom | www.startelecom.ca | SIP Based Services for Contact Centers *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Michael Jacobs *Sent:* Wednesday, February 25, 2015 12:06 PM *To:* voiceops at voiceops.org *Subject:* [VoiceOps] Level 3 Issues Anyone else having a large issue with Level 3? _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Does anyone have a contact at Earthlink, I have an issue with a cached CNAME dip.
by alex.lopez＠opsys.com Feb. 25, 2015

Feb. 25, 2015

Alexander Lopez OpSys Consulting Group PO Box 49-1333 Key Biscayne, FL 33149 Tel: 305 503 3000 x 122 Help-desk: (305)503-3000 Option 0 or Email: HelpDesk at OpSys.com

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Reporting Fraud
by kleclaire＠mywdt.com Feb. 24, 2015

Feb. 24, 2015

Hi All, I was curious what other providers do to report fraudulent call activity to the authorities. If disputing fraudulent traffic with our outbound carriers, some request proof of a report to the authorities. How and do who do you report this to? Thanks -- *Keith*

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SIP HD Peering with Wireless Carriers
by colton.conor＠gmail.com Feb. 15, 2015

Feb. 15, 2015

As you know most all the wireless cellular carriers are deploying HD voice with VoLTE. Most of these carriers, like Verizon Wireless, have a wholesale wireline division that sells wholesale SIP minutes. Are these carriers going to enable HD G722 SIP peering to their wireless counterparts networks? That way an office worker, talking on a HD capable handset, like a Polycom, could talk in HD to a wireless cell phone user with a HD capable VoLTE smartphone. What is needed to make this happen? Are any of the big 4 carriers already doing this?

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LNP 217/234
by Adam.Vocks＠cticomputers.com Feb. 13, 2015

Feb. 13, 2015

Where is a good place to look to see who can port a 217/234 number for us and provide that call to us via SIP? Can anyone on this list provide that service? That is out of our exchange and we have a customer asking if we can provide SIP trunks for them. What I'd like is the end user customer to deal with us, we have another company port the number, SIP us the calls where we'll take care of it from there. Also, we'd like to be able to terminate calls to those areas free of charge, but that isn't a necessity. We have two other exchanges in the same rate center that I need to look at as well. Thanks, Adam

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Verizon Wireless
by david＠ringfree.biz Feb. 12, 2015

Feb. 12, 2015

Any Verizon wireless folks in the group? We are having issues with no ringback in the 828 area code with calls terminating to Verizon cellphones. We are reporting through our terminating carriers but that might never get to Verizon engineers. Thanks David

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CABS processing / billing
by matthew＠corp.crocker.com Feb. 11, 2015

Feb. 11, 2015

I?m looking for a company that can help process my CABS. Eat up Verizon and switch CDRs then generate invoices to carriers. I was using Mid American Computing Corp to handle my CABS and customer invoicing. I just switched all customer invoicing over to H2O and MACC doesn?t make sense for just CABS invoicing. We are pretty small, $2k/month in CABS. Any ideas on who is out there? Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 E: matthew at crocker.com P: (413) 746-2760 F: (413) 746-3704 W: http://www.crocker.com

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Mexico Orig and Term
by shripald＠gmail.com Feb. 10, 2015

Feb. 10, 2015

Hello all, I need to provide orig and term in Mexico city. i can do orig no problem through the usual suspects, VI, DIDWW, VOX, but whats the best way to do term? we're not an "international carrier" and this is a very specific case for an enterprise customer. Any guidance would be great. If there is a Mexican Carrier on the list you can ping me off list. Thanks! Shri

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AT&T OfficeDirect SIP to Mobile
by colton.conor＠gmail.com Feb. 9, 2015

Feb. 9, 2015

Has anyone deployed AT&T OfficeDirect with a IP PBX solution http://www.business.att.com/content/productbrochures/Office-Direct.pdf ? Seem like an interesting solution, but not sure how well it works or what supports this solution. http://www.tango-networks.com/ seems to have an interesting product that integrates with this solution. Has anyone used Tango? Looks like the have Sprint and T-Mobile integration too.

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