- VoiceOps - lists.voiceops.org

Peerless issue?
by dovid＠telecurve.com March 29, 2023

March 29, 2023

Anyone else getting calls from Verzon Mobile and T-Mobile to Peerless numbers in the NYC area?

2 1

TF number ported out/re-assigned without authorization
by caalvarez＠gmail.com March 23, 2023

March 23, 2023

This is a huge problem, so while I?m waiting for thinQ to tell me what they can do, I thought I?d check with my other resources. They gave us a small block of TF numbers some time back, and we assigned them to one customer. We tested them in March of 2022. One of them was not put into use as it was for a pre-planned project this year; the customer needed to physically publish the number on posters, via letters, and by email. Now it?s time to start the project, and we find out that the number has been given to Telnyx. We were told by thinQ that it was part of a bad inventory load, but that can?t be possible since it did work. And we also have working numbers from the same batch (for now?that?s worrisome too). Currently the number goes to a fax tone, and we don?t know who owns it. I have not tried sending a fax. I?m not sure how I?d start that conversation. This seems like a massive failing on thinQ?s part. The end user is a regional government authority that has spread the number far and wide. In fact if you google the number, you get the government agency?s info. What can we force them to do? The project was to go live on Monday.

7 13

Landline vs Mobile Lookup
by ctaloi＠gmail.com March 23, 2023

March 23, 2023

Hey All, Looking for an API or data source that will tell me if numbers are mobile or landline. Bonus if it tells me who the mobile carrier is. I used opencnam years ago but it looks like they've been acquired by Neustar. Any recommendations? Cheers, Chris

5 6

911 Records of Inbound-Only TNs
by voiceops＠ics-il.net March 22, 2023

March 22, 2023

Are you setting up 911 records for all numbers assigned to customers or just ones that would be dialing out? We pull customer numbers all of the time that served no original purpose other than for a legacy operator that needed to put a phone number on every line a customer had. We keep them because people likely saved those ancillary numbers in their contact lists, and it's just easier to port it than to fight "Billy can't reach me because he saved an old number that YOU canceled" tickets. However, no one will ever call out of that number - it's inbound only. We're trying to figure out what to do with all of those numbers from a 911 perspective. If no one would ever call out of that number, there's no technical need to have it. I'm not sure what would legally or best practices required of it. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

5 4

Level3 / Centurylink / Lumen Contact?
by shawn＠rmrf.us March 22, 2023

March 22, 2023

Is there anyone on here from Level3 / Centurylink / Lumen ? We're getting a lot of complaints about their clients not being able to call us. Unfortunately, telling them to open a ticket with their carrier that they cannot call us generally falls on deaf ears. Hoping to find someone that can check their routing to our switch. Thanks Shawn

1 0

How to port out a google voice number from a locked Gmail account
by neimanpinchas＠gmail.com March 22, 2023

March 22, 2023

Hi My sister asked me where I could help her with the following situation. She ported her landline phone to google voice a few years ago, and forwarded it to a cell phone, as well as provided the google voice number as the account recovery phone number. Some time in between (that was long before COVID, she lost access to the google account in questions, when some is try to log in google says that we locked your account due to suspicious activity, although the username and password are correct (and the same computer is being used) its asking to receive a SMS on the recovery number==the google voice number locked within the account. Basically left the keys in the car.. Although Google does not have a process to restore such an account, I am thinking since this number came originally from a landline and the bills are still available, if it's possible to force Google to port out the number against their policy through some legal process. What would be the process, if any -- *Pinchas S. Neiman* Software Engineer At ESEQ Technology Corp. 845.213.1229 #2

2 1

Rate Center Geodata
by calvine＠gmail.com March 20, 2023

March 20, 2023

Is there an authoritative source for rate center latitude and longitude? Is there a free source for this data? I'm aware that BIRRDS/LERG has the Switch CLLI coordinates, but I don't know if the rate center virtual coordinates are also there. NANPA said, "NANPA doesn?t have this information. We suggest you check with a vendor who creates rate center maps, but we can?t recommend one." Is rate center data centralized, or invented by carriers and 3rd parties?

4 3

Call recording and single party versus all party consent states
by caalvarez＠gmail.com March 19, 2023

March 19, 2023

Our servers are in AZ. We have customers who are based in AZ, but also have satellite locations in CA and other all-party consent states. I believe that in the case of a CA caller reaching an employee in CA, then that state?s laws would apply. Does anyone here know for sure? Does it matter if the DID is AZ based or CA based?

2 1

Off-Net Numbers
by voiceops＠ics-il.net March 17, 2023

March 17, 2023

Historically, we used multiple entities to get us off-net numbers. Who, what, when, I don't know. I have off-net numbers configured in my Metaswitch where I don't know who our upstream was, if we still have them, who they belonged to, etc. I can easily figure out what CLEC has them now, but we all know that there was probably someone between me and them, I just don't know who. Is there any likelihood of being able to determine that? I assume the different CLECs that "own" these numbers are not going to tell me who their reseller was, for me to then follow up with. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

4 4

Neustar SOA Archives
by voiceops＠ics-il.net March 17, 2023

March 17, 2023

How many of you are still using Neustar SOA? Any better ways of getting this information? After some personnel changes, we're cleaning up our systems. Things haven't been maintained properly over the years. We're going through disabled (but not ported away or deleted) numbers in Metaswitch to see what their fate should be. I ran an SV search for all ported out numbers, exported to Excel, and then had my staff compare that to what we had configured in Metaswitch, along with seeking their recommendation as to whether we set it to ported out, keep it as-is, or delete the entry entirely. That recommendation would be with our guidance as to when to do what. I spot checked their recommendations and found some messes. One of which is that the SOA export just managed to skip one line from 2018, so that was fun. Another is that a number that a former customer had doesn't show up on that list for ported out, but does show up on the ported in list. When I do an SV Query, it shows up as someone else. How can that be congruent? Is there a way to get more that current and 1st prior? Is the SV search supposed to include everyone that ported away from us, or just those that had us as their first prior carrier? I'd like to not have them issue an SV query for each potentially ported away number. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

3 9