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Level 3 TN Inventory
by EWieling＠nyigc.com May 27, 2012

May 27, 2012

We have been trying to get Level 3 to send us a report of all TNs on our account. We would need the TN, the TN type (inbound/two way), and BTN on our account. They claim they can't do that. Has anyone gotten a report from Level 3 with this information? Of so what are the magic words to say? Our sales rep has been less than successful in getting us this information.

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T38 via Level3
by jhoward＠m5.net May 26, 2012

May 26, 2012

It was a few years ago last we tested but getting reliable t.38 from any carrier was near impossible - level3 told us straight out that they couldn't guarantee t.38 on all their switches and routes. I think Verizon was a little better but there were other issues with them - including a premium cost. We have made due with g711 faxing for most users and local network 711<-> t.38 conversions using audiocodes media servers. Also - it takes some tweaking but I have continued to test Asterisks (v1.8) t.38 gateway for faxing and it seems to be improving. Depending on your traffic requirements it might be something to consider if you cannot rely on your carriers and your fax server requires t.38. Faxing is also a good reason to keep around some PRIs if it is an important part of your business model. Jesse

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MD / Southern PA DID Outage?
by tim.donahue＠gmail.com May 25, 2012

May 25, 2012

Hi all, We have been having problems with DIDs from GBLX in the MD and Southern PA area with intermittent outages. GBLX's customer support hasn't been helpful so far, so I was wondering if anyone knew if there was a larger issue that we might be experiencing trouble from. Tim

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T38 via Level3
by Brad＠broadcore.com May 25, 2012

May 25, 2012

We currently use Level3 for T38 (FAX) termination. It seems that the percentage of failing T38 calls have significantly increased in the last couple of weeks. Is anyone else experiencing similar issues? Brad Anouar | Anywhere (310) 360-2028 | Corporate (800) 942-4700 | www.broadcore.com<http://www.broadcore.com/> Director - Systems Engineering

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Voicemail options
by nelsonh＠socket.net May 24, 2012

May 24, 2012

Hello, We currently have two separate SIP voicemail systems for two different platforms, and I'm looking at options to merge them. One of them is part of an Asterisk PBX and the other is the Broadworks voice portal. We would like to avoid moving a large mass of users from the Asterisk platform over to Broadworks and tie up a bunch of messaging licenses, but I don't think we want to move the voicemail for the Broadworks subscribers over to the other system either (they would lose other voice portal functions). I'm looking for what you guys would think of to try to fill this gap, both in type of solution and software. I'm not happy with any ideas I've brainstormed myself. Thanks, -- Nelson Hicks DNS and Web Administrator SOCKET (573) 817-0000 dns at socket.net 1-800-SOCKET-3 www.socket.net

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fraud protection
by mark＠noc.mainstreet.net May 17, 2012

May 17, 2012

Hello, We just had an unfortunate compromise and racked up a large amount of calls in a 12 hour period. The attack seems to be for financial gain in that the most frequent destination is a conference call service in Poland, that possibly keeps calls open waiting for a PIN to be entered. Is there any basis for expecting that the upstream carrier should have some protections that would limit our liability? Thanks, -mark P.S. For those people who feel compelled to point out that we should have (better) protection on our end: Yes, Thank you, message received!

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AT&T Wireless No Audio
by telephonetoughguy83＠gmail.com May 10, 2012

May 10, 2012

Is anyone else experiencing incoming audio issues from AT&T Wireless customers? Several of our business customers have been complaining since late yesterday afternoon about it. We are located in Illinois and I'm curious how widespread the issue is.

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Adtran - RURI in INVITE not matching Host IP
by ujjval＠simplesignal.com May 9, 2012

May 9, 2012

Hi All: Adtran rejects the call with a 404 (which never shows up on the wire) when the Req URI IP address doesn?t match the IP on the ADtran. Is there any workarounds that anyone knows for this typical NAT issue ? other than putting a public IP OR using a firewall with SIP ALG? 3:20:31:564 SIP.CLDU Cldu::CallLegCreatedEv: (0x23fc7a8) 13:20:31:565 SIP.CLDU Incoming CallLeg created from 555-555-5555 at ip.address.# to 555-555-5555 at ip.address.# *13:20:31:573 SIP.CLDU ERROR! Request-URI host is not local, unable to proxy incoming message to 555-555-5555 at ip.address.#* 13:20:31:574 SIP.CLDU ERROR! Failed to get CLDU Interface, (0x23fc7a8) 13:20:31:575 SIP.CLDU Incoming message received from cosoftswitchip:5060 via UDP 13:20:31:575 SIP.CLDU CLDU::AppCallLegMsgReceivedEv: Null CLDU Interface, (0x23fc7a8) 13:20:31:576 SIP.CLDU Cldu::CallLegStateChangedEv: Null CLDU Interface, (0x23fc7a8)->Offering 13:20:31:577 SIP.CLDU Request rejected (404) 13:20:31:580 SIP.CLDU ERROR! Unable to finalize message: (0x23fc7a8), (0x0) 13:20:31:581 SIP.CLDU Cldu::CallLegStateChangedEv: Null CLDU Interface, (0x23fc7a8)->Disconnected Ujjval Karihaloo CTO IP Phone/Text Msg: +13032428610 E-Fax: +17202391690 Like SimpleSignal on *Facebook <http://www.facebook.com/SimpleSignal> !* SimpleSignal Inc. 3600 S. Yosemite Street Suite 150 Denver, CO 80237 [image: Description: cid:image001.png at 01CCD530.C4355DC0]

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Broadsoft/AMS/Firmware woes
by RDawson＠alliedtelecom.net May 9, 2012

May 9, 2012

For everyone running AMS - what do you deal with all the Cisco firmware peculiarities, reboot loops from incompatible firmwares, trying to onboard phones that have old firmwares that need an interim upgrade, etc. This is a highly manual process for us right now and a huge pain. Any thoughts/suggestions appreciated. Thanks, Rob

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Recommendations for SIP Feature/Application Server
by kleclaire＠mywdt.com May 8, 2012

May 8, 2012

Hello VoiceOps .. We are currently starting to look for a replacement feature/application server for our residential and business voip customer base. I'd be interested to hear any recommendations or guidance from the community on this. Aside from the big names of Broadsoft and Metaswitch, and the open source options, what else is out there that has good vendor support and integration options. We are open to both hosted and purchased style platforms. Feel free to contact me off-list as well. Thank you, Keith

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