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BroadSoft Tech Summit / Metaswitch Forum
by lindsey＠e-c-group.com May 11, 2010

May 11, 2010

Anybody else going to the BroadSoft Tech Summit? I'll be there; if anybody else from VoiceOps will be there, it'd be nice to get to know you. For anybody who's not going -- do you have any burning questions about BroadSoft we should put to the on-site in-person BroadSoft Inc team there? Two of us from ECG were also planning to be at the Metaswitch Forum later this month, but it was rained out. :-\ I'm sure it'll have a VoiceOps contingent whenever it's rescheduled. lindsey at e-c-group.com +1-229-3160013 http://e-c-group.com/lindsey

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American Idol 800 Numbers
by carlos＠race.com May 7, 2010

May 7, 2010

Actually a while back Metaswitch in there 6.0 software release had a bug where it would not pass dtmf tones if the calls was not in a connected status state which was causing issues with ivr's with airlines ect. From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of Tim Jackson Sent: Wednesday, May 05, 2010 6:45 PM To: cololiberty at comcast.net Cc: VoiceOps at voiceops.org Subject: Re: [VoiceOps] American Idol 800 Numbers It sounds to me like any AT&T IVR... They never actually answer until a human is on the other line... I think US Air, AA maybe, and DHL are all examples of this.. This is the same stuff that causes AT&T IVR problems when you do SIP -> ISUP and you're stuck in a 183 and the call times out... We get thousands of calls at our tandem for American Idol... On originating calls don't you bill carrier time, not connect time anyway, so you'd still be getting paid for it? Or do I have that reversed? -- Tim On Wed, May 5, 2010 at 8:14 PM, <cololiberty at comcast.net> wrote: I can't speak for most other carriers, but from what I've found from personal experience is that most carriers will set up a "choke trunk group" to a ss7 TDM for the toll free routing. This choke group will probably only have 10 cic's associated with it and then set up a method of overflow for the inevitable excess. In previous call traces I have made during American idol times, I do not see an ACM coming back, mostly it's a ANM due to no ringing and immediate answer. Having delt with customers in the past with choke groups, cell phones always seem to be able to complete calls to heavily dialed numbers in the past. It's usually an issue of the originating carriers capacity and not an issue of the terminating end's capacity. I would not say that american idol terminating end is "using resources" as we are being compensated from our customers for being able to place calls and the american idol numbers are compensated from american idol for opening and running the toll free numbers and the influx of calls. ----- Original Message ----- From: "Carlos Alcantar" <carlos at race.com> To: "VoiceOps" <voiceops at voiceops.org> Sent: Wednesday, May 5, 2010 5:50:17 PM GMT -07:00 US/Canada Mountain Subject: [VoiceOps] American Idol 800 Numbers So last night I was looking around our calls flowing thru our switch noticed a big spike in calls going to toll free numbers figured out it was American idol. I started digging deeper and I noticed that none of these calls where getting a connected status back from American idol. I did some random test to the different numbers and confirmed was never getting a connection status back. I also went ahead and tested from an att / Verizon cell phones and in both cases the cell phone still saying calling while it was playing back the American idol msg. so if I'm reading everything that I have collected correctly American idol is basically using our resources without having to compensate all the different carries for the calls. Anyone else seeing this? Carlos Alcantar Race Telecommunications, Inc. 101 Haskins Way South San Francisco, CA 94080 P: 650.649.3550 x143 F: 650.649.3551 E: carlos *@* race.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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American Idol 800 Numbers
by carlos＠race.com May 7, 2010

May 7, 2010

So last night I was looking around our calls flowing thru our switch noticed a big spike in calls going to toll free numbers figured out it was American idol. I started digging deeper and I noticed that none of these calls where getting a connected status back from American idol. I did some random test to the different numbers and confirmed was never getting a connection status back. I also went ahead and tested from an att / Verizon cell phones and in both cases the cell phone still saying calling while it was playing back the American idol msg. so if I'm reading everything that I have collected correctly American idol is basically using our resources without having to compensate all the different carries for the calls. Anyone else seeing this? Carlos Alcantar Race Telecommunications, Inc. 101 Haskins Way South San Francisco, CA 94080 P: 650.649.3550 x143 F: 650.649.3551 E: carlos *@* race.com

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Transnexus LCR
by tdonahue＠theaeonsolution.com May 7, 2010

May 7, 2010

Hi all, We are looking LCR packages to deploy as we plan the replacement our existing Netrake SBCs. The current front-runner for the replacement SBC is AcmePacket. We found the LCR software from Transnexus, which according to their website, should be able to work with both our existing infrastructure and our future upgrade. I was wondering if anyone has any experience (good, bad or other) with Transnexus LCR or SDReporter packages they would be willing to share (on or off-list relpies are welcome) with us. Tim

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American Idol 800 Numbers
by carlos＠race.com May 6, 2010

May 6, 2010

We do have choke trunks but at the end of the day we have to pay the lec for the choke trunks so I would consider that being our resource if idol isn?t compensating for the calls, I guess what it really comes down to is what we charge the customer upfront isn?t the true value of a customer as there are other things such as res comp and 800 billing ect that make up the true value of a customer. Can anyone else confirm they are seeing the same thing where idol is not sending a connect status. Carlos Alcantar Race Telecommunications, Inc. 101 Haskins Way South San Francisco, CA 94080 P: 650.649.3550 x143 F: 650.649.3551 E: carlos *@* race.com From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] On Behalf Of cololiberty at comcast.net Sent: Wednesday, May 05, 2010 6:15 PM To: VoiceOps at voiceops.org Subject: Re: [VoiceOps] American Idol 800 Numbers I can't speak for most other carriers, but from what I've found from personal experience is that most carriers will set up a "choke trunk group" to a ss7 TDM for the toll free routing. This choke group will probably only have 10 cic's associated with it and then set up a method of overflow for the inevitable excess. In previous call traces I have made during American idol times, I do not see an ACM coming back, mostly it's a ANM due to no ringing and immediate answer. Having delt with customers in the past with choke groups, cell phones always seem to be able to complete calls to heavily dialed numbers in the past. It's usually an issue of the originating carriers capacity and not an issue of the terminating end's capacity. I would not say that american idol terminating end is "using resources" as we are being compensated from our customers for being able to place calls and the american idol numbers are compensated from american idol for opening and running the toll free numbers and the influx of calls. ----- Original Message ----- From: "Carlos Alcantar" <carlos at race.com> To: "VoiceOps" <voiceops at voiceops.org> Sent: Wednesday, May 5, 2010 5:50:17 PM GMT -07:00 US/Canada Mountain Subject: [VoiceOps] American Idol 800 Numbers So last night I was looking around our calls flowing thru our switch noticed a big spike in calls going to toll free numbers figured out it was American idol. I started digging deeper and I noticed that none of these calls where getting a connected status back from American idol. I did some random test to the different numbers and confirmed was never getting a connection status back. I also went ahead and tested from an att / Verizon cell phones and in both cases the cell phone still saying calling while it was playing back the American idol msg. so if I?m reading everything that I have collected correctly American idol is basically using our resources without having to compensate all the different carries for the calls. Anyone else seeing this? Carlos Alcantar Race Telecommunications, Inc. 101 Haskins Way South San Francisco, CA 94080 P: 650.649.3550 x143 F: 650.649.3551 E: carlos *@* race.com _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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American Idol 800 Numbers
by carlos＠race.com May 5, 2010

May 5, 2010

8664365706 8664365707 8664365708 8664365709 8664365710 -----Original Message----- From: Paul Timmins [mailto:paul at timmins.net] Sent: Wednesday, May 05, 2010 5:54 PM To: Carlos Alcantar Cc: VoiceOps Subject: Re: [VoiceOps] American Idol 800 Numbers Do you have the numbers handy?

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Difference between ITP and ITP-L
by Albert.Etsebeth＠is.co.za May 5, 2010

May 5, 2010

Hi All Can anyone explain to me what the operational difference is between Cisco ITP and Cisco ITP-L Thanks Albert Please note: This email and its content are subject to the disclaimer as displayed at the following link http://www.is.co.za/legal/E-mail+Confidentiality+Notice+and+Disclaimer.htm. Should you not have Web access, send a mail to disclaimers at is.co.za and a copy will be emailed to you.

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Issues Terminating to Comcast
by cpena＠ststelecom.com May 5, 2010

May 5, 2010

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PGW 2200 (9.8.1) and ITP configuration assistance
by Albert.Etsebeth＠is.co.za May 5, 2010

May 5, 2010

Hi All Is there anyone currently using PGW2200 and ITP for SS7 signaling that can assist me with some design and configuration examples. Thanks Albert Please note: This email and its content are subject to the disclaimer as displayed at the following link http://www.is.co.za/legal/E-mail+Confidentiality+Notice+and+Disclaimer.htm. Should you not have Web access, send a mail to disclaimers at is.co.za and a copy will be emailed to you.

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Trouble calling 212 areacode
by ujjval＠simplesignal.com May 4, 2010

May 4, 2010

Anyone having problems completing calls to 212 areacode? Ujjval Karihaloo

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