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Directory Assistance
by Adam.Vocks＠cticomputers.com Oct. 30, 2015

Oct. 30, 2015

For a small CLEC what are some options for getting some of our customers to directory assistance? Got a few customers who must still dial 411 and I don't know where to send those calls. Thanks! Adam Vocks CTI Fiber

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Directory Assistance
by RGarcia＠onvoy.com Oct. 29, 2015

Oct. 29, 2015

Onvoy does it.. Rick -------- Original message -------- From: Chris Boyd <cboyd at gizmopartners.com> Date: 29/10/2015 12:41 PM (GMT-07:00) To: voiceops at voiceops.org Subject: Re: [VoiceOps] Directory Assistance > On Oct 29, 2015, at 2:37 PM, Adam Vocks <Adam.Vocks at cticomputers.com> wrote: > > For a small CLEC what are some options for getting some of our customers to directory assistance? > > Got a few customers who must still dial 411 and I don?t know where to send those calls. I did a project a year or so back where we used KGB.com. Good people. ?Chris _______________________________________________ VoiceOps mailing list VoiceOps at voiceops.org https://puck.nether.net/mailman/listinfo/voiceops

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Free US DIDs to give-away
by universe＠truemetal.org Oct. 29, 2015

Oct. 29, 2015

Hi list, we have a couple hundreds of US DIDs in NY and LA to give-away for free due to an over-commitment. The available capacity is about 800 concurrent calls. Regards Markus

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2015 Softswitch
by rostvold＠gmail.com Oct. 28, 2015

Oct. 28, 2015

Currently managing a Netsapiens deployment, I can say that the platform includes all of these components today, with the exception of SMS/MMS integration. SMS/MMS, I am told, is scheduled for the next major release expected early Q1 2016. The other features you should be asking for are: 1. A robust geo-redundancy mechanism with support for 3 or more active nodes. 2. Tight SBC integration or an integrated SBC. 3. A flexible development team that takes input from its user community and can deliver on minor feature tweaks and major feature sets. I guarantee you will have new requests and requirements from customers if you poll them next year. You shouldn't be looking for a 2015 Softswitch, but a platform that can keep up with 2016, 2017, etc. We migrated from a Broadsoft deployment to Netsapiens 6 years ago and have never regretted the decision. > *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Colton > Conor > *Sent:* Wednesday, October 28, 2015 9:55 AM > *To:* voiceops at voiceops.org > *Subject:* [VoiceOps] 2015 Softswitch > > > > I am still on the search for a 2015 grade multi-tenant soft-switch. > Something that can compete with Vonage Business, Switch.co, and other newer > innovative phone services. > > > > Here are the requirements I am looking for, so if anyone knows of > something that fits this bill please let me know: > > > > 1. Has the ability to support SMS and MMS already. I am tired of so many > softswitch vendors saying they are adding SMS or MMS as a coming soon item. > It is 2015 people. SMS has been around since as long as I can remember. > Most of the large wholesalers (bandwidth.com, Level3) support SMS, and > some are supporting MMS. Not only should the softswitch support it, but > they should have some way to allow the user to send and view these > messages. > > > > 2. Supports call recording on both the inbound and outbound side. Should > be able to see call recording through the web interface. Web interface for > overall platform should be user friendly, and hopefully HTML5 based. > > > > 3. Supports Music on hold where you can upload multiple files. It can play > these files in random order like a radio station. > > > > 4. Supports the OPUS codec and VP8 for WebRTC capabilities. Hopefully > already has WebRTC capabilities. > > > > 5. Has a device provisioner where we can modify the XML files for each > device at the global, group, or seat level. So many of our customers have > special needs, and a one size fits all device template simply will not cut > it. We should be able to reboot phones remotely, and push firmware. > > > > 6. Built in faxing support. > > > > 7. Voice Quality Monitoring built in. Should show MOS scores, Jitter, > Packet Loss, for each call through the platform. > > > > 8. Busy Lamp field integration. > > > > 9. Some sort for mobile integration (beyond just call forwarding) for > mobile employees who don't want a desk phone. This can be apps for > smartphones, or something else. Most vendors say well our softswitch is SIP > compliant so you can use the 1000's of apps that support SIP already. That > will not cut it. > > > > 10. All the advanced features one would expect out of any modern hosted > PBX offering. Auto attendants, call forwarding, time of day rules, > voicemail to email, etc.. > > > > Does this simply not exist and I am asking for too much? Each of these are > things my clients are requesting for. > > >

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Disconnected numbers and SIP
by abalashov＠evaristesys.com Oct. 21, 2015

Oct. 21, 2015

An HTML attachment was scrubbed... URL: <https://puck.nether.net/pipermail/voiceops/attachments/20151020/b6780452/at…>

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Broadsoft to Netsapiens
by colton.conor＠gmail.com Oct. 21, 2015

Oct. 21, 2015

Wondering if anyone has made the transition from a Broadsoft platform to a Netsapiens platform? If so, was wondering what Broadsoft has if anything that Netsapiens does not? Overall I am very impressed with the Netsapiens platform, but I am unsure what is missing in their platform. Is there anything that Netsapiens does not do well that Broadsoft does or vice versa?

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Disconnected numbers and SIP
by abalashov＠evaristesys.com Oct. 20, 2015

Oct. 20, 2015

?Does ISUP have a code for this? Is it consistently signalled in the intermachine world?? What about Q.931? (Sorry for unintentional off-list replies. This list doesn't send a list Reply-To seemingly.) -- Alex?Balashov?|?Principal?|?Evariste?Systems?LLC 303?Perimeter?Center?North,?Suite?300 Atlanta,?GA?30346 United?States Tel:?+1-800-250-5920?(toll-free)?/?+1-678-954-0671 (direct) Web:?http://www.evaristesys.com/, http://www.csrpswitch.com/ Sent?from?my?BlackBerry.

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Edgewater 4750 loses config after reboot
by tritran＠cox.net Oct. 20, 2015

Oct. 20, 2015

Has anyone had this happened? I'm also seeing certain units losing access to the management interface. -- Tri Tran

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Polycom provisioning for a hosted PBX environment
by caalvarez＠gmail.com Oct. 16, 2015

Oct. 16, 2015

We don't sell/recommend Polycom, but we have quite a few customers coming to us from other VoIP carriers and they already have them. We have built a provisioning system that will use HTTP, and it works just fine, except we're not sure what the best way to secure it might be. The phones can do username/password, but then that means someone has to go put that into every single phone. From what we're able to find, there's no way for option 66 to assign this info permanently (meaning you can remove the option 66 settings after initial config). We don't think we can permanently leave option 66 in place because many customers have a mix of phones, and will need different settings for each type. Also we don't control their internal network, and forcing them to make a permanent change could be challenging. I'd love to hear how some of you in an ITSP/hosted environment are handling this.

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VoIPMonitor with Polycom Phones
by colton.conor＠gmail.com Oct. 14, 2015

Oct. 14, 2015

I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones. According to this Polycom page, With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly. - Transmit metrics in real time, or near real time, directly from the phone in the standard *RTCP-XR (IETF RFC 3611) format* - Publish metrics using the SIP PUBLISH method - Provide flexible reporting and alarming based on metric triggers and/or events - Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone http://www.polycom.com/products-services/voice/applications/voice-quality-m… My question is does VoIP Monitor collect and support the *RTCP-XR (IETF RFC 3611) format? *I can not seem to find any information claiming it does. I found another page saying the Polycom VQMon software also supports SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?

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