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Zhone MALC Dialplan help
by matthew＠corp.crocker.com Aug. 15, 2011

Aug. 15, 2011

Anyone running a Zhone MALC with SIP in the US? Could you send me a copy of your sip-dialplans? I'm having trouble getting a NANPA dialplan working. Thanks -Matt -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760

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VoiceOps Digest, Vol 26, Issue 6
by peeip989＠gmail.com Aug. 15, 2011

Aug. 15, 2011

Would email suffice? If so, you can use Emergency Zones group service. > > -----Original Message----- > From: voiceops-bounces at voiceops.org [mailto:voiceops-bounces at voiceops.org] > On Behalf Of Matthew S. Crocker > Sent: Friday, August 12, 2011 8:22 AM > To: VoiceOps at voiceops.org > Subject: [VoiceOps] 911 call notification in Broadworks. > > > > I have a customer that currently has a 911 call notification feature they > want to mimic on our Bworks switch. > > Currently when someone on the PBX calls 911 the call goes through to 911 > normally. The switch then generates a new call to the building security > office and plays a greeting 'Extension 1234 has called emergency service). > Building security can then react quickly to the emergency and be ready for > the police/fire/ambulance arrival. > > Does anyone have an idea how that can be configured on Bworks? > > -- > Matthew S. Crocker > President > Crocker Communications, Inc. > PO BOX 710 > Greenfield, MA 01302-0710 > http://www.crocker.com > P: 413-746-2760 > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > This message and any attachments are intended only for the use of the > addressee and may contain information that is privileged and confidential. > If the reader of the message is not the intended recipient or an authorized > representative of the intended recipient, you are hereby notified that any > dissemination of this communication is strictly prohibited. If you have > received this communication in error, please notify us immediately by e-mail > and delete the message and any attachments from your system. > > > >

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911 call notification in Broadworks.
by matthew＠corp.crocker.com Aug. 14, 2011

Aug. 14, 2011

I have a customer that currently has a 911 call notification feature they want to mimic on our Bworks switch. Currently when someone on the PBX calls 911 the call goes through to 911 normally. The switch then generates a new call to the building security office and plays a greeting 'Extension 1234 has called emergency service). Building security can then react quickly to the emergency and be ready for the police/fire/ambulance arrival. Does anyone have an idea how that can be configured on Bworks? -- Matthew S. Crocker President Crocker Communications, Inc. PO BOX 710 Greenfield, MA 01302-0710 http://www.crocker.com P: 413-746-2760

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Verizon strike
by David_Hiers＠adp.com Aug. 9, 2011

Aug. 9, 2011

Just got notice that this strike: http://abcnews.go.com/Technology/verizon-strike-2011-landline-workers-asked… Will delay L3 porting of VZN numbers for up to 30 days. David Hiers CCIE (R/S, V), CISSP ADP Dealer Services 2525 SW 1st Ave. Suite 300W Portland, OR 97201 o: 503-205-4467 f: 503-402-3277 ###Please note my email address is changing: ###from David_Hiers at adp.com ### to David.Hiers at adp.com This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system.

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Wholesale termination time-of-day routing
by abalashov＠evaristesys.com Aug. 6, 2011

Aug. 6, 2011

Our principal product offering is a proxy-based "Class 4" trunking / wholesale routing/accounting/billing platform. We are internally debating implementing time-of-day routing, and are curious to know if there is a use case for time-of-day routing on this level. This is a popular feature on on PBXs, for obvious reasons. However, what we want to know is whether it is thought useful in an intra-industrial termination trunking context. It seems to have little utility for those doing domestic LD in NANPA land. However, there are international providers that have peak/off-peak rates in certain jurisdictions. Our experience with it has been mainly in the UK, but perhaps there are others. Opinions appreciated. Thanks a lot! -- Alex -- Alex Balashov - Principal Evariste Systems LLC 260 Peachtree Street NW Suite 2200 Atlanta, GA 30303 Tel: +1-678-954-0670 Fax: +1-404-961-1892 Web: http://www.evaristesys.com/

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Inbound CNAM Delivery Providers
by kleclaire＠mywdt.com Aug. 3, 2011

Aug. 3, 2011

Hi All, We are currently looking into CNAM Delivery providers that can interop via SIP methods. Does anyone have any recommendations on vendors for this service and experiences with the data provided by the vendor? Thanks, Keith

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Letting a phone ring forever?
by carlos＠televolve.com Aug. 1, 2011

Aug. 1, 2011

We have a customer who has asked us to let his main line ring "forever" or at least five minutes. As a standard practice we forcefully hang up on an unanswered call at 90 seconds if the customer has turned off voicemail and auto-attendants. It seems wrong to let a line ring forever or even for minutes at a time, and I recall something in the back of my head about a traditional industry-standard limit. Your opinions requested. -- Carlos Alvarez TelEvolve 602-889-3003

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Helluva time with international
by d＠d-man.org July 29, 2011

July 29, 2011

We have a client who does sales in international locations and is constantly calling random countries. They are very sensitive to call quality. Countries called are generally in Europe, specifically lots of calls to France, Germany, Italy. We have been using a carrier whom gets 60%-70% ASR on each route and gave us three routes. The problem is that when calls fail on one route, sometimes there's a long delay before we get a failure code back. If we hangup quickly and move on to the next carrier, often the phone becomes "busy" because the first attempt was actually completing, just slowly. Sometimes we also get improper early media. So waiting for a response is hit/miss on speed, and not waiting for a response is hit/miss on call completion/quality. We're only doing $500-1,000 in international right now per month. I'm looking for a reliable carrier to move this traffic to. I was looking at PacWest for this. We're too low on $s to go direct to Global Crossing. I'm hyper-sensitive to running through extra media servers for no reason ? I want the RTP stream to go direct to the final carrier if possible. I wonder if anyone can make a recommendation on whom I can use? Or how I might get access to iBasis / Global Crossing routes directly in terms of RTP? I don't meet their minimums yet. - Darren

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Letting a phone ring forever?
by carlos＠televolve.com July 26, 2011

July 26, 2011

That's an interesting and useful suggestion. This customer is a local service company so nearly all calls are local, not toll. I've seen no evidence that he's using any sort of ring group with another carrier, as we hold all of his published numbers and nothing odd shows up in the logs. Jasper van Beusekom wrote: > > > Carlos Alvarez wrote, on 7/26/2011 3:32 PM: >> and made us remove the one we had implemented before (answer, tell the >> caller to please hold, then ring all his phones again). > > I suppose you could answer just to play your own ring tone, without the > prompt, but that is misleading to the caller who is starting to pay. > > The only theory I can think of is if he has you as part of a ring group > at some other provider. If you handle the call, that will impact the > other members of the parent ring group. > > Jasper -- Carlos Alvarez TelEvolve 602-889-3003

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AT&T Wholesale TF Origination and Termination contact
by compuwizz＠gmail.com July 23, 2011

July 23, 2011

Does anyone have a sales contact that they can share for AT&T Wholesale SIP? I haven't been able to find a contact on the AT&T website to call. Thanks! Jared Geiger

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