- VoiceOps - lists.voiceops.org

Market Leaders?
by voiceops＠ics-il.net June 23, 2021

June 23, 2021

Does anyone other than ShareTracker have data on market share? I saw this page when looking for something else. https://sharetracker.com/bandwidth-inteliquent-level3-and-peerless-tops-amo… It didn't seem right that Bandwidth had more of the market than Inteliquent and Level 3 (and potentially Vonage and Twilio) combined. That lead me to doubt everything else in the report. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

4 5

TNS Sales Contact
by voiceops＠ics-il.net June 23, 2021

June 23, 2021

Do any of you have a sales contact at TNS? I'm an existing customer, but I'd like to talk to them about their Metaswitch Robocall integration service. I filled out the form on their web site, but nada. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

2 2

Fwd: Reassigned Numbers Database (RND) June 21, 2021 Webinar
by calvin.ellison＠voxox.com June 21, 2021

June 21, 2021

---------- Forwarded message --------- From: Support Reassigned <support at reassigned.us> Date: Wed, Jun 9, 2021, 11:23 Subject: Reassigned Numbers Database (RND) June 21, 2021 Webinar To: Support Reassigned <support at reassigned.us> [image: Logo Description automatically generated] Date: June 7, 2021 Subject: Reassigned Numbers Database (RND) June 21, 2021 Webinar To: Callers/Caller Agents interested in using the RND system ***** The RND Administrator will be hosting a webinar event on June 21, 2021 (2:00 pm -3:30 pm Eastern) for those interested in learning about using the RND as well as participating in a beta trial during the period of July 1-September 30, 2021. Callers and Caller Agents who use the RND can avoid calling consumers with potentially reassigned numbers and to comply with regulatory requirements. The webinar will address the purpose of the RND including a general overview of the online system, a review of the methods for querying telephone numbers, and a short demo. Further information including an Agenda and User Query Guide will be sent prior to the Webinar; this information will also be posted to https://www.reassigned.us/ The logistics are as follows: Zoom Webinar. When: June 21, 2021 2:00 PM Eastern Time Register in advance for this webinar: https://somos.zoom.us/webinar/register/WN_J__s39eKT3WdJlyF-y3Aww After registering, you will receive a confirmation email containing information about joining the webinar. If you have any questions, please contact us at support at reassigned.us <support at reassigned.uso> or call us at 1-833-763-2366.

3 3

Requirements for the Re-assigned Number Database - MUST register by October 2021!
by marylou＠backuptelecom.com June 21, 2021

June 21, 2021

As promised in my last e-mail, here's information on the Re-Assigned Number Database that EVERY voice carrier MUST register for and REPORT their disconnected phone numbers in. If you have less than 100,000 subscribers you are NOT EXEMPT - you only have until OCTOBER 15, 2021 to register AND start reporting! What is the RND Database? The FCC's Reassigned Numbers Database (RND) is designed to prevent a consumer from getting unwanted calls intended for someone who previously held their phone number. Callers can use the database to determine whether a telephone number may have been reassigned so they can avoid calling consumers who do not want to receive the calls What are the requirements for Service Providers? Record-keeping requirement: As of July 27, 2020, service providers are required to maintain records of the most recent date that each phone number assigned to one of their subscribers was permanently disconnected. Small business service providers (those providers with 100,000 or fewer domestic retail subscribers) had until January 27, 2021, to comply with the record maintenance rule. Aging requirement: As of July 27, 2020, all service providers are required to age telephone numbers for at least 45 days after permanent disconnection prior to reassignment. Reporting requirement: As of April 15, 2021, and recurring on the 15th of every month, service providers must report permanent disconnections of their subscribers' telephone numbers to the Reassigned Numbers Database Administrator (RNDA). Small business service providers (those service providers with 100,000 or fewer domestic retail subscribers) have until October 15, 2021, to comply with this reporting requirement. Please make sure you sign up and start reporting! MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111

1 2

Suicide Hotline compliance requirements for ALL VOICE CARRIERS !
by marylou＠backuptelecom.com June 18, 2021

June 18, 2021

Just wanted to give everyone a heads up that ALL VOICE carriers who operate in the NPAs / states on the attached list are required to comply with the 5 milestones NANPA has established to implement the new 3 digit dialing code for the National Suicide Prevention Hotline (988). NANPA's first step in implementing the 988 hotline is to establish mandatory 10 digit dialing for all areas of the country. This only affects 82 NPAs in 36 states because areas that have multiple NPAs already have mandatory 10 digit dialing. If you have any voice customers in these 82 NPAs, you are not only required to send out 2 customer notices and meet the 3 technical milestones. You are required to report your progress to NANPA! Attached is the list of the NPAs affected and the milestone guide which I pulled from NANPAs website. There are a lot of changes happening in the next few months with STIR/SHAKEN, the Suicide Prevention Hotline, and the Re-assigned Numbers Database so I just want to make sure everyone knows that they need to do something for each one. (I'll be sending out a separate e-mail with details on the requirements for the Re-assigned Number Database). MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111

1 0

Call Quality
by voiceops＠ics-il.net June 17, 2021

June 17, 2021

I've heard a variety of complaints and concerns over the years about call quality. How are these quality issues introduced? As long as pipes and equipment aren't overloaded, where is a quality issue to come from? Obviously, the closer you are to the handsets, the less opportunity there is for issues. What else is there to take into account? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

12 26

Multiple Tandems Per LATA
by voiceops＠ics-il.net June 15, 2021

June 15, 2021

When your service area is taken care of by one tandem in the LATA, do you connect to the other tandems in your LATA? Currently I just send anything that's not on my single tandem (or my direct connections) to my interLATA termination. How common is that? It's pricey to build out to the other tandem. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

2 3

LERG Access
by voiceops＠ics-il.net June 15, 2021

June 15, 2021

Those of you that have LERG access, what do you have? I've ran this network for a few years without it. I'm assuming I'm missing something I should have. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

2 1

Programs to analyze CDRs
by marylou＠backuptelecom.com June 15, 2021

June 15, 2021

I have a client looking for recommendations on software programs to analyze their CDRs. They need one that will determine the percent of traffic by type: Local IntraLATA/IntraState, IntraLATA/Interstate, InterLATA/Interstate Any information on programs and what you like / dislike about them would be helpful! MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796-1111

2 1

USF is 33.4% for 2Q2021
by beckman＠angryox.com June 14, 2021

June 14, 2021

Um. Wow. This is crazy. Why is it 33.4%??? 2 years ago it was 18.8%. This is DOUBLE! Will it stop increasing? Go back down? Are we doomed? Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com http://www.angryox.com/ ---------------------------------------------------------------------------

16 25