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How to port out a google voice number from a locked Gmail account
by neimanpinchas＠gmail.com March 22, 2023

March 22, 2023

Hi My sister asked me where I could help her with the following situation. She ported her landline phone to google voice a few years ago, and forwarded it to a cell phone, as well as provided the google voice number as the account recovery phone number. Some time in between (that was long before COVID, she lost access to the google account in questions, when some is try to log in google says that we locked your account due to suspicious activity, although the username and password are correct (and the same computer is being used) its asking to receive a SMS on the recovery number==the google voice number locked within the account. Basically left the keys in the car.. Although Google does not have a process to restore such an account, I am thinking since this number came originally from a landline and the bills are still available, if it's possible to force Google to port out the number against their policy through some legal process. What would be the process, if any -- *Pinchas S. Neiman* Software Engineer At ESEQ Technology Corp. 845.213.1229 #2

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Rate Center Geodata
by calvine＠gmail.com March 20, 2023

March 20, 2023

Is there an authoritative source for rate center latitude and longitude? Is there a free source for this data? I'm aware that BIRRDS/LERG has the Switch CLLI coordinates, but I don't know if the rate center virtual coordinates are also there. NANPA said, "NANPA doesn?t have this information. We suggest you check with a vendor who creates rate center maps, but we can?t recommend one." Is rate center data centralized, or invented by carriers and 3rd parties?

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Call recording and single party versus all party consent states
by caalvarez＠gmail.com March 19, 2023

March 19, 2023

Our servers are in AZ. We have customers who are based in AZ, but also have satellite locations in CA and other all-party consent states. I believe that in the case of a CA caller reaching an employee in CA, then that state?s laws would apply. Does anyone here know for sure? Does it matter if the DID is AZ based or CA based?

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Off-Net Numbers
by voiceops＠ics-il.net March 17, 2023

March 17, 2023

Historically, we used multiple entities to get us off-net numbers. Who, what, when, I don't know. I have off-net numbers configured in my Metaswitch where I don't know who our upstream was, if we still have them, who they belonged to, etc. I can easily figure out what CLEC has them now, but we all know that there was probably someone between me and them, I just don't know who. Is there any likelihood of being able to determine that? I assume the different CLECs that "own" these numbers are not going to tell me who their reseller was, for me to then follow up with. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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Neustar SOA Archives
by voiceops＠ics-il.net March 17, 2023

March 17, 2023

How many of you are still using Neustar SOA? Any better ways of getting this information? After some personnel changes, we're cleaning up our systems. Things haven't been maintained properly over the years. We're going through disabled (but not ported away or deleted) numbers in Metaswitch to see what their fate should be. I ran an SV search for all ported out numbers, exported to Excel, and then had my staff compare that to what we had configured in Metaswitch, along with seeking their recommendation as to whether we set it to ported out, keep it as-is, or delete the entry entirely. That recommendation would be with our guidance as to when to do what. I spot checked their recommendations and found some messes. One of which is that the SOA export just managed to skip one line from 2018, so that was fun. Another is that a number that a former customer had doesn't show up on that list for ported out, but does show up on the ported in list. When I do an SV Query, it shows up as someone else. How can that be congruent? Is there a way to get more that current and 1st prior? Is the SV search supposed to include everyone that ported away from us, or just those that had us as their first prior carrier? I'd like to not have them issue an SV query for each potentially ported away number. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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Bell Canada wholesale SIP outage?
by jbilyk＠gmail.com March 9, 2023

March 9, 2023

Hello, Currently, we cannot register trunks or receive calls on TNs on Bell Canada wholesale SIP service. Their support portal is also down. Anyone have any insights into the outage? Jeff

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Wireless Canada Porting, the CRTC, and the Stupid Process
by beckman＠angryox.com Feb. 24, 2023

Feb. 24, 2023

I'm finding that Canada Ports, due to the CRTC actions, are increasingly costly. In November 2021, without much notice to the industry AFAICT, the CRTC changed the process for Wireless Canada Ports: - Upon receiving a Port Out Request, the Losing Carrier sends an SMS to the End User - The End User has 90 minutes to reply affirmatively to the SMS - If they fail to do so, the Port Request is automatically canceled For most Canada carriers I can find, they seem to charge you both to submit the Port Request, and then to Cancel the Port Request. Add to this what happens when the End User is NOT PHYSICALLY in Canada. - MAYBE the Canada Carrier is able to indicate when they send the Port Request to the Losing Carrier - Customer must be notified to start calling the Losing Carrier, but we all might not know when the 90 minute clock starts/started - Customer MUST call LSP to approve Port - Sometimes they are on hold longer than the 90 minute window - The SMS is sent from a Canada-only Short Code, so even if they can receive it while roaming, the roaming carrier does not know how to route the SMS destination back to the LSP for approval Overall I give the CRTC an F for this process. What are others here doing for Canada Ports? Are the costs similar to what I'm finding, USD$3-6 per TN, USD$3-6 to cancel the order, then another USD$3-6 to resubmit? Is there a carrier that does this extremely well? Must be automated too. Is it just exponentially more expensive when the End User cannot gain approval on the first Request? I'm also finding that getting a webhook or notification when the request is actually sent to the LSP is also difficult, and so notifying the End User of when to call is also difficult/impossible. Beckman --------------------------------------------------------------------------- Peter Beckman Internet Guy beckman at angryox.com https://www.angryox.com/ ---------------------------------------------------------------------------

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New Hosted PBX Platform?
by voiceops＠ics-il.net Feb. 18, 2023

Feb. 18, 2023

We have been using 3CX for our hosted PBX platform. It's come time for us to find something else. I chose 3CX at the time because it had the best user-facing UI. I've had a lot of platforms suggested to me by other ISPs, but I thought I'd come here to see what you all have to say. 3CX didn't scale well, but that was secondary to having a product that customers found easy to learn and easy to use. We currently use Metaswitch and are considering adding their Max UC, but have open minds at this time. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com

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Passing the Voiceops torch
by David.Hiers＠cdk.com Feb. 15, 2023

Feb. 15, 2023

Hello everyone, It's honestly been an honor and a pleasure to have played my role in our industry. What started out as me trying to find some smart people that'd let me copy off their homework turned into a thriving community of professionals. I extend my heartfelt thanks to Mike and the room full of people that tossed their hats in the ring to help keep Voiceops running. I might have started it, but the true value of Voiceops came from everyone else. Best wishes to all, David -----Original Message----- From: Mike Johnston <mjohnston at wiktel.com> Sent: Tuesday, February 14, 2023 5:01 PM To: VoiceOps <voiceops at voiceops.org> Cc: Hiers, David <David.Hiers at cdk.com> Subject: [EXTERNAL] Re: [VoiceOps] Passing the Voiceops torch Caution: External email - Please use caution opening links and attachments from external senders On January 2, 2023, David Hiers wrote: > Hi everyone, > > Thank you all for your contributions to voiceops over the years, you > quite literally make the voiceops distro what it is. > > With the coming of 2023, it?s about time to pass the voiceops torch to > the next generation. If you?d like to pick up the domain name and > such, please contact me off list. > > Happy New Year to all, > > David Hiers The torch has been passed. David has transferred the voiceops.org domain name over to me, and I am now hosting the DNS and landing page on $DAYJOB servers. The actual mailing list is still hosted at puck.nether.net. And thank you, David, for your years of work to the voiceops list. Much of what we do is so niche, it can be hard to find the resources we need anywhere else. Just look at the DTMF thread from yesterday! So let's all give a big thanks to David! I'll leave you with a few quotes from way way back in the archives. On July 30, 2009, David Hiers wrote: > "Mr. Watson -- come here -- I want to see you." On August 5, 2009, Mark R Lindsey wrote: > At IPTComm a couple of years ago, Jonathan Rosenberg stood up and said > the big problem was the walled gardens that are telcos and ITSPs. We > carriers just aren't passing traffic via VoIP. Even Cisco customers > aren't passing traffic within their own company; you'd have a BTS over > here and a BTS over there, owned by the same Cable MSO, passing > traffic via ISUP. That was back in 2009. That is, sadly, still the case for many telcos, both large and small. And here are some excellent words from anorexicpoodle, written on October 21, 2009: > Since we, collectively, are steering one of the industries driving up > individual utilization of the IPV4 address space as well as being one > of the most sensitive to NAT which is the only way through which IPV4 > has been sustained as long as it has; it seems like a worthy exercise > to discuss our own, and the industries preparedness to adopt IPV6. > > Has anyone out there had any experience using any of the open source > platforms (OpenSIPS, Asterisk, SIPPY etc) with native IPV6? It seems > like these projects are the best equipped right now to handle this > move since they rely heavily on the network stack of the underlying OS. > > Are there any endpoints or other CPE that anybody has had luck getting > to work over native IPV6? > > So far I am unaware of any carrier grade (meaning it costs a lot of > money) softswtch platforms that are ready for this, or seem like they > would be without a multi-year effort. Anybody out there that can > enlighten us on this one? Sincerely, Mike Johnston

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Passing the Voiceops torch
by David.Hiers＠cdk.com Feb. 14, 2023

Feb. 14, 2023

Hi everyone, Thank you all for your contributions to voiceops over the years, you quite literally make the voiceops distro what it is. With the coming of 2023, it's about time to pass the voiceops torch to the next generation. If you'd like to pick up the domain name and such, please contact me off list. Happy New Year to all, David Hiers David.hiers at cdk.com<mailto:David.hiers at cdk.com>

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