- VoiceOps - lists.voiceops.org

SLA and yealink
by rakeshunni＠gmail.com Oct. 25, 2012

Oct. 25, 2012

Hi guys On Broadworks, there are 8 users in a group and they all have Yealink T26P. There is a requirement all 8 users should be able to pickup call for other 7 users using individual buttons. But this Yealink phone has only 3 lines but have 10 memory keys, is there a way we can tweak and use memory keys for registration and use SLA with these keys for every other 7 users? If i want to use BLF, how can i configure multiple list URIs on a single user? Because i want individual buttons to monitor every other user. the only possible way i see is monitor all 7 other users on a single BLF uri and create a BLF List uri for every user to monitor other users? What do you think? Hope all of this makes sense :o) cheers! -- Rakesh

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Direct CLEC interconnect - taking the plunge
by jay＠west.net Oct. 23, 2012

Oct. 23, 2012

We are a regional hosted VoIP provider in California. We started as an ISP and moved into becoming a CLEC offering VOIP. As is probably the case with most, we started buying DIDs from wholesale carriers as SIP trunks. The majority of our customers are within a single LATA with a large minority in an adjoining one. We are investigating the feasibility of direct interconnect with the RBOC/ILEC via SS7. I'm interested in pointers/gotchas as well as recommendations of a consultant to help us navigate the maze, both from a political and technical standpoint. Suggestions as what not to do or who not to hire are also welcome. Please feel free to respond on-list or off as you feel appropriate. --

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SIP and/or Skinny call packet capture system
by voiceops＠slakos.com Oct. 23, 2012

Oct. 23, 2012

Hello All - We are looking for the System that would allow us to scale our capture capabilities. We are using Wireshark now for both protocols and rtp which become increasingly taxing on the operation. If anyone went trough evaluation of the products recently and willing to share a few sentences about it or suggestion, I would greatly appreciate. Feel free to provide contact information for vendors of preference - off the list. Regards

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Small contact center / order taking
by orenyny＠gmail.com Oct. 23, 2012

Oct. 23, 2012

Hello, I am looking for a small contact center, order taking service. Andy recommendation is appreciated. Thanks, Oren

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311 on Level 3
by EWieling＠nyigc.com Oct. 22, 2012

Oct. 22, 2012

Our account rep is saying that Level 3 does not support 311 calling. 311 is "Non-Emergency Police and Other Governmental Services". NYC uses it. Does anyone out there use 311 on Level 3 TNs? I just want to confirm our sales rep is correct.

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where to find available dark fiber maps and info
by eric.fort＠gmail.com Oct. 22, 2012

Oct. 22, 2012

I'm presently looking into the feasibility of bringing connectivity and bandwidth into undeserved rural markets and looking for places where dark fiber may already be accessable and available. Thus far in speaking with carriers it seems many if not most of them do not want to bother breaking into / breaking out unused dark fiber on their routes and only seem to know of their own routes but not the routes of others. Wheonsultingre can I find maps and such of where dark fiber exists, and who to negotiate with for it's use. I'm looking at / for both long haul routes that would give access into major NAPs & MAEs but also fiber laid around various (rural) towns and for instance between various tandems. Thanks, Eric Fort FortConsulting

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Canadian TFN Calls
by shripald＠gmail.com Oct. 19, 2012

Oct. 19, 2012

Hi all, I have an issue that seems to have arisen (perhaps recently), that i'm unsure of how to resolve. We have a few customers in the Toronto, ON area where the outgoing CLID set as a Toronto TN (sourced from bandwidth.comi believe). when these customers dial canadian Toll Free numbers, the TFN provider rejects the call. we send these calls our our level3 EVT trunk. Level 3 states that they only support canadian TN's calling Canadian TFN's as "best effort". we have the same issue sending the calls out Bandwidth, where they might likely send the call out Level3 as well. we have the same issue sending the calls out windstream. has anyone seen this issue as well? i'm going to try a few more carriers. thanks, shri

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Canadian TFN Calls
by shripald＠gmail.com Oct. 19, 2012

Oct. 19, 2012

oops, didn't finish my though. i'm assuming there is no way to differentiate between a US TFN and CANADIAN TFN right? thanks srhi On Oct 19, 2012, at 11:28 AM, Shripal Daphtary <shripald at gmail.com> wrote: > there's no way to differ > > On Fri, Oct 19, 2012 at 10:25 AM, Shripal Daphtary <shripald at gmail.com> wrote: > Thanks. I'm actually working with Primus Canada and I have inbound trunks with them now. > > > > Sent from my mobile device. > > On Oct 19, 2012, at 10:05 AM, Jared Geiger <jared at compuwizz.net> wrote: > > > On Fri, Oct 19, 2012 at 9:23 AM, Shripal Daphtary <shripald at gmail.com> wrote: > >> Hi all, I have an issue that seems to have arisen (perhaps recently), that > >> i'm unsure of how to resolve. We have a few customers in the Toronto, ON > >> area where the outgoing CLID set as a Toronto TN (sourced from bandwidth.com > >> i believe). when these customers dial canadian Toll Free numbers, the TFN > >> provider rejects the call. we send these calls our our level3 EVT trunk. > >> Level 3 states that they only support canadian TN's calling Canadian TFN's > >> as "best effort". > >> > >> we have the same issue sending the calls out Bandwidth, where they might > >> likely send the call out Level3 as well. > >> we have the same issue sending the calls out windstream. > >> > >> has anyone seen this issue as well? i'm going to try a few more carriers. > >> > >> thanks, > >> > >> shri > >> > >> _______________________________________________ > >> VoiceOps mailing list > >> VoiceOps at voiceops.org > >> https://puck.nether.net/mailman/listinfo/voiceops > > > > Hi Shri, > > > > Yes we see this a lot. The frustrating part is when the carrier > > doesn't give a 503 but instead plays a recording. We usually have good > > luck by first sending the call to our Peerless Networks trunks and > > then if they can't terminate it, they do 503 it and then we try 360 > > Networks (Onvoy Voip360). This has given us the best results. > > > > Carriers that we've tested that tend to play a message are O1 > > Communications and Hypercube, > > > > I've been told in Canada many carriers have to pay to terminate the > > Toll Free traffic reliably. I would suggest talking to Primus Canada > > to see if they can help you out. > > > > ~Jared > > _______________________________________________ > > VoiceOps mailing list > > VoiceOps at voiceops.org > > https://puck.nether.net/mailman/listinfo/voiceops >

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Number Mangement
by nick＠flhsi.com Oct. 18, 2012

Oct. 18, 2012

Just curious if anyone was aware of a web based number management system. Just something we could use to help us keep track of where our assigned numbers are used. Something PHP would be prefered. Nick Olsen Network Operations (855) FLSPEED x106

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SIP trunks to a Zultys MX250 anyone?
by ssrinivasan＠telesphere.com Oct. 16, 2012

Oct. 16, 2012

I have a customer opportunity to deliver SIP trunks to a Zultys MX 250 IP PBX. In the world of IP PBXs, that name is not one I run in to a lot. Does anyone have experience with this box? SIP implementation quality? If you have done this, any obvious, basic issues? My SIP delivery mechanism would be via ACME Packet. Thanks, SANJAY SRINIVASAN | Anywhere (480) 385-7062 | Fax (480) 385-7007 | ssrinivasan at telesphere.com<mailto:ssrinivasan at telesphere.com> Telesphere | 9237 E. Via de Ventura, Ste 250 | Scottsdale, AZ 85258<http://maps.google.com/maps?f=q&q=9237%20E.%20Via%20de%20Ventura,%20Ste%202…> [cid:image001.jpg at 01CDAB95.0F011B60]<mailto:features at telesphere.com> [cid:image002.jpg at 01CDAB95.0F011B60]<http://www.telesphere.com/> [cid:image003.png at 01CDAB95.0F011B60]<http://www.facebook.com/telesphere> [cid:image004.png at 01CDAB95.0F011B60]<http://www.twitter.com/telesphere> [cid:image005.png at 01CDAB95.0F011B60]<http://www.linkedin.com/companies/telesphere> [cid:image006.png at 01CDAB95.0F011B60]<http://www.youtube.com/user/telesphere> This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Telesphere.

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