- VoiceOps - lists.voiceops.org

Looking for hosted IVR service provider
by carlos＠televolve.com Sept. 30, 2012

Sept. 30, 2012

We have a customer who wants to do outbound calling with IVR for surveying purposes. We don't want to support an IVR application ourselves nor do we want the short ACD calling on our network. They've asked me to recommend some companies who can do this. Since the need is for surveys, not selling, no "press 1" type service is needed however they need some powerful capabilities for question skipping based on responses and randomizing response order. Their needs aren't huge, probably 10 concurrent when they have a project running and 5000-10000 total dials. -- Carlos Alvarez TelEvolve 602-889-3003

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UNIFIED COMMUNICATIONS FB LAUNCH
by abalashov＠evaristesys.com Sept. 30, 2012

Sept. 30, 2012

People like you are an insult to CCIE Voice holders everywhere.? -- Alex -- Sent from my Samsung mobile, and thus lacking in the refinement one might expect from a proper keyboard. Alex Balashov - Principal Evariste Systems LLC 235 E Ponce de Leon Ave Suite 106 Decatur, GA 30030 Tel: +1-678-954-0670 Web: http://www.evaristesys.com/Mohit Grover <micky at outlook.com> wrote:Hello Guys, Hope you're doing well, For more Info. about Unified Communications Products & Services, Follow the Link: https://www.fb.com/UnifiedTechnology or JOIN OUR COMMUNITY on FB as well. https://www.FB.com/groups/Unified.Communications/ YOUR EFFORTS WILL BE APPRECIATED. Thanks: Mohit Grover CCIE VOICE # 35961 > From: voiceops-request at voiceops.org > Subject: VoiceOps Digest, Vol 39, Issue 21 > To: voiceops at voiceops.org > Date: Sun, 30 Sep 2012 12:00:03 -0400 > > Send VoiceOps mailing list submissions to > voiceops at voiceops.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/voiceops > or, via email, send a message with subject or body 'help' to > voiceops-request at voiceops.org > > You can reach the person managing the list at > voiceops-owner at voiceops.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of VoiceOps digest..." > > > Today's Topics: > > 1. COMPANY TO WORK WITH (Mohit Grover) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 29 Sep 2012 16:27:22 +0000 > From: Mohit Grover <micky at outlook.com> > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > Subject: [VoiceOps] COMPANY TO WORK WITH > Message-ID: <COL002-W51662999E4AE08A0F2D8C6A9810 at phx.gbl> > Content-Type: text/plain; charset="iso-8859-1" > > ______________________________________________________________________________________________ > Hello Ryan, > Yeah, I think you should go with Microsoft or its channel partners. > follow the links for more information about MS partners> > > _______________________________________________ > https://partner.microsoft.com/ > https://partner.microsoft.com/global/program > _______________________________________________ > > Thanks: > Mohit Grover > CCIE Voice # 35961 > _______________________________________________ > > From: voiceops-request at voiceops.org > > Subject: VoiceOps Digest, Vol 39, Issue 20 > > To: voiceops at voiceops.org > > Date: Sat, 29 Sep 2012 12:00:02 -0400 > > > > Send VoiceOps mailing list submissions to > > voiceops at voiceops.org > > > > To subscribe or unsubscribe via the World Wide Web, visit > > https://puck.nether.net/mailman/listinfo/voiceops > > or, via email, send a message with subject or body 'help' to > > voiceops-request at voiceops.org > > > > You can reach the person managing the list at > > voiceops-owner at voiceops.org > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of VoiceOps digest..." > > > > > > Today's Topics: > > > > 1. Office 365 - Voice Services? (Ryan Finnesey) > > > > > > ---------------------------------------------------------------------- > > > > Message: 1 > > Date: Sat, 29 Sep 2012 01:28:23 +0000 > > From: Ryan Finnesey <ryan at finnesey.com> > > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > > Subject: [VoiceOps] Office 365 - Voice Services? > > Message-ID: > > <3CD5C9B8E677CE45AF0E1EB95AA4EF5822596BF3 at BLUPRD0511MB401.namprd05.prod.outlook.com> > > > > Content-Type: text/plain; charset="us-ascii" > > > > Can anyone recommend a company to work with to add voice services to Office 365? > > > > Cheers > > Ryan > > > > > > > > > > > > ------------------------------ > > > > _______________________________________________ > > VoiceOps mailing list > > VoiceOps at voiceops.org > > https://puck.nether.net/mailman/listinfo/voiceops > > > > > > End of VoiceOps Digest, Vol 39, Issue 20 > > **************************************** > >

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COMPANY TO WORK WITH
by micky＠outlook.com Sept. 29, 2012

Sept. 29, 2012

______________________________________________________________________________________________ Hello Ryan, Yeah, I think you should go with Microsoft or its channel partners. follow the links for more information about MS partners> _______________________________________________ https://partner.microsoft.com/ https://partner.microsoft.com/global/program _______________________________________________ Thanks: Mohit Grover CCIE Voice # 35961 _______________________________________________ > From: voiceops-request at voiceops.org > Subject: VoiceOps Digest, Vol 39, Issue 20 > To: voiceops at voiceops.org > Date: Sat, 29 Sep 2012 12:00:02 -0400 > > Send VoiceOps mailing list submissions to > voiceops at voiceops.org > > To subscribe or unsubscribe via the World Wide Web, visit > https://puck.nether.net/mailman/listinfo/voiceops > or, via email, send a message with subject or body 'help' to > voiceops-request at voiceops.org > > You can reach the person managing the list at > voiceops-owner at voiceops.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of VoiceOps digest..." > > > Today's Topics: > > 1. Office 365 - Voice Services? (Ryan Finnesey) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 29 Sep 2012 01:28:23 +0000 > From: Ryan Finnesey <ryan at finnesey.com> > To: "voiceops at voiceops.org" <voiceops at voiceops.org> > Subject: [VoiceOps] Office 365 - Voice Services? > Message-ID: > <3CD5C9B8E677CE45AF0E1EB95AA4EF5822596BF3 at BLUPRD0511MB401.namprd05.prod.outlook.com> > > Content-Type: text/plain; charset="us-ascii" > > Can anyone recommend a company to work with to add voice services to Office 365? > > Cheers > Ryan > > > > > > ------------------------------ > > _______________________________________________ > VoiceOps mailing list > VoiceOps at voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > End of VoiceOps Digest, Vol 39, Issue 20 > ****************************************

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XO audio issues in Chicago?
by BrooksB＠convergedsystems.com Sept. 27, 2012

Sept. 27, 2012

We've had multiple customers report one-way audio or complete lack of audio on XO services (ingress and egress) all across Chicago this morning. Can anyone else confirm? Brooks Bridges | Director of Engineering Direct Tel: 847.440.8637 | Direct Fax: 224.420.3147 Immediate Nationwide Service & Support: 877.598.3999 Email: brooksb at convergedsystems.com<mailto:brooksb at convergedsystems.com> | Website: www.convergedsystems.com [Description: cid:image005.png at 01CD8C22.313BC5F0] CONFIDENTIALITY AND PROPRIETARY INFORMATION NOTICE: This email including attachments, is covered by the Electronic Communications Privacy Act (18 U.S.C. 2510-2521) and contains confidential information belonging to the sender which may be legally privileged. Nothing contained in this message or in any attachment shall constitute an Electronic Signature or be given legal effect under 44 U.S.C. 3504 Sec. 1707. The information is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of the contents of this information is strictly prohibited. If you have received this electronic transmission in error, please immediately notify us by phone or arrange for the return of the transmitted information to us. CONFIDENTIALITY AND PROPRIETARY INFORMATION NOTICE: This email including attachments, is covered by the Electronic Communications Privacy Act (18 U.S.C. 2510-2521) and contains confidential information belonging to the sender which may be legally privileged. Nothing contained in this message or in any attachment shall constitute an Electronic Signature or be given legal effect under 44 U.S.C. 3504 Sec. 1707. The information is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or the taking of any action in reliance of the contents of this information is strictly prohibited. If you have received this electronic transmission in error, please immediately notify us by phone or arrange for the return of the transmitted information to us.

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MVNO
by orenyny＠gmail.com Sept. 26, 2012

Sept. 26, 2012

Hello, Does anybody on the list has a recommendation on how to go about becoming an MNVO. Do you have any recommendation of an MVNA to use? Any input is appreciated. Thanks, Oren

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CALEA Vendors?
by clintm＠ringcentral.com Sept. 24, 2012

Sept. 24, 2012

Hello out there, Can anyone on this list recommend a good CALEA vendor? The vendor must be able to integrate via SIP. Thanks, -Clint

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Incoming Issues, NY Verizon Core
by ndattilo＠rgts.com Sept. 24, 2012

Sept. 24, 2012

Anyone seeing issues with incoming busies with Verizon DID's? Nicholas J. D'Attilo Manager - Network Operations Center Rockefeller Group Technology Solutions, Inc. 1221 Avenue of the Americas Concourse Level New York, NY 10020 Phone:1.212.282.2304 [http://www.rgts.com/images/linkedIn-icon.png]<http://www.linkedin.com/in/nickdattilo>

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RNK
by shripald＠gmail.com Sept. 20, 2012

Sept. 20, 2012

Any one on list, using RNK for Toll Free inbound? They are having a massive outage going on around 20 hours with TF. We have no ETR. does anyone have any insight? thx Shri

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HIPPA with emergence of the Cloud
by ujjval＠simplesignal.com Sept. 17, 2012

Sept. 17, 2012

Hi All: I was wondering how most cloud providers handle HIPPA compliance. With Cloud Communications and associated cloud services like efax, call recording etc. being utilized by the Medical industry vertical ? how are cloud providers maintaining HIPPA compliance? >From talking to various vendors, the standard is vague and I wanted to get the groups opinion on this. Ujjval Karihaloo

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RTP End?
by clintm＠ringcentral.com Sept. 14, 2012

Sept. 14, 2012

We are using a tool called Empirix Hammer to analyze and report on our network traffic. This tool as uncovered something that it calls "RTP End" and I'm trying to get a better definition of what it means. I haven't been able to find anything online, including RFCs etc. Basically when the Hammer see this special packet, it is when a phone or media gateway is tearing down a call. Logically speaking it is identifying the end of a media stream, but I'm looking for a technical definition. Can anyone provide any insight? Thanks, -Clint

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